Assistpatients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes. * Support the identification and resolution of ...
Assistpatients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes. * Support the identification and resolution of ...
Description Director, Clinical Operations and Population Health serves as the clinical thought ... Oversees UM activities in partnership with the TPA, including prior authorization oversight, level ...
Description Director, Clinical Operations and Population Health serves as the clinical thought ... Oversees UM activities in partnership with the TPA, including prior authorization oversight, level ...
Description Director, Clinical Operations and Population Health serves as the clinical thought ... Oversees UM activities in partnership with the TPA, including prior authorization oversight, level ...
Description Director, Clinical Operations and Population Health serves as the clinical thought ... Oversees UM activities in partnership with the TPA, including prior authorization oversight, level ...
Director, Clinical Operations and Population Health serves as the clinical thought partner and ... Oversees UM activities in partnership with the TPA, including prior authorization oversight, level ...
Director, Clinical Operations and Population Health serves as the clinical thought partner and ... Oversees UM activities in partnership with the TPA, including prior authorization oversight, level ...
Authorization Specialist
Decatur, GA · On-site
$17.50 - $23.50/hr
... more than 400 direct-care and support staff. If you are passionate about driving change in ... insurance companies and plans both private and government. • Demonstrate the ability to make ...
Authorization Specialist
Decatur, GA · On-site
$17.50 - $23.50/hr
... more than 400 direct-care and support staff. If you are passionate about driving change in ... insurance companies and plans both private and government. • Demonstrate the ability to make ...
Applicants mustbe authorized to work in the U.S. without the need for employment-based ... prior relevant experience, certain degrees and certifications and market considerations. In ...
Applicants mustbe authorized to work in the U.S. without the need for employment-based ... prior relevant experience, certain degrees and certifications and market considerations. In ...
Infusion Center Intake Coordinator
Atlanta, GA · Remote
$23 - $27/hr
Prior Auth, Insurance, Referrals, Home Infusion Prior Authorization, Home Infusion Benefits verification, Insurance Verification Specialist, Specialty Infusion Benefits Verification, Now Hiring ...
Infusion Center Intake Coordinator
Atlanta, GA · Remote
$23 - $27/hr
Prior Auth, Insurance, Referrals, Home Infusion Prior Authorization, Home Infusion Benefits verification, Insurance Verification Specialist, Specialty Infusion Benefits Verification, Now Hiring ...
... the prior authorizations process. This position may also support Pre-Registration including ... Knowledge of insurance carriers requirements for pre-authorization of surgeries and procedures ...
... the prior authorizations process. This position may also support Pre-Registration including ... Knowledge of insurance carriers requirements for pre-authorization of surgeries and procedures ...
Lead medical assistant
Peachtree Corners, GA · On-site
$16 - $20.75/hr
Start and follow up Prior Authorization * Change dressings * Clean and maintain instruments and ... Provide patient education as directed by the doctor or other provider * Remove staples and stitches
Quick apply
Lead medical assistant
Peachtree Corners, GA · On-site
$16 - $20.75/hr
Start and follow up Prior Authorization * Change dressings * Clean and maintain instruments and ... Provide patient education as directed by the doctor or other provider * Remove staples and stitches
Lead medical assistant
Peachtree Corners, GA · On-site
$16 - $20.75/hr
Start and follow up Prior Authorization * Change dressings * Clean and maintain instruments and ... Provide patient education as directed by the doctor or other provider * Remove staples and stitches
Quick apply
Lead medical assistant
Peachtree Corners, GA · On-site
$16 - $20.75/hr
Start and follow up Prior Authorization * Change dressings * Clean and maintain instruments and ... Provide patient education as directed by the doctor or other provider * Remove staples and stitches
Revenue Cycle Coordinator
Sandy Springs, GA · On-site
$25 - $30/hr
The Director of Camp amp; Client Events will provide advance notice to exempt employees of where ... insurance eligibility verifications for pharmacy clients. * Proactively obtain prior authorization ...
Revenue Cycle Coordinator
Sandy Springs, GA · On-site
$25 - $30/hr
The Director of Camp amp; Client Events will provide advance notice to exempt employees of where ... insurance eligibility verifications for pharmacy clients. * Proactively obtain prior authorization ...
Sr. Analyst, Authorization Services Design & Configuration
Atlanta, GA · Remote
$67.81K - $89K/yr
You will report into the Associate Director of Authorization Services. Work Location: This is a ... Prior work experience in Prior Authorizations or Insurance Operations. * 2+ years of proficiency in ...
Quick apply
Sr. Analyst, Authorization Services Design & Configuration
Atlanta, GA · Remote
$67.81K - $89K/yr
You will report into the Associate Director of Authorization Services. Work Location: This is a ... Prior work experience in Prior Authorizations or Insurance Operations. * 2+ years of proficiency in ...
Pharmacy Tech II-Bilingual
Atlanta, GA · On-site
$16.75 - $20.50/hr
Processes prior authorization requests from physician's offices and ensures compliance with ... insurance, wellness programs and financial education resources, to name a few. Elevance Health ...
Pharmacy Tech II-Bilingual
Atlanta, GA · On-site
$16.75 - $20.50/hr
Processes prior authorization requests from physician's offices and ensures compliance with ... insurance, wellness programs and financial education resources, to name a few. Elevance Health ...
Medication Access Coordinator
Atlanta, GA · On-site
Complete prior authorization forms, negotiate authorization status with insurers and track status ... Whether you provide direct patient care, support our operations, or lead teams, you play an ...
Medication Access Coordinator
Atlanta, GA · On-site
Complete prior authorization forms, negotiate authorization status with insurers and track status ... Whether you provide direct patient care, support our operations, or lead teams, you play an ...
Pharmacy Tech II-Bilingual
Atlanta, GA · On-site
$16.75 - $20.50/hr
Processes prior authorization requests from physician's offices and ensures compliance with ... insurance, wellness programs and financial education resources, to name a few. Elevance Health ...
Pharmacy Tech II-Bilingual
Atlanta, GA · On-site
$16.75 - $20.50/hr
Processes prior authorization requests from physician's offices and ensures compliance with ... insurance, wellness programs and financial education resources, to name a few. Elevance Health ...
PATIENT COORDINATOR
Smyrna, GA · On-site
$16.50 - $22.25/hr
... prior to patient visit as directed. * Forward medical records to requesting physicians. * Schedule patient appointments. * Verify patient insurance information, prior authorization, and collect ...
PATIENT COORDINATOR
Smyrna, GA · On-site
$16.50 - $22.25/hr
... prior to patient visit as directed. * Forward medical records to requesting physicians. * Schedule patient appointments. * Verify patient insurance information, prior authorization, and collect ...
PATIENT COORDINATOR
Roswell, GA · On-site
$16 - $21.50/hr
... prior to patient visit as directed. * Forward medical records to requesting physicians. * Schedule patient appointments. * Verify patient insurance information, prior authorization, and collect ...
PATIENT COORDINATOR
Roswell, GA · On-site
$16 - $21.50/hr
... prior to patient visit as directed. * Forward medical records to requesting physicians. * Schedule patient appointments. * Verify patient insurance information, prior authorization, and collect ...
PHARMACY BILLING SPECIALIST
Austell, GA · Remote
$17 - $20/hr
Communicate with insurance companies, prescribers, and facilities to resolve issues * Track and follow up on outstanding claims to ensure reimbursement Prior Authorizations & Documentation * Initiate ...
Quick apply
PHARMACY BILLING SPECIALIST
Austell, GA · Remote
$17 - $20/hr
Communicate with insurance companies, prescribers, and facilities to resolve issues * Track and follow up on outstanding claims to ensure reimbursement Prior Authorizations & Documentation * Initiate ...
PATIENT COORDINATOR
Roswell, GA · On-site
$16 - $21.50/hr
... prior to patient visit as directed. * Forward medical records to requesting physicians. * Schedule patient appointments. * Verify patient insurance information, prior authorization, and collect ...
PATIENT COORDINATOR
Roswell, GA · On-site
$16 - $21.50/hr
... prior to patient visit as directed. * Forward medical records to requesting physicians. * Schedule patient appointments. * Verify patient insurance information, prior authorization, and collect ...
PATIENT COORDINATOR
Smyrna, GA · On-site
$16.50 - $22.25/hr
... prior to patient visit as directed. * Forward medical records to requesting physicians. * Schedule patient appointments. * Verify patient insurance information, prior authorization, and collect ...
PATIENT COORDINATOR
Smyrna, GA · On-site
$16.50 - $22.25/hr
... prior to patient visit as directed. * Forward medical records to requesting physicians. * Schedule patient appointments. * Verify patient insurance information, prior authorization, and collect ...
Director Insurance Prior Authorization information
What are the key skills and qualifications needed to thrive as a Director of Insurance Prior Authorization, and why are they important?
What are some common challenges faced by a Director of Insurance Prior Authorization, and how can they be effectively managed?
What does a Director of Insurance Prior Authorization do?
What is the difference between Director Insurance Prior Authorization vs Insurance Authorization Specialist?
| Aspect | Director Insurance Prior Authorization | Insurance Authorization Specialist |
|---|---|---|
| Credentials | Bachelor's degree, industry certifications often preferred | High school diploma or equivalent, relevant certifications beneficial |
| Work Environment | Management level, overseeing teams and processes | Operational role, performing authorization tasks |
| Employer & Industry Usage | Hospitals, insurance companies, healthcare organizations | Medical offices, insurance companies, healthcare providers |
| Primary Responsibilities | Overseeing authorization processes, policy compliance, team management | Processing authorization requests, verifying coverage, documentation |
The main difference is that the Director Insurance Prior Authorization manages teams and oversees authorization policies, while the Insurance Authorization Specialist handles the day-to-day processing of authorization requests. Both roles require knowledge of insurance policies, but the director position involves leadership and strategic oversight.
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 4 days ago
Job description
Join Amgen's Mission of Serving Patients
At Amgen, if you feel likeyou'repart of something bigger,it'sbecause you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980,we'vehelped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas - Oncology, Inflammation, General Medicine, and Rare Disease - we reachthousandsof patients each year. As a member of the Amgen team,you'llhelp make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives.
Our award-winning culture is collaborative, innovative, andscience-based. If you have a passion for solving complex challenges and driving meaningful impact for patients,you'llthrive as part of the Amgen team.
HOW MIGHT YOU DEFY IMAGINATION?
At Amgen, our shared mission-to serve patients-drives all that we do. As a global biotechnology leader, we collaborate across disciplines to deliver innovative therapies that reach millions of patients worldwide.It'stime for a career you can be proud of.
Live
What youwill do
Let'sdo this.Let'schange the world.
ThePatient Access Liaison (PAL) is a field-based patient access and reimbursement specialist responsible for supporting patients, caregivers, healthcare providers, and sites of care in navigating insurance coverage and reimbursement pathways for Amgen therapies.
ThePAL serves as a key resource in helping stakeholders understand payer requirements, prior authorization processes, reimbursement considerations, and available patient support resources. The role focuses on ensuringtimelyand sustained access to therapy by addressing reimbursement barriers and providing education to patients and providers on coverage and financialassistanceprograms.
Working within a collaborative field environment, thePALpartners with internalteams including Market Access, Medical Affairs, Advocacy, Marketing, Case Management, and Site of Care teams to supportthe patient journey. The roleoperateswith independence in managing assigned patient cases and contributesfieldinsights that inform broader access strategies.
Key Responsibilities
Patient Access and Reimbursement Support
Serve as a resource on patient access and reimbursement for infused and specialty therapies.
Assistpatients, caregivers, and healthcare providers in navigating insurance benefits, prior authorization requirements, and reimbursement processes.
Support the identification and resolution of access challenges, including coverage questions, prior authorization barriers, and denied claims.
Provide educationregardingcoding and billing considerations relevant to therapy access.
Patient and Caregiver Engagement
Develop relationships with patients and caregivers through phone, virtual, and in-person engagement.
Secure written or electronic patient HIPAA authorization within assigned geography.
Assess individual patient needs and provide education and resources that support access to therapy.
Educate patients on coverage considerations and the stepsrequiredto obtain prior authorization.
Provide informationregardingco-payassistanceprograms, national foundations, and free drug programs whenappropriate.
Provider and Site-of-Care Education
Educate physician offices and sites of care on therapy coverage pathways and reimbursement processes.
Provide informationregardingcommon prior authorization requirements, coding considerations, and billing practices.
Support healthcare providers and infusion centers in navigating reimbursement questions related to patient cases.
Access Issue Resolution
Investigate patient access challenges before and after infusion.
Support physician offices and sites of care in reviewing denied claims andidentifyingpotential next steps.
Escalate complex or systemic reimbursement issues toappropriate internalstakeholders.
Cross-Functional Collaboration
Partner with internal stakeholders including Market Access, Medical Affairs, Advocacy, Case Managers, and Site of Care teams to support patient access initiatives.
Coordinate with internal and external partners to ensureappropriate resourcesare available to support patient access.
Share field insightsregardingpayer policies and reimbursement challenges.
Compliance, Safety, and Operational Excellence
Adhereto company policies, compliance guidance, andapplicable tofederal, state, and local regulations.
Ensure activities align with HIPAA privacy requirements and internal compliance guidelines.
Report adverse events and product complaints through established pharmacovigilance processes.
Maintainaccuratedocumentation of activities and interactionsin Amgen's internal system.
Win
What we expect of you
Basic Qualifications- Level 5
Doctorate degree
OR
Master's degree and2years of patient services and/or access and reimbursement experience
OR
Bachelor's degree and4years of patient services and/or access and reimbursement experience
OR
Associate's degree and8yearsof patient services and/or access and reimbursement experience
OR
High school diploma / GED and 10years ofpatient services and/or access and reimbursement experience
Basic Qualifications - Level 6
Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
OR
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
OR
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Preferred Qualifications
Experience supportingbuy-and-bill or infused pharmaceutical therapies
Rare disease or orphan drug experience
Clinical background such as nursing or allied health
Understanding of reimbursement processes including prior authorization, appeals, and denied claims management
Knowledge of HIPAA guidelines and FDA regulatory requirements
Familiarity with internal and OIG compliance guidelines
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to manage complex patient situations and resolve access barriers
Experience working in cross-functional field teams
Proficiencyin Microsoft Office, CRM,AIand relevant systems
Access and reimbursement knowledge
Prior authorization processes
Healthcare reimbursement systems
Coding and billing awareness
Patient support program knowledge
Compliance and privacy requirements
Learning agility
Decision quality
Stakeholder engagement
Ability to respond rapidly to urgent access needs to preventtreatment delays or lapses
Ability tooperateeffectively inmatrix field environments
Travel up to50%, including occasional overnight and weekend commitments
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.
The annual base salary range is from $158,394 -$185,578 for Level 5 , $164,276 - $ 222,256 for Level 6. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
Application deadline
Amgen's application deadline is August 3, 2026; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
.Salary Range
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