Director Of Client Management Jobs in Riverside, CA

TelemetryX, formerly Access Control Group, is now a wholly owned subsidiary of Pacific Rim Capital. TelemetryX is a fast-growing provider of agnostic telemetry data and third-party asset management services. TelemetryX centralizes fleet intelligence to transformdata into operational power — driving continuous improvement across every asset and aspect of fleet operations. Our solutions help clients optimize total cost of ownership, performance, and safety.

The Director of Engineering for Telematics Hardware and Embedded Software is responsible for the design, development, and lifecycle management of telematics hardware and embedded software systems. The Director of Engineering manages internal and external engineering teams responsible for hardware development, embedded firmware, and device platform architecture used in connected equipment and vehicle telemetry solutions. The Director of Engineering ensures reliable, scalable, and cost-effective device platforms while coordinating closely with product management, operations, and outsourced manufacturing and engineering partners.

The primary duties include:

• Lead development of telematics platforms including cellular, GPS, sensor interfaces, and power management systems and embedded software and firmware.


• Manage the full product development lifecycle from concept through production and field deployment and


• Manage contract manufacturers, suppliers, and logistics partners to ensure timely production and delivery of telematics hardware and coordinate with outsourced manufacturing partners to ensure design for manufacturability, design for test, and production quality.


• Establish and maintain engineering processes for design reviews, documentation, testing, and release management and implement metrics to track development timing, product reliability, and productivity.


• Define system architecture for telematics devices including communications, data processing, over-the-air updates, and security.


• Oversee device certification efforts including cellular, FCC, carrier approvals, and environmental compliance.


• Ensure devices meet quality and reliability requirements and standards.


• Lead and mentor multidisciplinary engineering teams including hardware, embedded software, and systems engineers.


• Work with operations and supply chain to manage component selection, cost targets, and lifecycle risks.


• Collaborate with product management to translate market requirements into technical specifications and development roadmaps.


• Support customer deployments by assisting with technical troubleshooting and root-cause analysis of field issues.

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field. Master’s degree preferred.


• 10+ years of experience in embedded systems and hardware product development.


• 5+ years leading engineering teams.


• Experience developing connected devices, telematics systems, cloud-connected IoT platforms.


• Experience with wireless technologies such as LTE, LTE-M, NB-IoT, WiFi, or Bluetooth.


• Experience bringing hardware products from concept through production.


• Experience working with contract manufacturers.


• Experience designing ruggedized or automotive-grade electronics.


• Experience with certification processes (FCC, PTCRB, EE, carrier certification).


• Familiarity with GPS/GNSS systems and vehicle or equipment interfaces (CAN, OBDII, J1939, sensor I/O).


• Knowledge of OTA update frameworks and device security architecture.

• Salary: $188,000 - $213,000


• Performance Bonus: Eligible for a quarterly bonus of up to 20%, bringing the total compensation range to $225,600-$255,000.


• Health Benefits: Comprehensive medical, dental, vision, and life insurance, along with an Employee Assistance Program and 401(k) plan with company match, available for full-time employees.


• Paid Time Off: Accrue three weeks of PTO annually.


• Holidays: Enjoy 15.5 paid holidays throughout the year.

TelemetryX is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We welcome and encourage applicants from all backgrounds to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

If you require a reasonable accommodation during the application or interview process, please contact the People and Culture department.

We believe that diversity of thought, background, and experience makes us stronger and helps us better serve our employees, customers, and communities.