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Director Guest Service Jobs in Dry Ridge, KY (NOW HIRING)

Kenton County Golf Course is seeking a Guest Service Attendant! Qualified candidates will thrive in ... May direct start of play, which includes assisting in educating players regarding course policy ...

The Guest Service Attendant will be an all-around position that will be helping in many departments ... May direct start of play, which includes assisting in educating players regarding course policy ...

Guest Service Attendant - Seasonal

Independence, KY · On-site

$13 - $17.50/hr

The Guest Service Attendant is an all-around position that assists in many departments of the golf ... May direct the start of play, which includes assisting in educating players regarding course policy ...

Guest Service Attendant - Seasonal

Independence, KY · On-site

$13 - $17.50/hr

The Guest Service Attendant is an all-around position that assists in many departments of the golf ... May direct the start of play, which includes assisting in educating players regarding course policy ...

Seasonal Sales Associate (Store 2547)

KY

$14.25 - $15.50/hr

Working under direct guidance and supervision, the Seasonal Sales Associate supports the store team on a short-term basis by consistently delivering outstanding guest service experiences in a sales ...

Seasonal Sales Associate (Store 2547)

KY · On-site

$14.25 - $15.50/hr

Working under direct guidance and supervision, the Seasonal Sales Associate supports the store team on a short-term basis by consistently delivering outstanding guest service experiences in a sales ...

Seasonal Sales Associate (Store 5390)

Georgetown, KY · On-site

$13.50 - $15/hr

Working under direct guidance and supervision, the Seasonal Sales Associate supports the store team on a short-term basis by consistently delivering outstanding guest service experiences in a sales ...

Store Manager

Erlanger, KY · On-site

$20 - $24/hr

The Store Manager (SM) is responsible for managing all aspects of the business, with minimal direct ... This includes Guest needs assessment, meeting quality standards for services, and evaluation of ...

Ability to provide exceptional guest service, understanding the guest's needs, providing quality ... If hired,you will be a direct employee of the franchisee, not of Regis.Franchisees are independent ...

Ability to provide exceptional guest service, understanding the guest's needs, providing quality ... If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are ...

Ability to provide exceptional guest service, understanding the guest's needs, providing quality ... If hired,you will be a direct employee of the franchisee, not of Regis.Franchisees are independent ...

Ability to provide exceptional guest service, understanding the guest's needs, providing quality ... If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are ...

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Director Guest Service information

See Dry Ridge, KY salary details

$32.3K

$74.1K

$105.7K

How much do director guest service jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director guest service in Dry Ridge, KY is $74,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $90,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director guest service, and why are they important?

To thrive as a Director of Guest Service, you need extensive experience in hospitality management, strong leadership abilities, and often a bachelor's degree in hospitality or a related field. Familiarity with property management systems (PMS), customer relationship management tools, and relevant certifications such as CHA (Certified Hotel Administrator) are commonly required. Exceptional communication, problem-solving, and conflict resolution skills help you lead teams and ensure memorable guest experiences. These abilities are vital for maintaining high service standards, fostering guest loyalty, and driving positive business outcomes in a competitive hospitality environment.

How does a director guest service typically collaborate with other departments to enhance the overall guest experience?

A Director of Guest Service works closely with departments such as housekeeping, food and beverage, and maintenance to ensure seamless service delivery and guest satisfaction. Regular meetings and communication with department heads help address guest feedback, coordinate special requests, and resolve any service issues promptly. This cross-departmental collaboration is essential for creating a cohesive guest experience and ensuring that high standards are consistently met throughout the property.

What does a director guest service do?

A Director of Guest Service oversees the guest experience at hotels, resorts, or other hospitality venues. They are responsible for ensuring high standards of customer service, managing guest relations teams, handling complaints, and implementing policies to enhance guest satisfaction. This role often involves training staff, monitoring feedback, and working closely with other departments to ensure a seamless and enjoyable stay for guests. Additionally, Directors of Guest Service analyze service metrics and develop strategies to continuously improve the overall guest experience.

What is the difference between Director Guest Service vs Guest Services Manager?

AspectDirector Guest ServiceGuest Services Manager
ResponsibilitiesOversees overall guest experience strategy, manages multiple departments, develops policiesManages daily guest service operations, supervises front-line staff, handles guest complaints
CredentialsBachelor's degree, leadership experience, hospitality certificationsBachelor's degree or relevant experience, customer service skills
Work EnvironmentStrategic planning, executive meetings, cross-department collaborationFront desk, service counters, direct guest interaction
Industry UsageCommon in large hotels, resorts, cruise linesFound in hotels, resorts, entertainment venues

The main difference is that the Director Guest Service focuses on strategic leadership and overall guest experience policies, while the Guest Services Manager handles daily operations and direct guest interactions. Both roles require customer service skills and hospitality credentials, but the director's role is more senior and strategic.

What are the most commonly searched types of Guest Service jobs in Dry Ridge, KY? The most popular types of Guest Service jobs in Dry Ridge, KY are:
What cities near Dry Ridge, KY are hiring for Director Guest Service jobs? Cities near Dry Ridge, KY with the most Director Guest Service job openings:

Guest Service Attendant

Troon

Independence, KY • On-site

$8/hr

Part-time

Re-posted 10 days ago


Troon rating

6.2

Company rating: 6.2 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

18th of 28 rated golf clubs


Job description

Kenton County Golf Course is seeking a Guest Service Attendant! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Summary:
This position will create positive experiences at Kenton County Golf Course by assisting guests and members with outside services. The Guest Service Attendant will be an all-around position that will be helping in many departments of the golf operations. The day-to-day duties will vary depending on the business level of the day, what needs to be done, and what other parts of the golf operations need additional assistance. Individuals should have the ability to work in a fun and fast-paced environment.
 
Essential Duties:
  • Prepares and cleans golf carts for play following the standards of Kenton County Golf Course.
  • Performs range maintenance such as: setting up and maintaining range and chipping green presentation, maintains range ball inventory, picks up range balls, and cleans them.
  • Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
  • Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
  • Maintains the cart storage area and cart wash down area in a neat, clean, and orderly condition.
  • May direct start of play, which includes assisting in educating players regarding course policy, current cart policy, speed of play, and so forth.
  • Cleans golfers' clubs upon completion of play.
  • Completes daily project list.
  • Assists in the setup and execution of golf tournaments and outings.
  • Services the customer who is renting golf clubs and cleans rental clubs upon return. Maintains accurate records of golfers renting clubs.
  • Assists with the overall upkeep of the clubhouse, cart storage area, and parking lot.
  • Assists with food and beverage activities.
  • Incorporates safe work practices in job performance.
  • Regular and reliable attendance.
  • Performs other duties as required.
 
Education/Experience:
Less than high school education; or up to one month of related experience or training; or equivalent combination of education and experience.
 
Physical Demands:
Frequently stands, walks, uses hands, talks, or hears. Occasionally sits, climbs, balances, stoops, kneels, crawls, or crouches. Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.
 
Environment/Noise:
Regularly works in wet or humid conditions (non-weather). Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals. Frequently works in outdoor weather conditions.
 
Certificates/Licenses:
Valid Driver's License.

What Troon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Troon Golf logo

About Troon Golf

Sourced by ZipRecruiter

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit

Industry

Fitness and sports centers, hospitality services and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US