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Director Fraud Operations Jobs in Texas (NOW HIRING)

Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...

Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...

Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...

We're proud to come to work every day knowing that what we do has a direct impact on people's lives ... This role will partner closely with Fraud Model Development, Fraud Strategy, Product, Operations ...

Do you have expertise in Financial Crimes prevention and operations? If so, please consider this opportunity and apply to the Fraud and Financial Crimes Compliance Senior Director and work in ...

Trust and Safety Analyst

Richardson, TX ยท On-site

$80 - $100/hr

... fraud patterns, operational breakdowns, data gaps, tooling gaps, and control weaknesses ... Proactive, resourceful, and self-directed; able to learn new systems quickly, take ownership of ...

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Senior Business Manager, Fraud Operations Strategy

Houston, TX โ€ข On-site

$150 - $200/hr

Other

Posted 8 days ago


Key responsibilities

  • Oversee the analysis of transaction-level data to identify anomalies, patterns, and emerging fraud vectors.

  • Drive the creation, testing, and deployment of fraud strategies and predictive models to block fraudulent transactions.

  • Lead, mentor, and develop a team of data analytics and data science professionals.


Job description

Senior Business Manager, Fraud Operations Strategy

The Senior Business Manager of Fraud Operations Strategy will lead a highโ€‘performing team of data science and risk professionals dedicated to protecting the global payment network. This role is responsible for overseeing the analysis of highโ€‘volume, complex transactionโ€‘level data to develop, implement, and optimize sophisticated fraud strategies and predictive fraud models. Acting as a critical bridge between internal stakeholders and external partners, you will drive initiatives that actively mitigate risk, block fraudulent transactions, and ensure network integrity.

Key Responsibilities
  • Team Leadership & Analytics Management: Direct, mentor, and develop a team of eight (8) data analytics and data science professionals, primarily consisting of Principal Fraud Risk Specialists
  • Advanced Data Analysis: Oversee the deepโ€‘dive analysis of transactionโ€‘level data, evaluating over 150 unique data elements and their configurations to identify anomalies, patterns, and emerging fraud vectors
  • Strategy & Model Development: Drive the creation, testing, and deployment of robust fraud strategies and predictive fraud models to proactively block fraudulent transactions while minimizing false positives
  • Stakeholder Collaboration: Serve as a key liaison across both internal and external entities to align fraud prevention efforts with broader corporate security and network protection goals
  • Operational Excellence: Continuously refine data extraction, querying, and modeling methodologies to improve the speed and accuracy of fraud detection across the network
Basic Qualifications
  • Bachelorโ€™s Degree
  • At least 3 years of experience performing quantitative analysis
  • At least 3 years of experience performing qualitative analysis
  • At least 1 year of experience performing people management
  • At least 1 year of experience performing project management
Preferred Qualifications
  • Masterโ€™s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
  • 5+ years of experience in quantitative analysis
  • 5+ years of experience in qualitative analysis
  • 2+ years of experience in people management
  • 2+ years of experience in product development
  • 2+ years of experience in financial modeling
  • 2+ years of experience in economic forecasting
  • 2+ years of experience in project management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Salary by Location
  • McLean, VA: $200,700 - $229,100
  • Richmond, VA: $182,500 - $208,300
  • Riverwoods, IL: $182,500 - $208,300
  • Houston, TX: $182,500 - $208,300

This role is also eligible to earn performanceโ€‘based incentive compensation, which may include cash bonus(es) and/or longโ€‘term incentives (LTI). Incentives could be discretionary or nonโ€‘discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total wellโ€‘being. Learn more at Capital One Careers website. Eligibility varies based on full or partโ€‘time status, exempt or nonโ€‘exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to nonโ€‘discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drugโ€‘free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.

For accommodations, contact RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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