The Human Resources Coordinator II (Absence Management) serves as the City's primary resource for administering employee leave and accommodation programs. This position ensures compliance with federal, state, and local regulations while providing exceptional customer service, guidance, and support to employees, supervisors, and departments throughout the organization.
Why Work for the City of Chesapeake?
As a Human Resources Coordinator II (Absence Management), you will play a vital role in supporting the City's workforce and helping employees navigate complex leave, accommodation, and return to work processes. This position offers the opportunity to make a meaningful impact while developing specialized expertise in absence management and employment compliance within a collaborative public sector environment.
The Human Resources Coordinator II (Absence Management) administers and coordinates the City's Absence Management programs, including:
- Family and Medical Leave Act ( FMLA )
- Short Term Disability ( STD )
- Leaves of Absence ( LOA )
- Temporary Restricted Duty Assignments
- Return to Work Programs
- Reasonable Accommodation Requests and the Interactive Process
Essential Duties and Responsibilities
- Serve as the primary point of contact for employees, supervisors, and departments regarding absence management policies, procedures, and leave eligibility requirements.
- Review, process, and maintain leave related documentation while ensuring compliance with federal, state, and local regulations, as well as City policies and procedures.
- Track employee leave usage, monitor deadlines, and maintain accurate records within applicable HR information systems.
- Communicate with employees, medical providers, supervisors, and third party administrators to obtain required information and facilitate timely case resolution.
- Analyze complex leave and accommodation matters and provide recommendations consistent with policy, regulations, and operational needs.
- Prepare correspondence, reports, notices, and other documentation related to leave administration and employee accommodations.
- Provide guidance, training, and consultation to departments regarding absence management programs and best practices.
- Maintain strict confidentiality when handling medical information and other sensitive employee records.
- Assist with audits, process improvements, and special Human Resources projects as assigned.
Qualifications
- Knowledge of FMLA , ADA , leave administration practices, reasonable accommodations, and applicable employment laws preferred.
- Experience administering employee leave programs, disability benefits, accommodations, workers' compensation, or related human resources functions preferred.
- Experience maintaining confidential records and interpreting policies, procedures, and employment regulations.
- Strong organizational, analytical, problem solving, and case management skills.
- Excellent written, verbal, and interpersonal communication skills.
- Proficiency with Microsoft Office Suite and Human Resources Information Systems ( HRIS ).
- Knowledge of absence management principles, employment regulations, and HR best practices.
- Ability to manage multiple priorities, meet critical deadlines, and exercise sound judgment.
- Ability to interpret and apply policies consistently and accurately.
- Strong customer service skills and the ability to build effective working relationships with employees, supervisors, medical providers, and external partners.
- Ability to maintain confidentiality and handle sensitive information with discretion.
The City of Chesapeake offers an exceptional range of benefits. Please browse our
Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires any combination of education and experience equivalent to an associate's degree in human resources management or a closely related field.
EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/educational standard, this class requires a minimum of one year of related experience.
SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications