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Director Implementation Services Jobs in Chicago, IL

Job Summary The Sr. Director of Implementation should own the strategy, execution, and continuous ... Champion a culture of accountability, service excellence, innovation, and proactive partnership ...

Job Summary The Sr. Director of Implementation should own the strategy, execution, and continuous ... Champion a culture of accountability, service excellence, innovation, and proactive partnership ...

Director, Treasury Location: * Clearsulting is headquartered in Cleveland, OH, with additional ... What You'll Bring: * 8+ years in professional services in a delivery role * 4+ years of Kyriba or ...

Job Summary The Sr. Director of Implementation should own the strategy, execution, and continuous ... Champion a culture of accountability, service excellence, innovation, and proactive partnership ...

Job Summary The Sr. Director of Implementation should own the strategy, execution, and continuous ... Champion a culture of accountability, service excellence, innovation, and proactive partnership ...

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Director Implementation Services information

See Chicago, IL salary details

$40.2K

$106.6K

$173.1K

How much do director implementation services jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director implementation services in Chicago, IL is $106,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $124,600.00 per year, depending on experience, location, and employer.

How does a director of implementation services typically collaborate with cross-functional teams during large-scale client deployments?

A Director of Implementation Services plays a pivotal role in coordinating efforts across departments such as sales, product development, customer support, and project management to ensure successful client onboarding and solution deployment. They facilitate regular meetings, establish clear communication channels, and define project milestones to align all stakeholders on goals and timelines. This collaborative approach helps to anticipate potential challenges, resolve resource conflicts, and ensure that client requirements are consistently met. Effective collaboration is essential for delivering seamless implementations and maintaining high client satisfaction.

What does a director of implementation services do?

A Director of Implementation Services oversees the planning, coordination, and execution of projects that deliver products or services to clients. They manage teams responsible for onboarding new customers, ensuring solutions are tailored to client needs, and that implementations are completed on time and within budget. This role often requires collaborating with sales, product, and support teams to ensure a seamless transition from sale to operational use. Their main goal is to ensure client satisfaction and drive the successful adoption of company solutions.

What is the difference between Director Implementation Services vs Implementation Manager?

AspectDirector Implementation ServicesImplementation Manager
CredentialsTypically requires a bachelor’s degree, extensive experience, and sometimes certifications like PMPUsually requires a bachelor’s degree and relevant project management experience
Work EnvironmentOversees multiple projects and teams, strategic planningManages specific projects, coordinates teams, and ensures project delivery
Employer & Industry UsageCommon in large organizations, consulting firms, and tech companiesFound in various industries, including IT, healthcare, and finance

The main difference is that the Director Implementation Services focuses on strategic oversight and leadership across multiple projects, while the Implementation Manager handles day-to-day project execution and team coordination.

What are the key skills and qualifications needed to thrive as a director of implementation services?

To excel as a Director of Implementation Services, you need extensive project management experience, a background in business or technology, and a proven track record leading cross-functional teams. Familiarity with project management tools (such as Jira or Asana), CRM systems, and methodologies like Agile or Six Sigma is highly beneficial. Strong leadership, communication, and problem-solving skills help drive client satisfaction and effective team coordination. These competencies ensure seamless implementation of solutions, successful client outcomes, and organizational growth.

What are the most commonly searched types of Implementation Services jobs in Chicago, IL?

The most popular types of Implementation Services jobs in Chicago, IL are:

What are popular job titles related to Director Implementation Services jobs in Chicago, IL?

For Director Implementation Services jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Director Implementation Services jobs in Chicago, IL look for?

The top searched job categories for Director Implementation Services jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Director Implementation Services jobs?

Cities near Chicago, IL with the most Director Implementation Services job openings:

Infographic showing various Director Implementation Services job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $106,639 per year, or $51.3 per hour.

Implementation Services Director, Pharmacy Onboarding and Client Success

Vizient

Chicago, IL

$88K - $155K/yr

Full-time

Re-posted 8 days ago


Job description

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:


In this role, you will lead the successful onboarding and implementation of pharmacy contract pricing for new clients, ensuring a seamless transition to the Vizient Pharmacy Program in alignment with each client's master services agreement. You will drive implementation strategy, ensure pricing accuracy and eligibility, and deliver measurable client value. You will collaborate with internal stakeholders, client pharmacy teams, suppliers, and distributors to optimize execution, enhance the client experience, and support Vizient's overall pharmacy strategy.

Responsibilities:

  • Lead end-to-end implementation of pharmacy contract pricing for new clients, including spend analysis, contract alignment, and validation of pricing eligibility.

  • Develop and execute customized implementation strategies and timelines that align with client goals and Vizient program requirements.

  • Serve as the primary point of accountability for implementation success, ensuring a high-quality, consistent client experience.

  • Oversee completion and submission of required supplier and distributor documentation, ensuring accuracy, timeliness, and compliance.

  • Drive alignment from prior GPO contracts to Vizient, including facilitating client-approved substitutions and ensuring continuity of pricing.

  • Lead price mitigation discussions and negotiations with pharmacy suppliers to protect and enhance client value.

  • Facilitate communication with clients, distributors, suppliers, and internal teams to ensure alignment and transparency throughout the implementation lifecycle.

  • Partner with field-based teams and internal stakeholders to support client engagement and long-term program success.

  • Track and communicate implementation outcomes, including transitioned spend, savings realization, and key performance metrics.

  • Identify and implement process improvements and best practices to enhance operational efficiency and the client experience.

Qualifications:

  • Relevant degree preferred.

  • 7 or more years of relevant experience required.

  • Strong knowledge of pharmaceutical contracting, distribution, eligibility, and class of trade required.

  • Experience working with or within a GPO preferred.

  • Demonstrated ability to analyze data and translate insights into clear, actionable communication.

  • Proven ability to lead complex, cross-functional initiatives and manage multiple priorities in a fast-paced environment.

  • Strong relationship management, communication, and influencing skills.

  • Willingness to travel.

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $88,900.00 to $155,500.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.