Director Creative Operations Jobs in Massachusetts

Job Title: Senior Creative Operations Manager
Role Overview
We are seeking a Senior Creative Operations Manager to serve as the orchestrator of our creative and marketing initiatives. You will be the primary point of accountability for managing the end-to-end lifecycle of complex, cross-channel projects-ensuring that our digital, social, print, and motion graphic assets are delivered on time, on brand, and in alignment with business objectives.
This is a senior-level role for a "process expert" who excels at navigating the creative process. You will bridge the gap between stakeholder vision and production execution, removing barriers, negotiating priorities, and maintaining project clarity in high-pressure environments. If you are a self-starter who thrives on organization and has a passion for streamlining complex workflows, this is an excellent opportunity to own the "big picture" of creative delivery.
Key Responsibilities
Creative Project Oversight
• End-to-End Management: Oversee the full project lifecycle, from initial brief and milestone definition to creative development, approval rounds, and final delivery.
• Integrated Workload Management: Successfully juggle a high volume of concurrent projects across various channels, including digital, social, e-commerce, print, and video.
• Creative Alignment: Ensure all creative outputs remain aligned with the strategic vision. Review and QA content throughout the process to guarantee quality, consistency, and adherence to project specifications.
Leadership & Facilitation
• Stakeholder Coordination: Lead team meetings with cross-functional partners and management. Facilitate workflow, capture feedback, and hold teams accountable for action items.
• Priority Management: Proactively identify bottlenecks or scope creep. Use independent judgment to navigate challenges, remove obstacles, and provide actionable recommendations to senior management for problem resolution.
• Process Advocacy: Act as a diplomat for the creative process. Negotiate timelines and project needs across departments to ensure the team can deliver results despite tight time constraints.
Qualifications & Requirements
Minimum Qualifications
• Experience Baseline: Minimum of five (5) years of experience in creative project management, traffic management, or agency-side production.
• Channel Mastery: Proven ability to manage integrated workflows across print, social media, web, and video/motion production.
• Systems Proficiency: Experience with modern project management/workflow software (e.g., Workfront, Asana, Monday.com, or similar).
• Communication: Exceptional diplomacy and interpersonal skills-the ability to influence and lead without always having direct authority.
Preferred Attributes
• Strong track record of working in a corporate advertising or high-output creative agency environment.
• Deep understanding of "Creative Ops"-the ability to balance the creative process with business timelines.
• A "resourceful" mindset: You don't just identify barriers; you build the roadmap to overcome them.
Equal Opportunity Employer / Disabled / Protected Veterans
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For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Nichols
Branch Phone:
(909) 244-1777
Location:
Ontario, CA