Director Infrastructure Operations Jobs in Braddock, PA

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and, Interactive, Technology, and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us atwww.accenture.com.

We are seeking an exceptional consulting leader to serve as our Infrastructure Resiliency Lead, a senior L5 position with enterprise-wide ownership of IT resiliency strategy and execution. This role holds end-to-end accountability for business continuity and disaster recovery (BC/DR), high availability (HA) architecture, DORA and operational-resilience regulatory compliance, crisis management, and geo-resilience design across the firm's global infrastructure estate. Operating at the highest levels of client engagement, this individual sells and delivers large, complex resiliency programs directly to CIO and CRO audiences, and is personally accountable for both sold and delivered work.

The Work:

• Own IT resiliency end-to-end - setting strategy, governing architecture, and driving execution across BC/DR, HA design, operational resilience, and geo-resilience programs for complex global clients

• Serve as the primary executive point of accountability for DORA compliance, operational-resilience regulatory requirements, and related supervisory expectations across financial services and other regulated industries

• Lead crisis management design and response frameworks - including crisis simulation, runbook governance, and executive escalation protocols - ensuring clients can sustain critical operations through major disruptions

• Design and oversee geo-resilience architectures - active-active, active-passive, and multi-region failover models - accounting for data sovereignty, latency, regulatory, and concentration-risk requirements

• Sell and shape resiliency engagements at the CIO and CRO level - leading pursuits, authoring executive proposals, and presenting to boards, regulators, and senior risk committees

• Maintain personal accountability for the commercial and delivery performance of sold engagements - including P&L ownership, risk management, and client satisfaction for the resiliency portfolio

• Provide thought leadership on emerging resilience trends - including AI-driven resilience testing, chaos engineering, third-party concentration risk, and evolving regulatory frameworks (DORA, FRB SR 20-4, APRA CPS 230)

• Build and lead a high-performing resiliency practice - attracting talent, developing next-generation leaders, and scaling Accenture's go-to-market proposition in infrastructure resilience

Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements

Required Qualifications:

• Minimum 10+ years of progressive experience in IT infrastructure, operational resilience, or technology risk, with a demonstrable specialty in BC/DR and HA architecture
• Minimum 10+ years in senior leadership roles with direct ownership of resiliency strategy, regulatory compliance, or crisis response for large, complex enterprises
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)

Bonus Points If:

• Deep domain experience in financial services, financial market infrastructure, or other systemically important sectors subject to heightened operational resilience scrutiny
• Hands-on experience engaging directly with financial regulators (PRA, FCA, ECB, OCC, Fed) on resilience-related examinations, findings, and remediation programs
• Industry certifications in business continuity (CBCP/MBCP), cloud architecture, or operational risk management
• Experience leading chaos engineering and advanced resilience-testing programs (e.g., Netflix Simian Army, AWS Fault Injection Simulator, cloud-native chaos tooling)

Skills:

• BC/DR & HA Architecture: End-to-end BC/DR program design (RTO/RPO, BIA, testing), multi-cloud HA patterns (AWS, Azure, GCP), and geo-resilient multi-region failover.
• Operational Resilience & Compliance: Global regulatory alignment (DORA, PRA/FCA, FRB, APRA CPS 230), business service mapping, and impact tolerance testing.
• Crisis Management & Third-Party Risk: Command structures, live tabletop simulations, vendor concentration assessments, and supply-chain exit strategies.
• Commercial & Executive Leadership: C-suite and Board engagement, large deal origination, portfolio P&L management, and practice development.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 09/29/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $163,000 to $413,600
Cleveland $150,900 to $330,900
Colorado $163,000 to $357,400
District of Columbia $173,500 to $380,500
Illinois $150,900 to $357,400
Maine $138,800 to $304,400
Maryland $163,000 to $357,400
Massachusetts $163,000 to $380,500
Minnesota $163,000 to $357,400
New York $150,900 to $413,600
New Jersey $173,500 to $413,600
Virginia $150,900 to $380,500
Washington $173,500 to $380,500

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Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

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