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Director Comcast Call Center Jobs in Reston, VA (NOW HIRING)

Addison Group

Medical Call Center Specialist

Bethesda, MD · Remote

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Direct calls appropriately and escalate when necessary * Collaborate with clinical teams to support ... call center or healthcare customer service setting * Strong phone skills with the ability to ...

Ivyhill Technologies LLC

Call Center Agents (Bethesda,MD)

Bethesda, MD · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Call Center Agents will be responsible for coordinating healthcare appointments for primary care ... Direct all questions regarding beneficiary eligibility to the Chief, PAD at the MTF. * Provide ...

Ivyhill Technologies

Call Center Agents (Bethesda,MD)

Bethesda, MD · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Call Center Agents will be responsible for coordinating healthcare appointments for primary care ... Direct all questions regarding beneficiary eligibility to the Chief, PAD at the MTF. * Provide ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is ... directing the consumers/patients to the next level of care. This is a Hybrid role requiring you to ...

Ivyhill Technologies LLC

Call Center Agents (Bethesda,MD)

Bethesda, MD · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Call Center Agents will be responsible for coordinating healthcare appointments for primary care ... Direct all questions regarding beneficiary eligibility to the Chief, PAD at the MTF. * Provide ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is ... directing the consumers/patients to the next level of care. This is a Hybrid role requiring you to ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is ... directing the consumers/patients to the next level of care. This is a Hybrid role requiring you to ...

Transdev

OCC (Call Center) Director

New Carrollton, MD

$140K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a highly motivated and experienced OCC Director to join our leadership team and take charge of our critical WMATA Operations Control Center (OCC) . In this vital role, you will be ...

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Showing results 21-40

All JobsComcast Call Center JobsDirector Comcast Call Center JobsDirector Comcast Call Center Jobs in Reston, VA

Director Comcast Call Center information

See Reston, VA salary details

$45.8K

$107.2K

$166.5K

How much do director comcast call center jobs pay per year?

As of Aug 12, 2026, the average yearly pay for director comcast call center in Reston, VA is $107,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $124,800.00 per year, depending on experience, location, and employer.

What is the difference between Director Comcast Call Center vs Call Center Supervisor?

AspectDirector Comcast Call CenterCall Center Supervisor
ResponsibilitiesOversees multiple call center operations, develops strategies, manages large teams, and ensures customer satisfactionManages daily team activities, monitors performance, and handles escalations at the team level
Required CredentialsBachelor's degree, leadership experience, industry knowledgeHigh school diploma or equivalent, experience in call center operations
Work EnvironmentCorporate office or remote, strategic planning focusCall center floor, direct team supervision
Industry UsageCommonly used in large telecommunications companies like ComcastWidely used across call centers in various industries

The main difference between a Director Comcast Call Center and a Call Center Supervisor lies in scope and responsibilities. The director focuses on strategic oversight and managing multiple teams, while the supervisor handles daily team operations. Both roles require customer service experience, but the director's role is more senior and strategic.

What are the most commonly searched types of Comcast Call Center jobs in Reston, VA? The most popular types of Comcast Call Center jobs in Reston, VA are:
What cities near Reston, VA are hiring for Director Comcast Call Center jobs? Cities near Reston, VA with the most Director Comcast Call Center job openings:
Director Comcast Call Center jobs near you

Medical Call Center Specialist

Addison Group

Bethesda, MD • Remote

$18 - $20/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Job description

Job Title: Call Center Specialist (Medical Call Center)

Location (city, state): Bethesda, MD

  • Onsite for training (no more than 1 week)
  • Fully remote aside from any onsite all-hands meetings
  • Must reside within the DMV area for onsite meetings as needed

Industry: Healthcare / Medical Services

Pay: $18 – $20 / hour (offer based on years of recent applicable experience)

Benefits: The position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a healthcare organization that is expanding support for a new initiative. This team is focused on delivering high-quality patient access services and ensuring a seamless scheduling experience.

Job Description:

We are seeking a patient-focused Call Center Specialist to support a fast-paced medical environment. This role involves handling inbound calls, assisting patients with scheduling needs, and ensuring accurate documentation within healthcare systems.

Key Responsibilities:

  • Manage a high volume of inbound patient calls (approx. 60–70 per day)
  • Book, adjust, and cancel appointments based on provider schedules
  • Collect and confirm patient demographics, insurance details, and required information
  • Enter and maintain accurate records within EMR/EHR systems
  • Direct calls appropriately and escalate when necessary
  • Collaborate with clinical teams to support coordination of care
  • Respond to voicemails and follow up within established timelines
  • Deliver clear, professional, and empathetic communication with patients
  • Maintain strict confidentiality and adhere to healthcare privacy standards

Qualifications:

  • 2+ years of recent experience in a medical call center or healthcare customer service setting
  • Strong phone skills with the ability to communicate clearly and professionally
  • Experience scheduling patients and verifying insurance coverage
  • Familiarity with EMR / EHR systems (ModMed, Epic, or similar preferred)
  • Highly organized with strong attention to detail
  • Ability to work independently in a remote environment after training
  • Dependable and comfortable managing a fast-paced workload

Additional Details:

  • Contract role (open-ended)
  • Virtual interview process
  • Anticipated start within one week of offer
  • Onsite training in Bethesda, MD for approximately one month, then remote
  • Occasional onsite presence may be required for meetings or trainings

Perks:

  • Opportunity to transition to a primarily remote schedule after training
  • Fast hiring process and quick start timeline
  • Supportive team environment within a growing healthcare initiative

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.