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Director Customer Support Jobs in Azle, TX (NOW HIRING)

A-Gas

Customer Support Representative

Rhome, TX · On-site

$23/hr

Customer Support Representative Who We Are A-Gas is the global expert in the supply and life-cycle ... Promptly answer, screen, and direct phone calls from customers * Review and manage customer ...

Tarrant County

CUSTOMER SUPPORT SUPERVISOR

Fort Worth, TX · On-site

$85K - $94K/yr

Provides technical expertise and support of complex critical hardware/software, networks, and ... Ability to coordinate various activities simultaneously, make decisions and work without direct ...

A-Gas

Customer Support Representative - Rhome

Rhome, TX · On-site

$23/hr

Customer Support Representative Who We Are A-Gas is the global expert in the supply and life-cycle ... Promptly answer, screen, and direct phone calls from customers * Review and manage customer ...

ACRUX LIMITED

Customer Service/Receptionist

Weatherford, TX · On-site

$12.75 - $17/hr

... support concerns through resolution. - Direct customer contact by telephone, e-mail and fax. - Addresses customer concerns in a friendly, confident, and timely manner. - Performs other duties as ...

All Points North

Client Support Associate

Keller, TX · On-site

$16 - $20/hr

The Client Support Associate involved in the day to day operations of the client milieu. The CSA ... with direct guest/client care, experience in clinical documentation systems Special Skills ...

Home Depot

Store Support

Fort Worth, TX · On-site

$14.50 - $18/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Southlake, TX · On-site

$14 - $17.75/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

White Settlement, TX · On-site

$14 - $17.50/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Lake Worth, TX

$14 - $17.50/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Fort Worth, TX · On-site

$14.50 - $18/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Arlington, TX · On-site

$13.50 - $16.75/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Fort Worth, TX · On-site

$14.50 - $18/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Roanoke, TX · On-site

$14.50 - $18/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Weatherford, TX · On-site

$12.75 - $16/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

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Showing results 1-20

All JobsCustomer Support JobsDirector Customer Support JobsDirector Customer Support Jobs in Azle, TX

Director Customer Support information

See Azle, TX salary details

$34K

$107.5K

$171.3K

How much do director customer support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for director customer support in Azle, TX is $107,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,800.00 and $128,600.00 per year, depending on experience, location, and employer.

What does a director of customer support do?

A Director of Customer Support oversees the customer support department, ensuring that customer inquiries and issues are handled efficiently and effectively. They develop and implement support strategies, manage support teams, and set service standards to enhance customer satisfaction. This role often involves analyzing support metrics, collaborating with other departments, and driving initiatives to improve the customer experience. Additionally, the Director is responsible for hiring, training, and mentoring support staff to meet organizational goals.

What are some typical challenges a director of customer support faces when leading a large support team?

As a Director of Customer Support, you’ll frequently encounter challenges such as maintaining high team morale during periods of increased customer demand, balancing strategic initiatives with day-to-day operational issues, and ensuring consistent service quality across multiple channels and locations. Effective communication and strong leadership skills are essential for navigating these challenges, as is the ability to analyze support metrics to drive process improvements. Collaborating closely with product, engineering, and sales teams is also key to addressing customer pain points and influencing company-wide customer experience strategies.

What are the key skills and qualifications needed to thrive as a director of customer support, and why are they important?

To thrive as a Director of Customer Support, you need extensive experience in customer service management, strong problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce or Zendesk, data analytics tools, and customer service certifications (such as HDI or ITIL) are highly valuable. Outstanding leadership, communication, and conflict-resolution skills set top performers apart in this role. These skills are essential for driving customer satisfaction, optimizing team performance, and aligning support operations with business objectives.

What is the difference between Director Customer Support vs Customer Service Manager?

AspectDirector Customer SupportCustomer Service Manager
ResponsibilitiesOversees entire customer support strategy, manages multiple teams, develops policiesManages daily customer service operations, supervises support staff, handles escalations
Required CredentialsBachelor's degree, experience in customer support leadership, strong communication skillsBachelor's degree, experience in customer service, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, high-level decision makingFrontline support, team supervision, direct customer interaction

The main difference is that the Director Customer Support focuses on strategic leadership and policy development across the support organization, while the Customer Service Manager handles daily operations and team management. The director role involves broader oversight and higher-level planning, whereas the manager role is more hands-on with customer interactions and team supervision.

What job categories do people searching Director Customer Support jobs in Azle, TX look for?

The top searched job categories for Director Customer Support jobs in Azle, TX are:

What cities near Azle, TX are hiring for Director Customer Support jobs?

Cities near Azle, TX with the most Director Customer Support job openings:

Director Customer Support jobs near you
Infographic showing various Director Customer Support job openings in Azle, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $107,507 per year, or $51.7 per hour.

Customer Support Representative

A-Gas Americas

Rhome, TX • On-site

$23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Customer Support Representative
Who We Are
A-Gas is the global expert in the supply and life-cycle management of specialty chemicals and gases.
A-Gas also provides refrigerants, blowing agents, fire protection agents, and carbon credit offsets. Rapid Recovery is the company's service division and the number-one provider of refrigerant recovery services for the HVAC, refrigeration, demolition, and marine industries. With industry-leading recovery, reclamation, and gas processing technologies, A-Gas leads the industry in developing cutting-edge solutions designed to protect the environment. For more information on A-Gas, go to .
Job Overview
A-Gas Americas is seeking an energetic Customer Support Representative to join our team in Rhome, TX. This role requires exceptional verbal, written, and interpersonal skills to maintain positive and supportive customer partnerships.
Key Responsibilities
  • Provide professional customer support and prompt account management
  • Assist truck drivers to ensure smooth rapid delivery of products and services to customers
  • Promptly answer, screen, and direct phone calls from customers
  • Review and manage customer accounts to ensure 100% accuracy in order entry.
  • Job Entry: Facilitate prompt, precise entry and tracking of gas acquisition jobs.
  • Partner with operations, logistics, and plant teams to ensure jobs are completed on time
  • Filter data based on material pricing structures and specific contract fee requirements
  • Apply exact pricing models aligned with the most current customer master agreements.
  • Update purchase orders, material metrics and cost structures in web-based systems
  • Prepare final job reports and partner with finance dept. to clear jobs for receipts and payments
Qualifications & Skills
  • High School Diploma or equivalent required; Associate or Bachelor's degree preferred.
  • Minimum 2 years of experience in customer service and account management.
  • Prior experience with Accounts Payable (AP) or Accounts Receivable (AR) preferred
  • Proficient in Microsoft Office, SAP, Salesforce, and cloud-based applications.
  • Ability to organize, prioritize, and multitask in a fast-paced environment
  • Maintain confidentiality regarding customer accounts and pricing data.

Why A-Gas?
Pay range $23 and up, based on experience. Other benefits include company profit-sharing, medical, dental, vision, paid holidays, paid time off (PTO), 401(k), disability, life insurance, training initiatives, professional certifications, and a tuition reimbursement.
This role is required to be on site in Rhome, TX to support the Operations team. Work from home flexibility may only be granted after a probationary period and training has completly concluded.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or veteran status.

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