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Director Insurance Operations Jobs in Connecticut

EDP

Director of Operations (CT)

South Norwalk, CT · On-site

$125K/yr

As Director of Operations, you'll lead five locations and partner closely with local leadership ... Medical, dental, and vision insurance (multiple plan options) * Health Savings Account (HSA) and ...

EDP

Director of Operations (CT)

Guilford, CT · On-site

$125K/yr

As Director of Operations, you'll lead five locations and partner closely with local leadership ... Medical, dental, and vision insurance (multiple plan options) * Health Savings Account (HSA) and ...

EDP

Director of Operations (CT)

Norwalk, CT · On-site

$125K/yr

As Director of Operations, you'll lead five locations and partner closely with local leadership ... Medical, dental, and vision insurance (multiple plan options) * Health Savings Account (HSA) and ...

EDP

Director of Operations (CT)

Danbury, CT

$125K/yr

As Director of Operations, you'll lead five locations and partner closely with local leadership ... Medical, dental, and vision insurance (multiple plan options) * Health Savings Account (HSA) and ...

EDP

Director of Operations (CT)

Torrington, CT

$125K/yr

As Director of Operations, you'll lead five locations and partner closely with local leadership ... Medical, dental, and vision insurance (multiple plan options) * Health Savings Account (HSA) and ...

Finario

Director of Business Operations

Stamford, CT · On-site

Lead vendor sourcing and renegotiation projects -- insurance, software, services, banking * Take on ... Someone who's been the only finance/operations person at a smaller company and loved it * Hands-on ...

Finario

Director of Business Operations

Stamford, CT · On-site

Lead vendor sourcing and renegotiation projects - insurance, software, services, banking * Take on ... Someone who's been the only finance/operations person at a smaller company and loved it * Hands-on ...

HomeServices Insurance

Insurance Producer

Hartford, CT · On-site

$19.23 - $24.03/hr

Perform responsibilities as directed achieving desired results within expected time frames and with ... Working knowledge of insurance agency operations, coverages, rates, markets and applicable ...

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All JobsInsurance Operations JobsDirector Insurance Operations JobsDirector Insurance Operations Jobs in Connecticut

Director Insurance Operations information

What is the difference between Director Insurance Operations vs Insurance Operations Manager?

AspectDirector Insurance OperationsInsurance Operations Manager
ResponsibilitiesOversees overall insurance operations, strategic planning, and policy developmentManages daily insurance processes, team supervision, and implementation of policies
Required CredentialsBachelor's degree, extensive industry experience, leadership skillsBachelor's degree, relevant experience, operational knowledge
Work EnvironmentSenior leadership, cross-departmental collaborationTeam management, operational focus
Industry UsageCommonly used in large insurance companies and corporate settingsUsed across various insurance firms for operational roles

The main difference between a Director Insurance Operations and an Insurance Operations Manager lies in scope and seniority. The director focuses on strategic oversight and long-term planning, while the manager handles daily operations and team management. Both roles require relevant industry experience and credentials, but the director's role is more strategic and leadership-oriented.

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What are popular job titles related to Director Insurance Operations jobs in Connecticut? For Director Insurance Operations jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Director Insurance Operations jobs in Connecticut look for? The top searched job categories for Director Insurance Operations jobs in Connecticut are:
What cities in Connecticut are hiring for Director Insurance Operations jobs? Cities in Connecticut with the most Director Insurance Operations job openings:
Director Insurance Operations jobs near you

Director of Operations (CT)

EDP

South Norwalk, CT • On-site

$125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

EDP is growing throughout Connecticut, and the success of that growth depends on operational leaders who can develop people, drive performance, and create exceptional customer experiences across multiple locations. As Director of Operations, you'll lead five locations and partner closely with local leadership teams to ensure safe operations, strong financial results, and consistent service delivery.

Your leadership will directly impact our employees, customers, and communities. By helping our teams operate more efficiently and develop future leaders, you'll play a key role in shaping EDP's continued success in the region.

What You'll Be Responsible ForLead Operational Performance
  • Drive operational excellence across Connecticut locations.
  • Monitor financial and operational performance metrics and implement improvement initiatives.
  • Partner with local managers to improve productivity, service quality, and profitability.
Develop and Support Local Leaders
  • Coach and mentor location managers and supervisors.
  • Support talent development, succession planning, and employee engagement efforts.
  • Create a culture of accountability, collaboration, and continuous improvement.
Deliver Outstanding Customer Service
  • Ensure customers consistently receive safe, reliable, and high-quality service.
  • Identify and address service challenges before they impact customers.
  • Promote operational practices that improve customer retention and satisfaction.
Champion Safety and Compliance
  • Reinforce EDP's commitment to a safety-first culture.
  • Ensure compliance with company policies, regulatory requirements, and industry best practices.
  • Conduct location visits and audits to support ongoing safety performance.
Manage Assets and Resources
  • Oversee fleet, facilities, equipment, and related operational resources.
  • Support workforce planning and staffing decisions.
  • Ensure resources are aligned with business needs and customer demand.
Support Business Growth
  • Partner with sales and business development teams to support growth initiatives.
  • Assist with onboarding new locations, process improvements, and operational integration efforts.
  • Contribute ideas and insights that help strengthen EDP's market presence throughout Connecticut.
By Your First 90 Days, Success Looks Like:
  • You've built strong working relationships with location leaders and established a consistent operating cadence.
  • Key performance indicators, safety metrics, and service expectations are clearly communicated and monitored.
  • Improvement plans are underway at locations with performance opportunities.
  • Team members understand priorities, expectations, and how success is measured.
QualificationsMust Have
  • 5+ years of leadership experience in operations, logistics, field services, distribution, energy, transportation, or a related industry
  • Experience leading multiple teams, departments, or locations
  • Strong financial and operational acumen, including experience managing budgets and performance metrics
  • Demonstrated ability to coach, develop, and hold leaders accountable
  • Valid driver's license and ability to travel regularly between Connecticut locations
Nice to Have
  • Experience in propane, energy, utilities, distribution, transportation, or industrial services
  • Experience overseeing multiple branch or field locations
  • Bachelor's degree in Business, Operations Management, or a related field (or equivalent experience)
  • Experience with safety and regulatory compliance programs
  • Continuous improvement or process optimization experience
Travel Requirements

This role supports five locations throughout Connecticut and requires regular travel between facilities to collaborate with teams, support operations, and drive performance. Candidates should be based within Connecticut or the surrounding region.

Benefits & Compensation

We offer competitive pay (starting at $125,000 plus bonus) and a comprehensive benefits package designed to support you and your family, including:

  • Medical, dental, and vision insurance (multiple plan options)
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • 401(k) with company match
  • Tuition reimbursement
  • Paid holidays and time off
  • Company-paid $50,000 basic life/AD&D and long-term disability coverage
  • Voluntary supplemental life, AD&D, short-term disability, and EAP
  • Propane discount
Why Join EDP?

At EDP, we believe great businesses are built by great people. You'll join a team that values practical leadership, open communication, and doing the right thing for our employees and customers, while giving you the opportunity to make a visible impact on the success of the region.

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