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Director Ctms Operations Jobs (NOW HIRING)

M3USA

Clinical Operations Lead

Raleigh, NC · On-site +1

... Director, in optimizing site performance, supporting operational excellence, and ensuring ... Experience with Salesforce, RealTime CTMS, eSource and eDocs or other CTMS and eRegulatory platform ...

Wake Research

REMOTE - Clinical Operations Lead

... Director, in optimizing site performance, supporting operational excellence, and ensuring ... Experience with Salesforce, RealTime CTMS, eSource and eDocs or other CTMS and eRegulatory platform ...

Sitero LLC

Director, Business Development

Miami, FL · Remote

Director, Business Development Location: United States Function: Commercial Sales Sitero is a ... CTMS, eConsent, or integrated clinical data platforms and understands the regulatory, operational ...

Sitero LLC

Director, Business Development

Miami, FL · On-site

Director, Business Development Location: United States Function: Commercial Sales Sitero is a ... CTMS, eConsent, or integrated clinical data platforms - and understands the regulatory, operational ...

Sitero LLC

Director, Business Development

Miami, FL

Director, Business Development Location: United States Function: Commercial Sales Sitero is a ... CTMS, eConsent, or integrated clinical data platforms - and understands the regulatory, operational ...

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Director Ctms Operations information

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$34K

$107.7K

$179.5K

How much do director ctms operations jobs pay per year?

As of Jun 15, 2026, the average yearly pay for director ctms operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are Director CTMS Operations?

A Director of CTMS Operations is a senior leader responsible for overseeing the management, implementation, and optimization of Clinical Trial Management Systems (CTMS) within a healthcare or pharmaceutical organization. This role involves developing strategies for CTMS deployment, ensuring data integrity and compliance with regulatory standards, and managing cross-functional teams to support clinical research operations. The Director collaborates with IT, clinical, and regulatory teams to streamline workflows and improve the efficiency of clinical trial processes. They also play a key role in training staff and ensuring that the CTMS supports organizational goals and industry best practices.

What are some common challenges faced by a Director of CTMS Operations, and how can they be addressed?

Directors of CTMS (Clinical Trial Management System) Operations often encounter challenges such as integrating new technologies with legacy systems, ensuring data integrity, and managing cross-functional teams across global locations. Addressing these challenges requires strong project management skills, clear communication, and a proactive approach to change management. Building collaborative relationships with IT, clinical, and regulatory teams is essential for successful system implementations and ongoing process improvements.

What are the key skills and qualifications needed to thrive as a Director CTMS Operations, and why are they important?

To thrive as a Director CTMS Operations, you need in-depth knowledge of clinical trial management systems, strong project management abilities, and typically a degree in life sciences or related fields. Expertise with CTMS platforms (such as Medidata, Oracle, or Veeva), regulatory compliance tools, and possibly certifications in clinical research are highly valuable. Leadership, strategic thinking, and excellent interpersonal skills help drive cross-functional collaboration and manage complex projects. These competencies are essential for ensuring efficient clinical trial execution, regulatory adherence, and successful team leadership in a dynamic environment.

What is the difference between Director Ctms Operations vs Clinical Trial Manager?

AspectDirector Ctms OperationsClinical Trial Manager
CredentialsTypically requires advanced degrees (e.g., Master’s, PhD) and extensive experience in clinical operationsUsually requires a bachelor’s or master’s degree in life sciences or related field, with relevant clinical trial experience
Work EnvironmentOversees multiple projects and teams, strategic planning, and high-level decision-making in clinical operationsManages individual clinical trials, coordinates activities, and ensures trial compliance and progress
Industry UsageCommonly used in pharmaceutical and biotech companies for senior operational leadershipUsed across clinical research organizations and sponsors for trial management

The main difference is that the Director Ctms Operations holds a senior leadership role overseeing multiple trials and teams, focusing on strategic and operational oversight. In contrast, the Clinical Trial Manager manages specific trials, focusing on day-to-day trial execution and compliance.

Clinical Operations Lead

Clinical Operations Lead

M3USA

Raleigh, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Company Description
M3 Wake Research, an M3USA Company, is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical, biotechnology, medical device, pharmaceutical and clinical research organizations (CROs). With close to 30 owned and managed research sites across the country, M3 Wake Research is one of the largest independent, multi-site clinical research companies in the US. M3 Wake Research continues to grow through acquisitions and uncompromising commitment to careful planning and execution in accordance with regulatory compliance.
Conducting studies since 1984, M3 Wake Research owns a proprietary patient database of potential clinical trial participants across the US. As of today, our board-certified physicians have completed more than 7,000+ successful clinical trials, while consistently exceeding sponsor expectations for integrity, timeliness, subject enrollment, human protection, and expeditious delivery of accurate evaluable data.
Due to our continued growth, we are hiring for a Clinical Operations Lead at Wake Research, an M3 company. This is a remote position with up to 50% domestic-travel.
Job Description
The Clinical Operations Lead is responsible for driving the successful execution of clinical trials across multiple sites and priority programs. This role ensures studies meet enrollment targets, quality standards, and sponsor/CRO expectations throughout the study lifecycle.
The Clinical Operations Lead serves as a central point of coordination between sites, sponsors, CROs, and internal teams, proactively identifying risks, removing barriers, and maintaining alignment across stakeholders.
This individual plays a hands-on leadership role, in collaboration with the Site and Regional Director, in optimizing site performance, supporting operational excellence, and ensuring consistent, high-quality study execution across the network.
This role requires up to 50% travel.
What You'll Do:
  • Serve as the primary operational lead for assigned studies, with accountability for enrollment performance, study quality, and overall execution across multiple sites
  • Partner with sponsors and CROs as a key point of contact, ensuring clear communication, alignment on expectations, and proactive management of study needs and concerns
  • Work directly with site teams to monitor enrollment progress, identify barriers to recruitment, and implement targeted action plans to improve performance
  • Proactively identify operational risks, including enrollment challenges and protocol-related issues; develop and execute mitigation strategies to keep studies on track
  • Drive accountability across sites by tracking and managing key performance indications (KPIs), including enrollment, screen failure rates, data quality, and timelines
  • Lead and facilitate study-related meetings with internal teams, sites, and sponsors/CROs, including kick-off meetings, enrollment reviews, and ongoing operational calls
  • Ensure timely and effective communication across all stakeholders, providing clear updates on study status, risks, and performance
  • Support study start-up, amendments, and ongoing trial execution by coordinating across functional teams to ensure efficient and compliant processes
  • Maintain accurate and up-to-date tracking of study timelines, milestones, and performance metrics within internal and external systems
  • Collaborate with Clinical Operations leadership to identify process improvement opportunities and implement solutions to enhance efficiency, quality, and site performance
  • Provide hands-on support to sites as needed, including onsite engagement, to address operational challenges and improve execution
  • Support the rollout and adoption of new processes, tools, and technologies that enhance clinical trial delivery

Qualifications
Education and Training Required:
  • Associate degree (2-year program) or equivalent level of education required; Bachelor's Degree (4 year program) in a related field preferred

Minimum Experience:
  • 5 years or more of clinical research experience within a Clinical Research Site/Network or Contract Research Organization (CRO)
  • Experience as a Clinical Research Coordinator and/or Clinical Research Associate preferred

Knowledge, Skill, Ability:
  • Understanding of clinical research process and pharmaceutical development lifecycle
  • Experience with Salesforce, RealTime CTMS, eSource and eDocs or other CTMS and eRegulatory platform preferred
  • Excellent oral and communication skills
  • Mastery skills in Microsoft Word, Excel, and/or other data management tools
  • Understanding of clinical and site logistics, as well as study start-up and site activation
  • Strong understanding of multi-site clinical trial operations, including enrollment strategies and site performance management
  • Excellent written and verbal communication skills, with the ability to engage effectively with sites, sponsors, and CROs
  • Proven ability to manage multiple priorities and drive results in a fast-paced environment
  • Strong problem-solving skills with a proactive, solution-oriented mindset
  • High attention to detail with a focus on quality and compliance
  • Ability to influence and lead cross-functional and multi-disciplinary teams without direct authority
  • Strong organizational and time management skills
  • Demonstrated ability to identify inefficiencies and implement process improvements
  • Supports team growth and hiring efforts as needed

Additional Information
About M3:
M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.
Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.
Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.
Benefits:
A career opportunity with M3 Wake Research offers competitive wages, and benefits such as:
  • 401(k), 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

*M3 reserves the right to change this job description to meet the business needs of the organization
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About M3 USA

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Washington, DC, US

Year founded

2014

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