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Director Desktop Support Manager Jobs in Virginia

Desktop Support

Salem, VA · On-site

$19.50 - $25/hr

Desktop Support Location: Salem, VA Duration: Long Term Onsite work Direct Client Description ... managing desktop and laptop computers as well as wireless devices Required 5 Years Ability to ...

Manage escalated technical support tickets and ensure timely resolution in alignment with service ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

Secret The Desktop Support IT professional is responsible for providing advanced technical support ... Manage escalated technical support tickets and ensure timely resolution in alignment with service ...

Manage escalated technical support tickets and ensure timely resolution in alignment with service ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

Manage escalated technical support tickets and ensure timely resolution in alignment with service ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

The role involves troubleshooting connectivity issues and managing service requests for Windows 10 ... Supports desktop and laptop imaging via MDT • Supports MS Office 365 • Supports remote VPN ...

Desktop Support Technician

Reston, VA · On-site

$21 - $26.75/hr

... with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI ... You will assist management is providing a migration strategy and project plan for new and ...

Desktop Support

Merrifield, VA · On-site

$20.25 - $25.75/hr

Job#: 3047814 Desktop Support Location: Merrifield, Virginia (On-site) Role Overview We are seeking ... Utilize ticketing systems, such as ServiceNow, to manage and document support requests. * Apply ...

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Experience with SCCM, Intune, or Microsoft Endpoint Manager. * Experience with ServiceNow or ... We specialize in all types of technology, projects, desktop support and more.

Desktop Support

Merrifield, VA · On-site

$20.25 - $25.75/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using CyberArk Workforce Password Management Software * Experience troubleshooting ...

Desktop Support

Merrifield, VA · On-site

$20.25 - $25.75/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using CyberArk Workforce Password Management Software * Experience troubleshooting ...

This position supports Enterprise Endpoint Infrastructure Management (EEIM) initiatives and ... The ability to make a direct impact on customer missions and national security objectives Join MKS2 ...

Desktop Support Analyst

Quantico, VA · On-site

$110K - $120K/yr

This position supports Enterprise Endpoint Infrastructure Management (EEIM) initiatives and ... The ability to make a direct impact on customer missions and national security objectives Join MKS2 ...

Desktop Support Analyst

Quantico, VA · On-site

$110K - $120K/yr

This position supports Enterprise Endpoint Infrastructure Management (EEIM) initiatives and ... The ability to make a direct impact on customer missions and national security objectives Join MKS2 ...

We are seeking a Desktop Support Specialist, ideally with desktop support and end-user computing ... Inventory & Asset Management: Maintain accurate IT asset inventory records and support technology ...

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Director Desktop Support Manager information

What is the difference between Director Desktop Support Manager vs Desktop Support Supervisor?

AspectDirector Desktop Support ManagerDesktop Support Supervisor
ResponsibilitiesOversees multiple support teams, develops strategies, manages budgets, and aligns support services with organizational goals.Supervises daily support operations, manages support staff, and ensures timely resolution of user issues.
Required CredentialsBachelor’s degree in IT or related field, often with management certifications; extensive experience in desktop support roles.
Work EnvironmentExecutive-level setting, collaborating with senior management, overseeing multiple teams or departments.
Common UsageUsed in large organizations or enterprises with complex support structures.

The main difference between a Director Desktop Support Manager and a Desktop Support Supervisor lies in scope and responsibilities. The director focuses on strategic planning, budget management, and overseeing multiple teams, while the supervisor handles daily operations and team supervision. Both roles require relevant IT experience and leadership skills, but the director's role is more strategic and organizational.

What does a director desktop support manager do?

A Director Desktop Support Manager oversees the planning, coordination, and management of desktop support teams that provide technical assistance to end-users. They develop support strategies, ensure service quality, manage budgets, and collaborate with other IT departments to maintain efficient technology operations. Strong leadership, technical knowledge, and experience with support tools like ticketing systems are essential for this role.

What cities in Virginia are hiring for Director Desktop Support Manager jobs?

Cities in Virginia with the most Director Desktop Support Manager job openings:

Desktop Support

Salem, VA • On-site

$19.50 - $25/hr

Full-time

Re-posted 21 days ago


Job description

Role: Desktop Support
Location: Salem, VA
Duration: Long Term
Onsite work
Direct Client
Description:
*candidates local to the Roanoke/Salem, VA area required
*candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions

Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office, Office 365 and MS Teams
Required
5
Years
Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices
Required
5
Years
Ability to communicate effectively verbally and in writing with individuals and groups
Required
5
Years
Experience working with help desk request tracking and reporting tools
Required
5
Years
Strong Customer Service skills that include a "customer first" attitude
Required
5
Years
Provide computer training for field staff
Desired
0
Knowledge of computer/mobile device applications and how they operate in an enterprise environment.
Desired
0
Experience with creating training documentation.
Nice to have
0