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Director Client Services Operations Jobs in Georgetown, TX

Evision

Finance Director - Client Services

Austin, TX · On-site

Company Description XOR is a proven AI solution created by talent acquisition experts that is currently processing hundreds of thousands of candidates' applications monthly. Our company's top ...

Evision

Finance Director - Client Services

Austin, TX · On-site

Company Description XOR is a proven AI solution created by talent acquisition experts that is currently processing hundreds of thousands of candidates' applications monthly. Our company's top ...

Sodexo

Senior Director, Client Success

Austin, TX · On-site +1

$156K - $242K/yr

Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... operations, customer success, account leadership, or client service roles. What we offer ...

New

Digital Remedy

Client Services Manager

Austin, TX

CLIENT SERVICES MANAGER WHO WE ARE: We're a fast-moving, collaborative team that keeps creative ... Deliver an exceptional client experience by combining operational excellence with creative ...

Sodexo

Senior Director, Client Success

Austin, TX · On-site +1

$156K - $202K/yr

Oversees area of responsibility, directing the responsibilities of employees. Holds management ... operations, customer success, account leadership, or client service roles. What we offer ...

New

Visa

Sr. Director; Client Engineering

Austin, TX

... focus on operational excellence to ensure our platforms and services are resilient and robust ... The Senior Director, Client Engineering, is a visionary leader responsible for the end-to-end ...

New

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All JobsClient Services Operations JobsDirector Client Services Operations JobsDirector Client Services Operations Jobs in Georgetown, TX

Director Client Services Operations information

See Georgetown, TX salary details

$31.6K

$100K

$166.8K

How much do director client services operations jobs pay per year?

As of Sep 11, 2026, the average yearly pay for director client services operations in Georgetown, TX is $100,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $125,900.00 per year, depending on experience, location, and employer.

What does a director of client services operations do?

A Director of Client Services Operations oversees the delivery and quality of services provided to clients, ensuring that operations run efficiently and meet client expectations. They manage teams, streamline processes, and implement strategies to enhance client satisfaction and retention. This role often involves collaborating with other departments, analyzing performance metrics, and addressing any issues that arise in service delivery. Ultimately, they are responsible for maintaining strong client relationships and supporting business growth through operational excellence.

What are the key skills and qualifications needed to thrive as a director of client services operations?

To thrive as a Director of Client Services Operations, you need expertise in client relationship management, operational strategy, and business process optimization, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required, along with relevant certifications such as PMP or Six Sigma. Exceptional leadership, problem-solving, and communication skills help you motivate teams and build lasting client partnerships. These skills and qualities are crucial for ensuring high-quality service delivery, operational efficiency, and sustained client satisfaction.

What are the primary challenges faced by a director of client services operations when managing cross-functional teams?

A Director of Client Services Operations often navigates the complexities of coordinating across multiple departments, such as sales, support, and product development. Balancing competing priorities, aligning diverse teams with client objectives, and ensuring seamless communication can be challenging. Success in this role typically requires proactive problem-solving, strong leadership, and the ability to foster collaboration among team members with varied expertise. Additionally, adapting processes to meet evolving client needs and industry standards is crucial for maintaining high service quality.

Account Director / Client Services & Delivery Lead

Austin, TX • Remote

Digital
51 - 200 employees
Learn more about Digitalexternal

Full-time

Re-posted 26 days ago

Job description


We're looking for an experienced Account Director / Client Services & Delivery Lead who thrives in a fast-moving agency environment.

You'll serve as the primary strategic partner to key clients while leading delivery across multiple accounts, ensuring projects are properly scoped, executed efficiently, and delivered to the highest standards. This role combines client leadership, delivery management, operational excellence, and commercial growth.

Requirements

Responsibilities
  • Own executive-level client relationships and serve as the primary strategic advisor.
  • Lead delivery across multiple retainer accounts from planning through execution.
  • Coordinate multidisciplinary teams across Digital Marketing, SEO, Paid Media, Web Development, Design, Email & CRM.
  • Manage project scope, priorities, timelines, budgets, and resource allocation.
  • Improve internal processes and operational workflows.
  • Ensure consistent quality across all client deliverables.
  • Identify account growth opportunities and contribute to client retention.
  • Partner directly with agency leadership to scale operations.
Requirements
  • At least 5–10+ years in a digital marketing, advertising, or creative agency.
  • Proven experience managing enterprise or mid-market client accounts.
  • Experience leading cross-functional digital teams.
  • Strong project and delivery management skills.
  • Excellent stakeholder management and executive communication.
  • Comfortable discussing SEO, Paid Media, Content Marketing, Web Development, Email Marketing and Analytics.
  • Experience with Asana, ClickUp, Monday.com, Jira or similar PM platforms.
  • Ability to work during US Central Time business hours.