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Director Membership Director Jobs in Indiana (NOW HIRING)

Position Summary The Director of Membership is responsible for developing and executing strategies that drive membership growth, retention, and engagement. This individual will cultivate ...

Director of Marketing

Indianapolis, IN · On-site

$85K - $95K/yr

Director of Marketing Salary Range: $85,000-$95,000 (commensurate with experience) Department ... membership, retail, dining, and philanthropy. • Identify and grow target audiences through ...

Community Lifestyle Director Osborne Trails is a multi-acre active adult residential community ... Oversee the operation of the membership desk and/or retail counter as applicable to ensure adequate ...

Oversee the operation of the membership desk and/or retail counter as applicable to ensure adequate ... Perform other duties as directed. Knowledge, Skills and Abilities: * Ability to design and ...

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Director Membership Director information

What is the difference between Director Membership Director vs Membership Coordinator?

AspectDirector Membership DirectorMembership Coordinator
CredentialsBachelor's degree, experience in membership managementHigh school diploma or equivalent, some experience preferred
Work EnvironmentStrategic planning, leadership, overseeing teamsCustomer service, administrative support, member engagement
Employer & Industry UsageNonprofits, associations, clubsMembership-based organizations, clubs, associations

The Director Membership Director typically holds a higher level of responsibility, focusing on strategic growth and leadership within the organization. The Membership Coordinator handles day-to-day member interactions and support. Both roles are essential but differ in scope and seniority.

What are the most commonly searched types of Membership Director jobs in Indiana?

The most popular types of Membership Director jobs in Indiana are:

What cities in Indiana are hiring for Director Membership Director jobs?

Cities in Indiana with the most Director Membership Director job openings:

Director of Membership

Indyhunger

Indianapolis, IN • On-site

$90 - $130/hr

Other

Posted 17 days ago


Job description

Position Summary

The Director of Membership is responsible for developing and executing strategies that drive membership growth, retention, and engagement. This individual will cultivate relationships with current and prospective members, promote association products and services, oversee membership processes, and collaborate with staff to strengthen member communications and marketing efforts.

The successful candidate will be a self-starter with strong sales, relationship-building, and communication skills who is passionate about helping independent insurance agencies succeed.

Key Responsibilities Membership Growth & Recruitment
  • Develop and execute strategic membership recruitment plans.
  • Identify and engage prospective member agencies through direct outreach and relationship-building activities.
  • Conduct active and passive prospecting efforts to generate new membership opportunities.
  • Represent Big I Indiana at conferences, industry events, and networking opportunities.
Member Retention & Engagement
  • Develop initiatives that increase member participation and utilization of association programs, products, and services.
  • Create and implement retention strategies that strengthen member satisfaction and loyalty.
  • Re-engage lapsed members through targeted outreach and value-based communication.
  • Conduct regular agency visits and member calls to build strong relationships and identify member needs.
Membership Operations
  • Oversee membership application, onboarding, renewal, and retention processes.
  • Maintain accurate and complete membership records within the Association Management System (AMS).
  • Monitor membership trends and performance metrics and recommend improvements as needed.
  • Regularly evaluate membership strategies and adjust plans to achieve organizational goals.
Marketing & Collaboration
  • Collaborate with staff to develop membership marketing campaigns and recruitment materials.
  • Assist in creating content that increases awareness of Big I Indiana’s products, services, and membership benefits.
  • Support efforts to enhance the association’s digital presence and attract prospective members.
Member Advocacy & Feedback
  • Gather and communicate member feedback regarding industry challenges, market conditions, and association offerings.
  • Provide regular updates to staff leadership and the Board of Directors regarding member needs and trends.
  • Monitor and track specific member wants and needs to enhance membership experience.
Qualifications Required
  • Bachelor’s degree in Business, Communications, Sales, Marketing, or a related field; or equivalent professional experience.
  • Minimum of five (5) years of relevant experience in sales, membership development, business development, association management, or relationship management.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong presentation and public speaking abilities.
  • Proven ability to work independently and achieve goals.
  • Exceptional organizational skills and attention to detail.
  • Proficiency with Microsoft Office and presentation software.
Preferred
  • Experience working in a trade association, nonprofit organization, insurance industry, or membership-based organization.
  • Experience using association management systems (AMS) or CRM platforms.
Desired Competencies
  • Relationship Building
  • Sales & Business Development
  • Strategic Thinking
  • Member Service Excellence
  • Project Management
  • Communication & Presentation Skills
  • Initiative & Accountability
  • Collaboration & Teamwork
Travel Requirements
  • Approximately 20% overnight travel within Indiana and occasionally outside the state.
  • Valid driver’s license and ability to travel by car and air as needed.
Performance Expectations

Success in this role will be measured by:

  • Achievement of membership growth and retention goals.
  • Growth in membership revenue.
  • Increased member engagement and utilization of association services.
  • Strong member satisfaction and relationship development.
  • Effective collaboration with staff and leadership to advance organizational objectives.
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