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Moderator /Operator Admin Position

Memo Group is an international social e-commerce agency who provides social selling for brands in Thailand, USA, and worldwide. Our company was established in 2019. We have been rated the top 3 TikTok Shop Partner in Thailand and we have been expanding. Live-commerce is a rapidly growing market and is the future. We are very excited and in search of creative, proactive, and passionate Moderator/Operator Admin to join our US Team in Culver City, CA. This is a part-time position. If you have the technical and social skills and be ahead of the game to build a career, please apply and join our team.

Responsibilities

The Operator Admin position focuses on managing technical aspects behind the scenes and assisting live host in creating engagements during the live show. During the live streaming, we are looking to create viewer interactions and direct product purchases from the viewers. 

• Provide support and interaction with company Live Streaming/MCN Hosts during live streaming.
• Must be able to solve problems and guide hosts to produce high-quality content during live streaming.
• Must have the ability in TikTok planning, strategizing, resourcing, content creation, filming duties.
• Need to have knowledge of the TikTok platform, know the regulation and rules. 
• Needs to be up to date on the latest marketing trends and come up with innovative selling strategies and ideas for live streams. Also having the scale of scheduling, planning, and marketing is a plus. 
• Must understand the rules, gameplay, and features of the TikTok platform. Be able to combine promotional needs, create high-quality promotional videos and output of the videos. 
• Responsible for data monitoring and attribution. Strategize operation plans and support live hosts. 
• Support and integrate team needs, increase product sales, and increase host conversion rate in achieving company goals.
• Perform other duties, projects, and initiatives as assigned and when required.

Requirements

• Looking for someone who is cheerful, lively, confident, energetic, and a team player.

• Must have 6+ months of living stream moderator experience.

• Comfortable with computers and voice broadcasting. Having live broadcast operation experience is preferred. 
• Quick learner and ability to adapt different situations.

• Must know the products well before the live show.
• Able to make changes to improve the sales process for social sales events.
• Able to handle pressure in a fast-paced environment.

• Strong understanding of TikTok content production processes and techniques.
• Previous social media livestream selling, or social live streaming experience is a plus.
• Strong voice projection, public speaking experience is a plus.
• Have experience with live streaming with management skills. 
• Have experience with photography, videography, video editing skills is a plus.
• Have a good understanding of the live broadcast industry and be able to generate good content. 
• Looking for someone who is responsible, patient, good communicator with execution skills, outgoing and enjoys socializing with others.
• Required to work onsite.   

• Must be legally authorized to work in the United States.