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Director Marketing Strategy Retail Jobs (NOW HIRING)

Citadel Federal Credit Union

Description Job Overview The Director, Marketing Strategy leads audience, product, channel, and ... Partner with Product, Business Banking, Wealth, Workplace Banking, Digital, Retail, CIA, Channel ...

Citadel

Director, Marketing Strategy

Exton, PA

Job Overview The Director, Marketing Strategy leads audience, product, channel, and campaign ... Partner with Product, Business Banking, Wealth, Workplace Banking, Digital, Retail, CIA, Channel ...

Citadel

Director, Marketing Strategy

Exton, PA · On-site

Job Overview The Director, Marketing Strategy leads audience, product, channel, and campaign ... Partner with Product, Business Banking, Wealth, Workplace Banking, Digital, Retail, CIA, Channel ...

The University of North Carolina

Position Summary The Director of Marketing Strategy is a senior strategic leader and subject matter expert within the University Communications' Brand Marketing team, overseeing an integrated ...

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How much do director marketing strategy retail jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director marketing strategy retail in the United States is $86,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $90,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Director Marketing Strategy Retail job openings in the United States as of August 2026, with employment types broken down into 66% Full Time, 33% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $86,005 per year, or $41.3 per hour.

Director, Marketing Strategy

On-site

Citadel Federal Credit Union
Commercial Banking • 501 - 1,000 employees
Learn more about Citadel Federal Credit Unionexternal

Other

Posted 6 days ago

Job description

Description

Job Overview

The Director, Marketing Strategy leads audience, product, channel, and campaign strategy across Citadel's consumer, business, workplace banking, and wealth growth priorities, translating business goals into integrated marketing plans that drive acquisition, activation, engagement, and retention.

Reporting to the VP, Marketing Strategy, this role builds the quarterly and annual strategies and campaign briefs that guide Citadel's Campaign Managers, and works closely with Product, Business Banking, Wealth, Workplace Banking, Digital, and Retail to make sure marketing plans reflect real business priorities and member needs. The Director also partners with CIA/Analytics, Channel Marketing, Brand Strategy, and Project Management to define KPIs, review performance, and improve targeting, creative, and channel mix, while identifying practical ways AI and the new MarTech stack can improve personalization and workflow efficiency without replacing strategic judgement.

As a people leader, this Director coaches campaign strategy talent in strategic planning, audience insight, and cross-functional influence across the organization.

Key Responsibilities

  • Develop quarterly and annual marketing strategies across consumer and business lines, including acquisition, onboarding, lifecycle, deepening, and retention.
  • Build campaign briefs that define audience, insight, marketing job, message, channel mix, KPI architecture, and learning agenda.
  • Partner with Product, Business Banking, Wealth, Workplace Banking, Digital, Retail, CIA, Channel Marketing, Brand Strategy, and Project Management

AI, MarTech & Workflow Innovation

  • Identify practical opportunities and use cases to use AI across marketing strategy, campaign planning, audience targeting, intake, briefing, reporting, testing, and optimization while maintaining brand, compliance, and member-experience standards.
  • Partner with Digital, CIA/Analytics, Channel Marketing, Project Management, Compliance, and business stakeholders to integrate the new MarTech stack and related AI-enables capabilities into the operating model.
  • Define how AI and MarTech improve personalization, segmentation, journey orchestration, contect versioning, workflow efficiency, and post-campaign learning without replacing strategic judgement or regulatory review.
  • Establish governance, decision rights, and learning agendas so teams understand where AI accelerates work, where human review is required, and how results should be measured.

Measurement & Optimization

  • Define KPI's tied to business outcomes and member behaviors.
  • Partner with CIA and channel owners to review performance and improve targeting, creative, channel mix, and member experience.

Leadership

  • Lead and coach campaign strategy talent in strategic planning, audience insight, AI-enabled workflow development, and cross-functional influence.

Qualifications

  • 8-12+ years of experience in marketing strategy, product marketing, performance marketing, lifecycle marketing, financial services marketing, or integrated campaign planning.
  • Strong understanding of audience segmentation, campaign measurement, MarTech, AI-enabled marketing workflows, and multi-channel execution.
  • Bachelor’s degree in Marketing, Business, Communications, Design, Finance, or related field, or equivalent experience where appropriate.
  • Strong collaboration, communication, organization, and stake-holder management skills.
Qualifications Experience Preferred

The Director, Marketing Strategy leads audience, product, channel, and campaign strategy across Citadel's consumer, business, workplace banking, and wealth growth priorities, translating business goals into integrated marketing plans that drive acquisition, activation, engagement, and retention.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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