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Director Miracle Ear Jobs (NOW HIRING)

Miracle-Ear

Front Desk Associate

Saint George, UT · On-site

$17 - $20/hr

Experience in a direct customer support role * Comfortable handling inbound and outbound calling ... About Miracle-Ear: For 75 years, Miracle-Ear has led the way in innovation and customer service ...

Miracle-Ear

Patient Care Coordinator

Saint Cloud, MN · On-site

$18 - $21/hr

... that Miracle-Ear is known for. Individuals with experience in office administration or customer ... Experience in a direct customer support role * Comfortable handling inbound and outbound calling

Miracle-Ear

Front Office Associate

Jackson, TN · On-site

$12/hr

Experience in a direct customer support role * Comfortable handling inbound and outbound calling ... Paid Holidays About Miracle-Ear: For 75 years, Miracle-Ear has led the way in innovation and ...

Miracle-Ear

Front Office Associate

Jackson, TN · On-site

$12/hr

Experience in a direct customer support role * Comfortable handling inbound and outbound calling ... Paid Holidays About Miracle-Ear: For 75 years, Miracle-Ear has led the way in innovation and ...

Miracle-Ear

Front Desk Associate

Saint George, UT · On-site

$17 - $20/hr

Experience in a direct customer support role * Comfortable handling inbound and outbound calling ... About Miracle-Ear: For 75 years, Miracle-Ear has led the way in innovation and customer service ...

Miracle-Ear

Be Seen First

Front Office Assistant

Kirksville, MO · On-site

$17/hr (+ commission)

As a Global Top Employer 2026 , Miracle-Ear is a place where your expertise improves lives and ... in a direct customer support role. * Appointment Management: 2+ years of experience with ...

Miracle-Ear

Front Desk Associate

Saint George, UT · On-site

$17 - $20/hr

Experience in a direct customer support role * Comfortable handling inbound and outbound calling ... About Miracle-Ear: For 75 years, Miracle-Ear has led the way in innovation and customer service ...

Miracle-Ear

Front Office Assistant

Doylestown, PA · On-site

$20/hr

Sales-minded and takes initiative * 4+ years of experience in a direct customer support role ... Paid Holidays About Miracle-Ear: For 75 years, Miracle-Ear has led the way in innovation and ...

Miracle-Ear

Front Office Associate

Jackson, TN · On-site

$12/hr

Experience in a direct customer support role * Comfortable handling inbound and outbound calling ... Paid Holidays About Miracle-Ear: For 75 years, Miracle-Ear has led the way in innovation and ...

Miracle-Ear

Be Seen First

Front Office Assistant

Cincinnati, OH · On-site

$19/hr (+ commission)

As a Global Top Employer 2026 , Miracle-Ear is a place where your expertise improves lives and ... in a direct customer support role. * Appointment Management: 2+ years of experience with ...

Miracle-Ear

Be Seen First

Front Office Assistant

Creve Coeur, MO · On-site

$18.50/hr

As a Global Top Employer 2026 , Miracle-Ear is a place where your expertise improves lives and ... in a direct customer support role. * Appointment Management: 2+ years of experience with ...

Miracle-Ear

Patient Care Coordinator

Saint Cloud, MN · On-site

$18 - $21/hr

... that Miracle-Ear is known for. Individuals with experience in office administration or customer ... Experience in a direct customer support role * Comfortable handling inbound and outbound calling

Miracle-Ear

Front Office Assistant

Doylestown, PA · On-site

$20/hr

Sales-minded and takes initiative * 4+ years of experience in a direct customer support role ... Paid Holidays About Miracle-Ear: For 75 years, Miracle-Ear has led the way in innovation and ...

Miracle-Ear

Front Office Assistant

Doylestown, PA · On-site

$20/hr

Sales-minded and takes initiative * 4+ years of experience in a direct customer support role ... Paid Holidays About Miracle-Ear: For 75 years, Miracle-Ear has led the way in innovation and ...

Miracle-Ear

Patient Care Coordinator

Saint Cloud, MN · On-site

$18 - $21/hr

... that Miracle-Ear is known for. Individuals with experience in office administration or customer ... Experience in a direct customer support role * Comfortable handling inbound and outbound calling

Amplifon

Front Office Assistant

Willow Street, PA · On-site

$17/hr

As a Global Top Employer 2026 , Miracle-Ear is a place where your expertise improves lives and ... in a direct customer support role. * Appointment Management: 2+ years of experience with ...

Amplifon

Front Office Assistant

Branson, MO · On-site

$14 - $18.50/hr

Miracle-Ear, part of Amplifon, the global leader in retail hearing solutions, is expanding its team ... direct customer support role * 2+ years of experience with appointment setting and customer ...

Amplifon

Front Office Assistant

Perryville, MO · On-site

$15.25 - $20.25/hr

Miracle-Ear, part of Amplifon, the global leader in retail hearing solutions, is expanding its team ... direct customer support role * 2+ years of experience with appointment setting and customer ...

Amplifon

Front Office Assistant

Little Rock, AR · On-site

$13 - $17/hr

Miracle-Ear, part of Amplifon, the global leader in retail hearing solutions, is expanding its team ... direct customer support role * 2+ years of experience with appointment setting and customer ...

Amplifon

Front Office Assistant

Uniontown, PA · On-site

$16/hr

As a Global Top Employer 2026 , Miracle-Ear is a place where your expertise improves lives and ... in a direct customer support role. * Appointment Management: 2+ years of experience with ...

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Front Desk Associate

Saint George, UT • On-site

Miracle-Ear
See more jobs at Miracle-Earexternal

$17 - $20/hr

Other

Posted 11 days ago

Miracle-Ear rating

6.2

Company rating: 6.2 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

Job description

We’re looking for a driven individual who is passionate about helping others to become our next Front Desk Associate! 

As a Front Desk Associate, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for.

Individuals with experience in office administration or customer service as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role. We’re seeking individuals who would have a positive impact on our customers and possess the organizational and technical skills to complete administrative tasks.

Key Responsibilities:

  • Manage the customer journey as the first point of contact, by setting expectations for their appointment and delivering a quality customer experience.
  • Scheduling, screening, and confirming new appointments through inbound and outbound calling.
  • Provide customer resolution to any concerns or questions.
  • Communicate all relevant customer information to the Hearing Care Professional
  • Collect and record customer payments.
  • Maintain the customer database by updating office records.
  • Inform the customer about hearing care accessory options.
  • Handle walk-ins and after-care for existing customers.
  • Help run office promotions by participating in any marketing and social media initiatives.
  • Support hearing aid maintenance, cleaning and repairs.

Requirements

Required Qualifications

  • Minimum of a high school diploma
  • Administrative, front office, or patient care coordinator background
  • Experience in a direct customer support role
  • Comfortable handling inbound and outbound calling
  • Appointment scheduling and quality phone etiquette
  • Sales-minded and takes initiative
  • Adaptable and detail oriented, with an outgoing, positive demeanor
  • Computer literacy, ability to accurately document and file records

Benefits

Compensation: $17 - $20/hour

Standard Office Hours: Monday - Friday, 9AM - 5:30PM

Schedule Expectations: This position will begin on a part-time basis with potential for the role to transition to full-time in early 2027, based on business needs. Candidates should have flexibility to work within the office’s standard operating hours.

About Miracle-Ear:

For 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. We're invested in the growth of our people, offering continuous training and development opportunities to empower our employees to become leaders in the industry.

We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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