Director Client Implementation Jobs in New York (NOW HIRING)

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Job Title

Client Implementation Specialist

What does a successful Client Implementation Specialist do?
We are seeking a skilled and proactive Client Implementation Specialist with expertise in Microsoft web applications to support the deployment, configuration, and operational readiness of an Internet-based Digital Banking application. The ideal candidate will have a strong technical foundation in the Microsoft stack, a sharp problem-solving acumen, and the ability to independently drive project deliverables in high-stakes environments.

What you'll do:

• Install, configure, and support digital banking applications

• Manage and optimize Microsoft SQL Server databases and associated tools.

• Troubleshoot and resolve complex infrastructure and application issues with minimal supervision.

• Participate in escalated or high-priority projects with short notice.

• Ensure secure system operations and proper handling of sensitive data in compliance with data privacy laws and industry standards.

• Work closely with clients to understand infrastructure requirements and deliver client-facing documentation (e.g., Infrastructure Plans, Test Plans, Whitepapers).

• Develop and maintain formal documentation, tools, and processes to improve team efficiency and consistency.

• Collaborate with development, QA, and operations teams to ensure end-to-end system reliability and performance.

Experience you'll need to have:

• 5+ years of experience supporting web applications

• External client facing experience to understand client requirements and providing updates / next steps on implementation issues.

• Strong proficiency in Microsoft SQL Server (installation, configuration, performance tuning).

• Solid understanding of web service technologies and formats, particularly XML, XSD, and SOAP.

• Proven experience managing system deployments and configurations in a secure, scalable environment.

• Strong familiarity with data privacy laws and secure system design principles.

• Exceptional documentation and communication skills.

• Ability to work independently and manage deliverables without constant oversight.

Experience that would be great to have:

• Experience in the Digital Banking or FinTech sector.

• Familiarity with scripting or automation tools (e.g., PowerShell).

• Exposure to DevOps methodologies or CI/CD pipelines.

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being

• Paid holidays and generous time away policies

• No-cost mental health support through Employee Assistance Programs

• Living Proof program to recognize your peers' extra effort with points used for rewards

• Eight Employee Resource Groups to foster a collaborative culture

• Unparalleled professional growth with training, development, and internal mobility opportunities

• Retirement planning and discounted shares with the Employee Stock Purchase Plan

• Medical, dental, vision, life, and disability insurance options available day one

• Tuition assistance and reimbursement program

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Salary Range

$67,500.00 - $120,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contactAskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements.Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.