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Director Level Jobs in Milwaukee, WI (NOW HIRING)

Conduent, Inc.

Project Director

Milwaukee, WI · On-site

Serve as the primary escalation point for clients, maintaining trusted executive-level ... Director level. * Minimum of 2 years of delivery management experience within a comparable ...

Conduent, Inc.

Project Director

Milwaukee, WI · On-site

Serve as the primary escalation point for clients, maintaining trusted executive-level ... Director level. * Minimum of 2 years of delivery management experience within a comparable ...

Ben Greenfield Life

Director of Operations

Greenfield, WI · On-site

$90 - $130/hr

Role Overview The Director of Operations is the person who makes everything else possible. You will ... level both brands demand. You'll partner closely with executive leadership, but you won't be ...

Illuminus

Director of MDS

Waukesha, WI · On-site

This is an onsite, Director-level leadership role supporting our skilled nursing communities within WI and MN. The Director will oversee and develop a team of MDS Nurses while ensuring integrity ...

New

Illuminus

Director of MDS

Waukesha, WI · On-site

This is an onsite, Director-level leadership role supporting our skilled nursing communities within WI and MN. The Director will oversee and develop a team of MDS Nurses while ensuring integrity ...

New

Illuminus

Director of MDS

Waukesha, WI · On-site

This is an onsite, Director-level leadership role supporting our skilled nursing communities within WI and MN. The Director will oversee and develop a team of MDS Nurses while ensuring integrity ...

New

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Director Level information

What does a director level position entail?

A Director-level position typically involves leading a department or a significant function within an organization. Directors are responsible for setting strategic goals, managing budgets, overseeing teams or managers, and ensuring that their area aligns with the company’s overall objectives. They play a critical role in decision-making and often report to Vice Presidents or C-suite executives. Directors must have strong leadership, communication, and analytical skills, as well as significant experience in their field.

What are the key skills and qualifications needed to thrive as a director, and why are they important?

To thrive as a Director, you need strong leadership, strategic planning, and decision-making skills, typically supported by a relevant degree and significant managerial experience. Familiarity with project management tools, data analytics platforms, and budgeting systems is often required, along with relevant industry certifications. Exceptional communication, emotional intelligence, and the ability to inspire and mentor teams are standout soft skills in this role. These qualifications are crucial for driving organizational goals, leading high-performing teams, and effectively navigating complex business challenges.

What are some common challenges faced by directors when leading cross-functional teams?

Directors often oversee cross-functional teams, which means collaborating with professionals from various departments, each with their own priorities and working styles. One common challenge is aligning diverse teams around shared objectives while managing potential conflicts or communication barriers. Directors must also ensure consistent progress by setting clear goals, facilitating collaboration, and maintaining transparency across the team. Successfully navigating these challenges requires strong leadership, adaptability, and a strategic mindset.

What is the difference between Director Level vs Manager Level?

AspectDirector LevelManager Level
ResponsibilitiesStrategic planning, overseeing multiple teams, setting company-wide goalsTeam supervision, project management, implementing strategies
Required CredentialsTypically requires advanced degrees and extensive experienceOften requires a bachelor's degree and relevant experience
Work EnvironmentExecutive meetings, cross-department collaborationTeam meetings, project coordination
Industry UsageCommon in corporate, non-profit, and government sectorsWidespread across various industries including retail, tech, and healthcare

The main difference between Director Level and Manager Level roles lies in scope and strategic influence. Directors focus on high-level planning and organizational goals, while Managers handle day-to-day team operations. Understanding these distinctions helps in career planning and job search strategies.

What are the most commonly searched types of Level jobs in Milwaukee, WI?

The most popular types of Level jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Director Level jobs?

Cities near Milwaukee, WI with the most Director Level job openings:

Director Level jobs near you
Infographic showing various Director Level job openings in Milwaukee, WI as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Project Director

Conduent, Inc.

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Conduent rating

6.1

Company rating: 6.1 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

35th of 72 rated call and contact centers

Job description


Reporting to the Vice President, Delivery, the Project Director is accountable for the end-to-end delivery of contracted services for external clients, ensuring operational excellence, contractual compliance, and strong financial performance. This role serves as a strategic partner to clients, leads multi-site delivery teams, and drives continuous improvement across centralized operations.
The Project Director owns client satisfaction, SLA performance, risk management, and margin attainment for their portfolio and has overall responsibility for all Centralized Operations, including coordination across all major functional areas.
Key Responsibilities
Service Delivery & Client Management
  • Lead delivery of contracted services to ensure full compliance with contractual obligations, SLAs, and performance metrics.
  • Serve as the primary escalation point for clients, maintaining trusted executive-level relationships.
  • Partner with clients to identify service improvements, operational efficiencies, and growth opportunities.

Operational & Financial Performance
  • Drive operational profitability, cost discipline, and margin improvement across assigned programs.
  • Own delivery P&L inputs, including staffing models, productivity assumptions, and volume forecasting.
  • Ensure delivery operations meet internal governance, audit, and compliance standards.

Leadership & Talent Management
  • Lead, develop, and coach Managers and cross-functional delivery teams.
  • Establish clear performance expectations, conduct talent reviews, and drive accountability at all leadership levels.
  • Build succession plans and strengthen leadership bench strength.

Governance, Risk & Compliance
  • Maintain strong account governance, ensuring adherence to contractual, regulatory, and security requirements.
  • Identify delivery risks early and implement effective mitigation plans.
  • Partner with audit, compliance, and legal teams during client reviews and audits.

Growth & Transformation
  • Support organic revenue growth through re-competes, add-ons, and scope expansions within defined thresholds.
  • Champion continuous improvement, automation, and transformation initiatives to enhance quality, speed, and cost efficiency.

Qualifications
  • Bachelor's degree or equivalent experience.
  • 10+ years of progressive experience in service delivery, operations, or client management roles; ideal candidates will have state child support or government experience at the Director level.
  • Minimum of 2 years of delivery management experience within a comparable organization.
  • Demonstrated success leading large, multi-site organizations.
  • Strong experience managing client contracts, SLAs, financial performance, and escalations.
  • Proven ability to lead effectively through complexity, ambiguity, and regulated environments.
  • Proficiency with Microsoft 365 (Word, Excel, PowerPoint, Teams).

Preferred
  • 5+ years of delivery management experience in a comparable organization.
  • 5+ years of experience as a Project Director supporting Child Support SDU, Transaction Processing, Customer Support Services, Payment Processing, and/or Data Center Management.

Core Competencies
  • Client Relationship Leadership
  • Operational Excellence & Financial Acumen
  • Risk, Compliance & Governance
  • Talent Development & Organizational Leadership
  • Strategic Thinking & Execution

Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
  • Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.

Working For You
Perks and rewards designed for you:
  • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
  • Retirement Savings: We will support you as you save for your future.
  • Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
  • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
  • Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
  • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
  • Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.

Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates.
We strive to create a culture where you can:
  • Bring your authentic self to work
  • Grow and thrive, both personally and professionally
  • Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $97,790 - $127,000.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

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Benefits

Hours and flexibility

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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