Director Of Civil Rights Jobs (NOW HIRING)

Why Join DHCS?
The Department of Health Care Services (DHCS) is the backbone of California's health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role:
The Office of Civil Rights (OCR) Analyst is responsible for the intake and investigation of discrimination complaints within DHCS and its contracted agencies. This includes matters related to Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA), Section 1557 of the Affordable Care Act, and other applicable federal and state civil rights laws. The position supports OCR's Language Access and Civil Rights Compliance (CRC) programs by ensuring adherence to civil rights requirements and regulatory standards.
The Analyst also serves as the Department's Reasonable Accommodation (RA) and Religious Accommodation (RE) Coordinator, providing timely guidance and technical assistance to DHCS staff and the public. The position analyzes complex, confidential RA/RE requests and works closely with the Procurement and Contracting Division throughout the contract and procurement process. Duties include managing OCR agreements, reviewing and preparing invoices, and tracking contract and purchase-order expenditures.
Additional responsibilities may include coordinating bilingual services, assisting with the annual Workforce Analysis (WFA), supporting the Upward Mobility Program (UMP), serving as OCR's liaison for executive drills, and acting as a backup liaison to the Disability Advisory Committee (DAC). Statewide travel may be required.
This advertisement covers multiple vacancies within the Civil Rights Compliance Unit and the Equal Employment Opportunity Unit. Applicants need only apply to this Job Control to be considered for all openings listed below.
Language Access and Civil Rights Compliance (CRC) Programs (CRC Unit)

• The CRC Unit oversees enforcement of federal and state civil rights laws and regulations. Core responsibilities include investigating discrimination complaints related to Medi-Cal applicants' or beneficiaries' eligibility, benefits, or services involving the Department and contracted agencies or providers.

Equal Employment Opportunity and Reasonable Accommodation Programs (EEO Unit)

• The EEO Program investigates employment discrimination complaints and administers reasonable accommodations for employees or applicants with disabilities who can perform essential job functions with reasonable adjustments.

For more information about each vacancy being advertised, please view the 'Duty Statement' documents.
Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov , we are here to help walk you through the state hiring process!
This classification was previously known as the Associate Governmental Program Analyst classification and is now referred to as the Analyst II classification, effective January 1, 2026. *See the impacted classifications here .
You will find additional information about the job in the Duty Statement .
Working Conditions
Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• ANALYST II
• ANALYST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-530748
Position #(s):
803-060-5393-XXX
Working Title:
Office of Civil Rights Analyst (Hybrid Option)
Classification:
ANALYST II $6,031.00 - $7,775.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Shall Consider:
ANALYST I
$3,861.00 - $6,464.00
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information DHCS' purpose is to provide equitable access to quality
health care leading to a healthy California for all.
DHCS is a dynamic organization with ambitious goals and
talented, committed employees. We work hard every day to fulfill
our vital responsibility to support the delivery of quality health care
to Californians. DHCS is committed to addressing disparities
within our organization and in our communities through efforts
toward greater diversity, equity, and inclusion. This is
accomplished, in part, by a commitment toward employing a
diverse workforce that reflects the many communities we serve,
and by promoting and enforcing equal employment opportunity.
Take a look at some of DHCS' recent projects and happenings
that our Department has accomplished in the DHCS Newsroom .
Department Website: https://www.dhcs.ca.gov/Pages/AboutUs.aspx
Special Requirements Simple Application Steps
If you are interested in this position, complete the following simple steps:

Review the education and experience minimum qualifications (MQ) for the
Analyst Series . See the Minimum Requirements section above.

Complete the state application by clicking "Apply Now" above. See below for detailed application instructions.

Submit your application package with all required documents, which include the statement of qualifications - see the "Required Application Package Documents" section below.

Once you have applied, take the Analyst I, Analyst II Examination.

If using education to meet classification MQ pattern:
Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.
Travel
Statewide travel may be required.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/17/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Health Care Services
Mailing
Attn: Certification Technician
M.S. 1300
P.O. Box 997411
Sacramento , CA 95899-7411
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Health Care Services
Drop-Off
1501 Capitol Avenue, Suite 71.1501
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Experience in or knowledge of complete investigative techniques, methodology and/or settlement of complaints.
• Excellent written and verbal communication skills
• Strong interpersonal and analytical skills
• Ability to research, anaIyze, and interpret information
• Ability to prioritize workload and ensure deadlines are met
• Ability to work independently
• Ability to work effectively as an individual and as part of a team
Benefits
DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary .
DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.
We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link . This survey is not required to be considered for this position.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dhcs.ca.gov/Pages/AboutUs.aspx
Hiring Unit Contact:
Corey Wood
(279) 236-6478
corey.wood@dhcs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Telework & Salary Information
Telework
The position(s) is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment. Regular and consistent attendance is critical to the successful performance of this position. You must be regularly available and willing to work the hours necessary to meet business needs.
Business travel may be required, and reimbursement considers an employee's designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.
The DHCS office location for this position is: 1501 Capitol Ave, Sacramento, CA 95814.
Personal Leave Program (PLP) 2025 Agreement
Salary : Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position's associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.
Additional Instructions
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Paper applications must include a signature. Dates printed on envelopes by mobil