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Director Observability Jobs in Delaware (NOW HIRING)

EDB

Senior Partner Account Executive

Dover, DE · On-site

... observability. For more information, visit www.enterprisedb.com EDB is seeking a Senior Partner ... The role reports to the Global Channel Director. The position is hands on with full individual ...

RELX

AI Software Engineering Lead

Dover, DE · On-site

$130.28K - $208.12K/yr

Ability to govern and standardize AI patterns, including evaluation, observability, and performance optimization Responsibilities * Managing and mentoring of six direct reports. * Driving and owning ...

New

Collabera Technologies

Software Engineer

Wilmington, DE · Hybrid

$75 - $85/hr

... observability, testability, and scalability of the platform. The engineer is expected to operate ... Replace or reduce direct SQL-based integrations by leveraging APIs. * Refactor existing ...

JP Morgan Chase

Lead Site Reliability Engineer

Wilmington, DE · On-site

$55.25 - $73.50/hr

Assume a critical role in defining the future of a globally recognized firm and have a direct and ... Proficiency and experience in observability such as white and black box monitoring, SLO alerting ...

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Director Observability information

What are the key skills and qualifications needed to thrive as a Director of Observability, and why are they important?

To thrive as a Director of Observability, you need deep expertise in monitoring, logging, and distributed systems, typically backed by a degree in computer science or a related field and extensive experience in IT or DevOps leadership roles. Proficiency with observability tools such as Prometheus, Grafana, Datadog, Splunk, and APM solutions, along with knowledge of cloud platforms and relevant certifications, is essential. Strong leadership, strategic thinking, and communication skills help drive cross-functional initiatives and foster a culture of reliability. These skills and qualities are crucial for ensuring system health, rapid incident response, and alignment between technical teams and organizational objectives.

How does a Director of Observability typically collaborate with engineering and operations teams to drive organizational goals?

A Director of Observability works closely with engineering and operations teams to ensure that systems are monitored effectively and issues are identified and resolved quickly. This collaboration often involves developing unified monitoring strategies, aligning observability tools and processes, and facilitating incident response post-mortems. The Director also leads cross-functional meetings to establish best practices, set key performance indicators (KPIs), and ensure observability is integrated into the software development lifecycle. By acting as a bridge between technical teams, they help foster a culture of transparency, reliability, and continuous improvement.

What does a Director of Observability do?

A Director of Observability leads the strategy and implementation of monitoring, logging, and tracing systems to ensure the health and performance of technical infrastructure. They work with engineering and operations teams to develop best practices, select appropriate tools, and set standards for observability across the organization. Their goal is to provide visibility into system behavior, quickly identify and resolve incidents, and support continuous improvement in system reliability and performance.

What is the difference between Director Observability vs Site Reliability Engineer?

AspectDirector ObservabilitySite Reliability Engineer
Primary FocusOversees observability strategies, tools, and teams to ensure system visibility and performanceBuilds and maintains reliable systems, automates deployment, and manages incident response
CredentialsTypically requires advanced knowledge of monitoring, cloud platforms, and leadership experienceOften has software engineering background, with skills in scripting, automation, and systems engineering
Work EnvironmentLeads teams in tech companies, focusing on monitoring and analytics toolsWorks closely with development and operations teams to ensure system reliability

While both roles focus on system performance and reliability, the Director Observability primarily manages observability strategies and teams, whereas the Site Reliability Engineer is hands-on, building and maintaining reliable systems. The roles complement each other in ensuring optimal system performance and uptime.

What are the most commonly searched types of Observability jobs in Delaware? The most popular types of Observability jobs in Delaware are:
What are popular job titles related to Director Observability jobs in Delaware? For Director Observability jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Director Observability jobs in Delaware look for? The top searched job categories for Director Observability jobs in Delaware are:
What cities in Delaware are hiring for Director Observability jobs? Cities in Delaware with the most Director Observability job openings:
Director Observability jobs near you
Managing Director, Tech Partner, Collections & Auto Servicing

Managing Director, Tech Partner, Collections & Auto Servicing

JPMorgan Chase & Co.

Wilmington, DE • On-site

Full-time

Medical, Retirement

Posted 13 days ago

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 466 frontline employees who took The Breakroom Quiz

46th of 141 rated banks

Job description

Job Description
Managing Director of Software Engineering / Tech Partner - Collections & Auto Servicing
If you are looking for an opportunity to lead and shape the future of technology at one of the world's most influential companies, JPMorganChase is the place for you.
As a Tech Partner for Collections and Auto Servicing / Managing Director of Software Engineering, you are a seasoned technologist and senior people leader responsible for driving large-scale, business-critical technology outcomes. You will manage multiple technology-driven initiatives and teams, influence strategy through deep domain expertise and technical mastery, and provide expert guidance to senior leaders while setting clear technical direction for your organization.
This role requires strong leadership across cloud-native platforms, event-driven architectures, AI-assisted and agentic systems, and large-scale automation, while maintaining the highest standards of resilience, security, and operational excellence.
Job Responsibilities
  • Lead multiple technical functions of software engineers delivering some of the firm's most visible, complex, and mission-critical programs, with impact spanning departments, platforms, and systems
  • Set technical and architectural direction across modernization, new build, platform evolution, and AI-enabled automation, ensuring solutions are scalable, resilient, and secure
  • Drive adoption of cloud-native and event-driven architectures, with a strong preference for AWS-based services and patterns
  • Partner with enterprise technology leaders to shape strategy across products, platforms, programs, and services, including the effective use of AI, agentic workflows, and automation frameworks
  • Influence and drive change at the highest levels of the firm, fostering a culture of innovation, engineering excellence, accountability, and continuous learning
  • Act as a trusted advisor to executive stakeholders across lines of business; remove organizational and technical barriers and secure resources to help teams succeed
  • Guide teams in the responsible and effective use of AI-assisted development tools, intelligent orchestration, and automation to accelerate delivery and improve quality
  • Champion the firm's culture of diversity, opportunity, inclusion, and respect while developing the next generation of senior engineering leaders
Required Qualifications, Skills, and Capabilities
Leadership & Experience
  • 10+ years of experience in software engineering and senior technology leadership roles
  • Proven experience managing large, complex technology organizations across multiple locations and time zones
  • Demonstrated ability to influence technology strategy and align teams across functions to deliver strategic outcomes
  • Strong track record of building, mentoring, and inspiring senior engineering leaders and high-performing teams
Cloud & Architecture (AWS Preferred)
  • Extensive hands-on experience with cloud-native architectures, preferably on AWS
  • Deep understanding of microservices, containers, Kubernetes, and service orchestration
  • Strong experience designing and operating event-driven systems (e.g., messaging, streaming, asynchronous workflows)
  • Expertise in building highly available, fault-tolerant, and scalable distributed systems
AI, Agentic & Intelligent Automation
  • Experience designing, evaluating, or governing AI-enabled systems, including agentic workflows and intelligent orchestration
  • Strong understanding of AI-assisted software development, including productivity tooling, automated testing, and code generation
  • Ability to guide teams on when and how to use agentic patterns versus traditional automation
  • Experience integrating AI and automation into operational workflows while managing risk, controls, and compliance
Engineering Excellence
  • Deep knowledge of modern software engineering practices: CI/CD, infrastructure as code, automated testing, observability, and SRE principles
  • Experience leading large-scale modernization efforts, including legacy migrations and platform refactoring
  • Strong grasp of API-first design, data contracts, and reusable platform capabilities
Technical Foundation
  • Advanced expertise in Computer Science, Computer Engineering, Mathematics, or a related technical discipline
  • Strong grounding in system design, algorithms, and software architecture
Preferred Qualifications, Skills, and Capabilities
  • Recognized thought leader with demonstrated impact in large-scale enterprise technology environments
  • Experience working at the code level, including reviewing, refactoring, or guiding complex implementations
  • Experience building or evolving shared platforms, frameworks, or developer tooling used across multiple teams
  • Background in regulated, high-availability, or mission-critical systems
  • Track record of translating business strategy into durable, cloud-based, event-driven, and AI-enabled technical capabilities

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

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