ZipRecruiter

Log In

1

Director Cx Design Jobs (NOW HIRING)

HLK

Director, CX Strategy

Saint Louis, MO · On-site

Role Summary The Director of CX Strategy serves as the senior CX lead across assigned clients and ... Define CX frameworks, processes, and standards that guide experience design, planning, and ...

HLK

Director, CX Strategy

Saint Louis, MO · On-site

Role Summary The Director of CX Strategy serves as the senior CX lead across assigned clients and ... Define CX frameworks, processes, and standards that guide experience design, planning, and ...

Pfizer

Director, CX Research

Tampa, FL · On-site

... a Director, CX Research to own the evidence behind Pfizer's AI experience, and to build and lead ... This is a hands-on leadership role: you will personally design, execute, and analyze research and ...

Pfizer

Director, CX Research

Lake Forest, IL · On-site

... a Director, CX Research to own the evidence behind Pfizer's AI experience, and to build and lead ... This is a hands-on leadership role: you will personally design, execute, and analyze research and ...

Pfizer

Director, CX Research

Collegeville, PA · On-site

... a Director, CX Research to own the evidence behind Pfizer's AI experience, and to build and lead ... This is a hands-on leadership role: you will personally design, execute, and analyze research and ...

Pfizer

Director, CX Research

Bothell, WA · On-site

... a Director, CX Research to own the evidence behind Pfizer's AI experience, and to build and lead ... This is a hands-on leadership role: you will personally design, execute, and analyze research and ...

Pfizer

Director, CX Research

New York, NY · On-site

... a Director, CX Research to own the evidence behind Pfizer's AI experience, and to build and lead ... This is a hands-on leadership role: you will personally design, execute, and analyze research and ...

Pfizer

Director, CX Research

Groton, CT · On-site

... a Director, CX Research to own the evidence behind Pfizer's AI experience, and to build and lead ... This is a hands-on leadership role: you will personally design, execute, and analyze research and ...

Meta

Art Director, CX

Los Angeles, CA · On-site

$98K/yr

Art Director, CX Responsibilities ... Art directors direct, design and conceptualize brand expressions across a variety of mediums ...

Meta

Art Director, CX

Menlo Park, CA · On-site

$98K/yr

Art Director, CX Responsibilities ... Art directors direct, design and conceptualize brand expressions across a variety of mediums ...

Meta

Art Director, CX

New York, NY

$98K/yr

Art Director, CX Responsibilities ... Art directors direct, design and conceptualize brand expressions across a variety of mediums ...

Unum UK

AVP CX Experience Design

Chattanooga, TN · On-site

This role is CX Design leader of a team responsible for translating CX strategy via human-centered design into scalable programs, driving execution through agile delivery, change management, and ...

Unum UK

AVP CX Experience Design

Atlanta, GA · On-site

This role is CX Design leader of a team responsible for translating CX strategy via human-centered design into scalable programs, driving execution through agile delivery, change management, and ...

HealthEquity

Director, CX Data and Service Analytics

$137K - $182K/yr

Overview How You Can Make a Difference The Director, CX Analytics & Reporting is the analytics ... Partner with Data Engineering and Technology teams to design, sponsor, and mature semantic models ...

ServiceNow

Senior Director, CX Strategy

Santa Clara, CA · On-site +1

The CX investment agenda. Convert diagnosis into a ranked set of fixes with named owners outside ... Direct ownership of an NPS or VoC program at enterprise scale, including survey design and the ...

next page

Showing results 1-20

All JobsArts And Entertainment JobsArts JobsDirector Of Creative Services JobsDirector Cx Design Jobs

Director Cx Design information

See salary details

$81K

$111.1K

$155.5K

How much do director cx design jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director cx design in the United States is $111,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Director Cx Design jobs?

For Director Cx Design jobs, the most frequently searched job titles are:

Infographic showing various Director Cx Design job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $111,131 per year, or $53.4 per hour.

Director, CX Strategy

Saint Louis, MO • On-site

HLK
Marketing • 51 - 200 employees
Learn more about HLKexternal

Other

Re-posted 8 days ago

Job description

Role Summary
The Director of CX Strategy serves as the senior CX lead across assigned clients and is responsible for setting the customer experience vision, strategy, and standards across paid, owned, and earned channels. This role leads CX strategy on client teams while also owning CX processes, people management, and functional leadership to ensure integrated, measurable, and outcome-driven marketing execution.
Key Responsibilities
CX Strategy & Functional Leadership

  • Lead the development of holistic CX strategies across paid, owned, and earned channels, aligned to client business objectives.
  • Define CX frameworks, processes, and standards that guide experience design, planning, and execution across the CX function.
  • Establish the strategic role of paid, earned, and owned channels within the customer journey and overall marketing approach.
Client Impact & CX Leadership
  • Serve as the primary CX strategic lead and partner for assigned clients.
  • Translate business objectives into CX activation plans (atlas), journey frameworks, and integrated channel strategies.
  • Define campaign success metrics, learning agendas, and measurable goals, ensuring they are trackable and aligned to business outcomes.
POE Orchestration & Briefing
  • Own briefing of paid media teams, clearly defining the role of paid media and success metrics for execution.
  • Brief earned media teams (social, PR, communications) to deliver tactical plans aligned to CX strategy.
  • Fully own owned channel strategy, including email journeys, website experience, content strategy, and lifecycle planning.
Team Leadership & Operational Excellence
  • Manage, mentor, and develop CX team members, providing clear direction, feedback, and growth pathways.
  • Ensure CX resources are effectively staffed and supported across client teams.
  • Partner with Media Planning and Operations leadership to ensure CX strategy is actionable, executable, and realized in market.
Experience
  • Minimum of 7 years of experience in strategic roles in agencies working across media, content, social and digital strategy
  • Experience leading teams and building relationships across an organization to increase opportunities for your team and the agency
  • Management experience including hiring, developing and mentoring talent to reach their potential
  • Strategy development experience across brand, social, digital and campaign ecosystem/tactical strategy
  • Strong understanding of how to pull brand strategy across every touchpoint of the customer journey
  • Experience and ability to amplify and extend creative ideas beyond traditional touchpoints

Apply