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Director Client Services Operations Jobs in Texas

Vericast

Director Client Growth

San Antonio, TX · On-site +1

The Director of Client Growth will own a portfolio of approximately 15-20 mid-market financial ... Experience selling marketing solutions, digital marketing services, media solutions, marketing ...

Vericast

Director Client Growth

San Antonio, TX · On-site

The Director of Client Growth will own a portfolio of approximately 15-20 mid-market financial ... Experience selling marketing solutions, digital marketing services, media solutions, marketing ...

Emerge Living

Director of Client Services

Houston, TX · On-site

$125K - $140K/yr

Demonstrated success selling property management or consulting services to institutional, middle ... Work closely with internal teams to ensure smooth client onboarding and transition into Operations.

Imprimis Group

Client Operations Director

Dallas, TX · On-site

$135K - $160K/yr

Director, Client Operations - Digital & Program Delivery Dallas, TX | Hybrid | Direct Hire $135,000-$160,000 Base + Discretionary Bonus We are seeking an experienced Director of Client Operations to ...

CourtAvenue

Director, Client Ops

Dallas, TX · On-site

$135K - $160K/yr

... service (or product) by leveraging a fluid, seamless, and thoroughly transparent engagement. The Director, Client Operations owns delivery for complex, large-scale client engagements, applying ...

CourtAvenue

Director, Client Ops

Dallas, TX · On-site

$135K - $160K/yr

... service (or product) by leveraging a fluid, seamless, and thoroughly transparent engagement. The Director, Client Operations owns delivery for complex, large-scale client engagements, applying ...

Selerix

Directors lead a function or multiple teams, are accountable for operational outcomes and cross ... This role also plays a central part in embedding Diversified Services offerings - Engage adoption ...

Sodexo

Senior Director, Client Success

Houston, TX · On-site +1

$156K - $242K/yr

Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... operations, customer success, account leadership, or client service roles. What we offer ...

New

Sodexo

Senior Director, Client Success

Irving, TX · On-site +1

$156K - $242K/yr

Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... operations, customer success, account leadership, or client service roles. What we offer ...

New

Sodexo

Senior Director, Client Success

Irving, TX · On-site

$156K - $242K/yr

Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... operations, customer success, account leadership, or client service roles. What we offer ...

New

Sodexo

Senior Director, Client Success

Austin, TX · On-site +1

$156K - $242K/yr

Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... operations, customer success, account leadership, or client service roles. What we offer ...

New

Sodexo

Senior Director, Client Success

Irving, TX · Remote

$156K - $242K/yr

Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... operations, customer success, account leadership, or client service roles. What we offer ...

New

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All JobsClient Services Operations JobsDirector Client Services Operations JobsDirector Client Services Operations Jobs in Texas

Director Client Services Operations information

What does a director of client services operations do?

A Director of Client Services Operations oversees the delivery and quality of services provided to clients, ensuring that operations run efficiently and meet client expectations. They manage teams, streamline processes, and implement strategies to enhance client satisfaction and retention. This role often involves collaborating with other departments, analyzing performance metrics, and addressing any issues that arise in service delivery. Ultimately, they are responsible for maintaining strong client relationships and supporting business growth through operational excellence.

What are the key skills and qualifications needed to thrive as a director of client services operations?

To thrive as a Director of Client Services Operations, you need expertise in client relationship management, operational strategy, and business process optimization, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required, along with relevant certifications such as PMP or Six Sigma. Exceptional leadership, problem-solving, and communication skills help you motivate teams and build lasting client partnerships. These skills and qualities are crucial for ensuring high-quality service delivery, operational efficiency, and sustained client satisfaction.

What are the primary challenges faced by a director of client services operations when managing cross-functional teams?

A Director of Client Services Operations often navigates the complexities of coordinating across multiple departments, such as sales, support, and product development. Balancing competing priorities, aligning diverse teams with client objectives, and ensuring seamless communication can be challenging. Success in this role typically requires proactive problem-solving, strong leadership, and the ability to foster collaboration among team members with varied expertise. Additionally, adapting processes to meet evolving client needs and industry standards is crucial for maintaining high service quality.

What are the most commonly searched types of Client Services Operations jobs in Texas?

The most popular types of Client Services Operations jobs in Texas are:

What cities in Texas are hiring for Director Client Services Operations jobs?

Cities in Texas with the most Director Client Services Operations job openings:

Director, Client Development

Houston, TX • On-site

Resources Connection, Inc.
Business Management Consulting • 1 - 5K employees
Learn more about Resources Connection, Inc.external

$121K - $152K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Share this Job Posting:
Corporate Services
Hybrid up to 2 Days Onsite
Full time
Houston Texas United States
Corporate Services
On Demand Talent
About This Role
We are seeking a Director, Client Development, who will play a key role in growing the Houston market through new business development, the management and expansion of existing client relationships/accounts and overseeing Consultant engagements. In alignment with our entrepreneurial culture, the Director, Client Development will have the opportunity to build and manage a client portfolio while collaborating with teammates to achieve key business objectives.
Base Pay Range: $121,600 - $152,000
Other Compensation: Incentive Compensation
What You Will Work On
  • Accountable for the sales activity and results within a defined business portfolio, achieving established KPIs and performance metrics
  • Develops and executes innovative account plans to achieve sales goals for the portfolio
  • Takes ownership and drives key strategic pursuits while leveraging RGP resources, including Project & Consulting Services, Field Enablement, and Business Development, when necessary
  • Serves as the client's expert on RGP's business model, risk management, client-specific value proposition, and business impacts
  • Cultivates and maintains effective relationships with key client members to drive account penetration and sales growth
  • Provides guidance and coaching to Consultants and account team members on lead generation, opportunity identification, and leveraging available RGP resources to enhance account penetration
  • Promotes cross-functional collaboration to deliver RGP's expert services and solutions to clients and improve overall offerings to the marketplace
  • Executes and supports account planning and forecasting activities in alignment with enterprise and regional objectives
  • Contributes to the integration of enterprise and cross-functional initiatives across the account portfolio, including account planning, forecasting, budgeting, and best practices
  • Participates in RGP's continuous improvement efforts by engaging in account-related case studies, developing collateral and thought leadership, and identifying client and market trends relevant to future RGP opportunities and solutions
  • Identifies, monitors and manages delivery performance, project risk and new opportunities within assigned accounts in partnership with Talent Management and/or Delivery Management leads

What You Will Bring
  • Bachelor's Degree from a four-year accredited institution preferred
  • A minimum of 8+ years of extensive business development experience, selling professional services to global Fortune 500 clients
  • Demonstrated remarkable track record of revenue generation and account management, showcasing proficiency in stakeholder influence and negotiation
  • Direct experience selling professional services within large accounts
  • Demostrated competencies in driving results, problem solving, customer focus, and communication
  • Proven success in cultivating enduring business relationships through effective networking
  • Collaborative team player, highly adaptable with the ability to adeptly resolve complex problems
  • Exceptional verbal and written communication skills, coupled with profound business acumen

What You Can Expect
  • An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
  • Compensation commensurate with your qualifications, experience, and other factors, including geographic location, market and operational factors.
  • Total Rewards based on eligibility include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off, Paid Holidays and Paid Sick Time (in geographies where legally required).

What We Do
At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration.
Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It's time to rethink how work gets done. Dare to Work Differently® with RGP.
RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.
Resources Global Professionals logo

About Resources Global Professionals

Sourced by ZipRecruiter

Resources Global Professionals (RGP) is a multinational professional services firm, headquartered in Irvine, California, United States. Founded in 1996, the firm operates in various industries including finance, technology, healthcare, and retail among others. RGP is recognized for its unique approach to consulting, where they help clients transform their businesses through a combination of human talent, industry knowledge, and experience in problem-solving. The company's mission is "to help clients change their businesses from the inside out."

Industry

Business management consulting

Company size

1,001 - 5,000 Employees

Headquarters location

Irvine, CA, US

Year founded

1996

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