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Director Event Operations Jobs in Phoenix, AZ (NOW HIRING)

Insignia Event Services

Lead, Operations

Glendale, AZ · On-site

Operations manager Background: Insignia Event Services is a leading event solutions provider ... Ability to provide direct and clear instructions to part-time team members. * Performs quality ...

AEG

Lead, Operations

Glendale, AZ · On-site

Operations manager Background: Insignia Event Services is a leading event solutions provider ... Ability to provide direct and clear instructions to part-time team members. * Performs quality ...

Thirteenth Floor Entertainment Group

Event Staff

Phoenix, AZ · On-site

$12.75 - $16.75/hr

Direct visitors to designated areas such as queue lines, entrances, and exits, and implement ... Event Operations * Play a hands-on role in event setup and teardown, keeping every area clean ...

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All JobsEvent Operations JobsDirector Event Operations JobsDirector Event Operations Jobs in Phoenix, AZ

Director Event Operations information

See Phoenix, AZ salary details

$33.8K

$106.9K

$178.2K

How much do director event operations jobs pay per year?

As of Sep 3, 2026, the average yearly pay for director event operations in Phoenix, AZ is $106,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $134,500.00 per year, depending on experience, location, and employer.

What does a director of event operations do?

A Director of Event Operations is responsible for overseeing all aspects of event planning and execution within an organization. This includes coordinating logistics, managing staff and vendors, ensuring event budgets are maintained, and troubleshooting any issues that arise before or during the event. They work closely with clients, stakeholders, and other departments to ensure that events run smoothly and meet organizational goals. Their leadership is crucial for delivering successful events that meet expectations and create positive experiences for attendees.

How does a director of event operations typically collaborate with other departments to ensure successful event execution?

A Director of Event Operations works closely with various internal teams such as marketing, sales, finance, and facilities to coordinate all aspects of event planning and execution. They lead cross-functional meetings to align on event objectives, logistics, and resource allocation, ensuring each department understands its responsibilities and timelines. Effective communication and leadership are key, as the director must balance competing priorities and resolve issues quickly to keep events on track. This collaborative approach not only streamlines operations but also enhances the attendee experience and overall success of the event.

What are the key skills and qualifications needed to thrive as a director of event operations, and why are they important?

To thrive as a Director of Event Operations, you need extensive experience in event planning, logistics management, and a background in hospitality or business, often supported by a relevant bachelor's degree. Familiarity with event management software, budgeting tools, and project management systems is essential. Leadership, problem-solving, and exceptional communication skills set top performers apart in this position. These skills ensure seamless event execution, efficient team coordination, and high client satisfaction in a dynamic environment.

What is the difference between Director Event Operations vs Event Manager?

AspectDirector Event OperationsEvent Manager
ResponsibilitiesOversees overall event strategy, manages multiple teams, and ensures event success at a high levelExecutes event plans, manages logistics, and coordinates on-site activities
Required CredentialsBachelor's degree in hospitality, marketing, or related field; extensive experience in event planningBachelor's degree or diploma; experience in event coordination
Work EnvironmentCorporate offices, large event venues, overseeing multiple eventsOn-site at event locations, managing day-to-day event operations

The main difference between a Director Event Operations and an Event Manager lies in scope and level of responsibility. The Director oversees strategic planning and multiple events, while the Event Manager handles the execution of individual events. Both roles require relevant experience and credentials, but the Director's role is more focused on leadership and high-level coordination.

What are the most commonly searched types of Event Operations jobs in Phoenix, AZ?

The most popular types of Event Operations jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Director Event Operations jobs?

Cities near Phoenix, AZ with the most Director Event Operations job openings:

Director Event Operations jobs near you

Director of Event Operations

Arizona Athletic Grounds

Mesa, AZ • On-site

Full-time

Re-posted 13 days ago

Key responsibilities

  • Oversee the planning, coordination, and execution of all AAG events to ensure operational readiness and a high-quality guest experience.

  • Lead the operational execution on event days, including managing field operations, anticipating challenges, and making real-time decisions.

  • Coordinate with internal departments, external partners, and vendors to ensure cohesive event execution and address operational needs.

Job description

Director of Event Operations

Arizona Athletic Grounds — Mesa, AZ

Arizona Athletic Grounds (“AAG”) is one of the largest youth-oriented sports facilities in the United States, serving millions of visitors per year and providing athletic programming and a variety of special events. AAG’s operational footprint includes a 2,500+ seat outdoor stadium, 24 multi-purpose fields, 62 indoor/beach volleyball courts, 41 pickleball courts, 16 basketball courts, 8 baseball/softball diamonds, and more!

As AAG continues to expand its event portfolio and attendance, operational excellence has become a strategic priority. This leadership role will oversee the planning, coordination, and flawless execution of all events while ensuring exceptional guest experiences through strong cross-functional leadership.

Position Summary

Initially reporting to the Vice Chairman, the Director of Event Operations serves as the operational leader responsible for planning, coordinating, and executing all operational aspects of AAG events. This individual serves as the primary operational point of contact for event execution, ensuring operational readiness, cross-functional collaboration, exceptional guest experiences, and continuous improvement across the grounds.

Primary Responsibilities

Operations Leadership

  • Lead the operational execution of all AAG events (including but not limited to basketball, volleyball, baseball/softball, pickleball, soccer, concerts, festivals, corporate functions, and special events).
  • Serve as the primary point of contact for operational execution from planning through post-event review.
  • Direct event-day operations, anticipate challenges, and make informed real-time decisions.
  • Ensure all fieldhouses and complexes are event-ready and operating at the highest standards.
  • Work with internal directors, clients, vendors and local entities to anticipate needs including, but not limited to, staging, seating, audio/visual, electrical, signage, and load-in & out.
  • Identify and solve operational gaps to ensure coverage, smooth event operations, and strong financial performance.

Cross-Functional Leadership

  • Coordinate with internal departments (Event Services, Facilities, Custodial, Guest Relations, Security, Food & Beverage, Sports Revenue, Business Development, Marketing, and IT) and external tenants and partners to ensure cohesive, coordinated execution.
  • Lead internal operational planning meetings to ensure alignment and accountability across departments.
  • Develop staffing plans, schedules, SOPs, event playbooks, forecasts, and contingency plans.
  • Partner with executive leadership on strategic initiatives, venue utilization, and capital improvements.

Guest Experience & Operational Excellence

  • Champion a 'White Glove' guest experience and culture of hospitality.
  • Think proactively, pivot quickly, and present creative solutions to operational challenges.
  • Drive continuous improvement through analytics, post-event reviews, and process enhancements.
  • Build collaborative relationships with tournament directors, partners, vendors, and internal stakeholders.

Administration & Financial Stewardship

  • Prepare operational reports, dashboards, budgets, forecasts, labor analytics, and after-action reviews.
  • Monitor operational performance metrics and recommend improvements.
  • Partner with Finance and applicable department leads to optimize labor planning and operational resources.
  • Ensure compliance with company policies and applicable federal, state, and local regulations.
  • Assist in additional duties, special projects, and events as needed.

Experience & Qualifications

  • Bachelor's degree in Business, Sports Management, Event Management, or related field preferred.
  • 8–10 years of progressive operations leadership experience in sports, entertainment, hospitality, or other event-driven environments.
  • Proven ability to lead cross-functional teams and large-scale operations.
  • Strong financial, analytical, organizational, and communication skills.
  • Proficiency with Microsoft Office and operational management systems.
  • Demonstrated leadership experience with the ability to direct, motivate, and manage a diverse team in a fast-paced, high-volume environment.
  • Ability to make sound, rapid decisions under pressure and handle high-stress situations with a calm and professional demeanor.
  • Excellent communication and interpersonal skills with the ability to interact effectively with staff, guests, vendors, and law enforcement.
  • Valid Arizona driver’s license required.

Physical Requirements / Work Environment

  • Flexible schedule including evenings, most weekends, holidays, and extended event schedules.
  • Must be able to tolerate moderate to loud noise levels and high-energy event environments. 
  • Work in varying temperature conditions - including outdoor environments in Arizona heat - during events at AAG; work may continue during adverse weather conditions.
  • Requires extended periods of standing, walking, and active “Grounds” presence; sitting for long periods is not typical of this role.
  • Physical ability to respond quickly in emergency situations, direct traffic, and assist with operational tasks as needed.
  • Ability to occasionally lift up to 25–40 lbs.


AZ Athletic Associates LLC and Arizona Athletic Grounds are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.