Director Credit Card Risk Management Jobs (NOW HIRING)

As Marqeta's Credit Risk Manager you will lead credit underwriting and account management for our SMB and commercial card programs, helping us launch and scale credit offerings for small, mid-market, and commercial businesses. You will drive innovation to establish best in class credit strategies in partnership with internal stakeholders and external bank partners and customers. You will create something unique in the embedded credit space: a marketplace that enables fintech apps, wallets, and merchants to offer credit products at scale.
Embedded within finance, this role will support Marqeta's evolving managed credit card programs by owning manual underwriting, account management, spend controls, line management, and portfolio monitoring for SMB and commercial customers, in partnership with cross functional execution teams across product, engineering, sales, operations and other functional areas.
We work Flexible First. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review here.
This position is for an existing vacancy.
The Impact You'll Have
Credit Strategy & Policy

• Own end-to-end manual underwriting for new SMB and commercial card customers, using both bureau data and cash flow analysis to make credit decisions
• Build, review, and refine SMB and commercial credit card risk origination strategies, including line assignment, spend controls, and account management policies
• Proactively adjust credit card policies based on portfolio performance and risk trends
• Establish strategies that directly drive KPIs: approval rates, new accounts, loss rates, profit margin, and more

Modeling & Data

• Partner with data scientists to build best-in-class commercial credit risk and cash flow models
• Work with product to develop modern credit stacks and data strategies leveraging bureau, bank, and cash flow datasets, including financial statements, accounts payable, liquidity information, etc.

Account Management & Portfolio Monitoring

• Manage credit lines, spend controls, and exposure across the SMB and commercial portfolio, taking proactive risk-based action on accounts as performance evolves
• Build the tracking and early warning framework for the portfolio, including utilization, payment behavior, and concentration risk

Governance & Reporting

• Draft underwriting and risk documentation
• Support bank partners on model validation and governance
• Report KPIs and risk performance to senior management regularly

Advisory & Cross-Functional Leadership

• Serve as a risk consultant to bank partners and customers - recommending improvements to credit strategies
• Collaborate across Banking, Product, Finance, and Capital Markets as an internal strategic resource and external-facing advisor

Who you are
Experience & Background

• 5+ years building credit card risk and pricing programs, ideally at a fintech, with hands-on manual underwriting experience on SMB and/or commercial credit card products
• Proven ownership across the SMB and commercial credit card lifecycle:
  
  • Manual underwriting using both bureau data and cash flow analysis, including financial statement analysis
  • Credit policy and risk strategy development, monitoring, and adjustment
  • Line assignment, spend controls, and account management strategy
  • Risk assessments for prospective customers
  • Acquisition strategy across card programs
• Bachelor's degree in Finance, Business, Accounting, Economics, Statistics, Math, or a related field

Technical Skills

• Expert in Excel and SQL modeling
• Strong financial statement, accounts payable and liquidity analysis skills for SMB and commercial entities
• Comfortable using data to build alignment across stakeholders with competing priorities

Collaboration & Communication

• Experience working cross-functionally with product, engineering, finance, compliance, bank partners, and capital providers
• Exceptional communicator - able to translate complex credit concepts for executive, partner, and cross-functional audiences (written and verbal)

Mindset & Adaptability

• Comfortable in a build environment - moves fluidly between strategy and execution without a large supporting team
• Thrives in fast-paced, dynamic settings with shifting priorities
• Demonstrated ability to adapt credit strategies in response to portfolio performance changes or macroeconomic conditions

Your Manager
Neha Nanda, Senior Director, Credit Risk
Our (typical) process:

1. Application Submission
2. Recruiter video call
3. Hiring manager video call
4. Virtual "Onsite" consisting of 4-5, 45 min calls
5. Offer!

Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $123,000 - $153,800
• Premium: $133,100 - $166,400
• Premium Plus: $144,700 - $180,900

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off - take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual "development dollars" to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive

About Marqeta
Marqeta is on a mission to change the way money moves. We're one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don't need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta's Values
- Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
- Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
- Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
- Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
- Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Marqeta cares about your privacy. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
To keep our interview process fair and consistent, we ask that all candidates join video interviews with their camera on.
Notice on Use of AI in Recruitment
We may use artificial intelligence (AI) tools in our recruitment processing consistent with the requirements of applicable laws. For more information, review our AI notice here.