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Director Desktop Support Manager Jobs in Texas (NOW HIRING)

Adams and Reese

Desktop Support Specialist

Houston, TX · On-site

Provide phone, remote access, and desktop support of Intel based hardware and software systems ... Special projects as assigned by management. * Basic understanding of networking cabling. * Position ...

Apptad, Inc.

Desktop Support

Houston, TX · On-site

Desktop Support Houston TX * Dealing with hardware and application support queries and issues ... Cell support - tech setup/troubleshooting of cell phones (non mgmt. included) * Setup and ...

Adams and Reese

Desktop Support Specialist

Houston, TX · On-site

Special projects as assigned by management. * Basic understanding of networking cabling. * Position ... Supervision received by Desktop Support Manager and Regional Office Manager. Minimum Acceptable ...

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation ... Experience providing direct technical support to end users. * Ability to follow documented ...

NAVA Software Solutions

Desktop Support

Odessa, TX · On-site

Desktop/IT Support Duration: Full-time / Direct Hire Location: Permian Basin, Texas: Midland/Odesa area of Texas - Onsite 4 days/week Position Summary: The IT Specialist will support IT systems at ...

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... Excellent time management and multitasking skills

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000 ... Excellent time management and multitasking skills

Zortech Solutions

Desktop Support

Waco, TX · On-site

Desktop Support * Key Responsibilities to include but are not limited to: * Deliver world-class ... Self-motivated and directed, with the ability to effectively prioritize and execute * Experience ...

AmTrust Financial Services Inc.

$19.50 - $24.75/hr

The Desktop Support Technician will report to the Director, IT End User Services. The Desktop ... Escalate critical incidents to Management as needed. * Perform regular stock room audits to assist ...

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Director Desktop Support Manager information

What is the difference between Director Desktop Support Manager vs Desktop Support Supervisor?

AspectDirector Desktop Support ManagerDesktop Support Supervisor
ResponsibilitiesOversees multiple support teams, develops strategies, manages budgets, and aligns support services with organizational goals.Supervises daily support operations, manages support staff, and ensures timely resolution of user issues.
Required CredentialsBachelor’s degree in IT or related field, often with management certifications; extensive experience in desktop support roles.
Work EnvironmentExecutive-level setting, collaborating with senior management, overseeing multiple teams or departments.
Common UsageUsed in large organizations or enterprises with complex support structures.

The main difference between a Director Desktop Support Manager and a Desktop Support Supervisor lies in scope and responsibilities. The director focuses on strategic planning, budget management, and overseeing multiple teams, while the supervisor handles daily operations and team supervision. Both roles require relevant IT experience and leadership skills, but the director's role is more strategic and organizational.

What does a director desktop support manager do?

A Director Desktop Support Manager oversees the planning, coordination, and management of desktop support teams that provide technical assistance to end-users. They develop support strategies, ensure service quality, manage budgets, and collaborate with other IT departments to maintain efficient technology operations. Strong leadership, technical knowledge, and experience with support tools like ticketing systems are essential for this role.
Director Desktop Support Manager jobs near you

Desktop Support Engineer

Houston, TX • On-site

Sybex Support Services
11 - 50 employees
Learn more about Sybex Support Servicesexternal

Full-time

Re-posted 24 days ago

Job description

JOB DESCRIPTION
Must Have:
Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11, Video Conference room support. Printer Issues, Hardware Troubleshooting, Blue Screen Error / Hardware Issues, Encryption, Network Support.
Overview:
We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a great opportunity to utilize your knowledge of network administration, technical support, and IT support to ensure the smooth operation of our organization's computer systems.
Responsibilities:-
  • Provide desktop support to end-users, including troubleshooting hardware and software issues
  • Install, configure, and maintain computer systems and peripherals
  • Set up and troubleshoot network connectivity for desktops and laptops
  • Manage user accounts and permissions in Active Directory
  • Assist with software installations and upgrades
  • Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
  • Collaborate with team members to resolve complex technical issues
  • Document technical procedures and solutions for future reference

Qualifications:-
  • Proven experience as a Desktop Support Technician or similar role
  • Strong knowledge of network administration, technical support, and IT support principles
  • Proficiency in operating systems such as Windows, Linux, and Mac OS
  • Familiarity with office productivity software (e.g., Microsoft Office)
  • Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus
  • Knowledge of VPN technologies and remote access tools
  • Excellent problem-solving skills and strong communication skills

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