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Director Claims Operations Jobs in Springfield, OH

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Checks in and prices merchandise as required or as directed by store manager or communicated by the ...

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Checks in and prices merchandise as required or as directed by store manager or communicated by the ...

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Checks in and prices merchandise as required or as directed by store manager or communicated by the ...

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Checks in and prices merchandise as required or as directed by store manager or communicated by the ...

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Checks in and prices merchandise as required or as directed by store manager or communicated by the ...

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Checks in and prices merchandise as required or as directed by store manager or communicated by the ...

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Checks in and prices merchandise as required or as directed by store manager or communicated by the ...

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Checks in and prices merchandise as required or as directed by store manager or communicated by the ...

Showing results 21-40

Director Claims Operations information

See Springfield, OH salary details

$30.6K

$97K

$161.7K

How much do director claims operations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for director claims operations in Springfield, OH is $96,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $122,000.00 per year, depending on experience, location, and employer.

What does a director claims operations do?

A Director of Claims Operations oversees the end-to-end claims process, ensuring efficiency, accuracy, and compliance with regulations. They develop and implement strategies to improve claims handling, manage team performance, and optimize workflow processes. Additionally, they collaborate with other departments to enhance customer service and minimize risk exposure. This role requires strong leadership, analytical skills, and knowledge of industry best practices.

What are the typical team dynamics and collaboration responsibilities for a director claims operations?

As a Director Claims Operations, you’ll lead cross-functional teams of claims managers, adjusters, and support staff, often working closely with underwriters, legal, and compliance departments. Collaboration is key, as you’ll facilitate communication between departments to streamline claims handling, resolve complex cases, and implement process improvements. Directors frequently mentor team leaders, coordinate training efforts, and contribute to strategic initiatives that impact the overall claims workflow. This role offers the opportunity to influence company-wide insurance practices and can serve as a stepping stone to higher executive leadership positions within the organization.

What are the key skills and qualifications needed to thrive in the director claims operations position, and why are they important?

Success as a Director Claims Operations requires strong leadership, in-depth knowledge of insurance claims processes, and a bachelor’s degree (often in business, insurance, or a related field), with many employers preferring advanced degrees or significant industry experience. Familiarity with claims management systems, data analysis tools, and regulatory compliance software, as well as certifications like AIC (Associate in Claims), are highly valued. Exceptional organizational, problem-solving, and interpersonal skills are critical for effectively managing teams and fostering cross-departmental collaboration. These competencies enable operational efficiency, ensure regulatory compliance, and help drive both customer satisfaction and financial performance within the organization.

What job categories do people searching Director Claims Operations jobs in Springfield, OH look for? The top searched job categories for Director Claims Operations jobs in Springfield, OH are:
Infographic showing various Director Claims Operations job openings in Springfield, OH as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $96,992 per year, or $46.6 per hour.

Retail Footwear Operations Lead

Dick's Sporting Goods

Dayton, OH • On-site

$17 - $25/hr

Full-time

PTO

Posted 29 days ago


Dick's Sporting Goods rating

6.5

Company rating: 6.5 out of 10

Based on 1,149 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers


Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

The Retail Footwear Operations Lead is responsible for directing workflow and overseeing the daily

operations in the shipping/receiving area and for general maintenance throughout the store under

the direction of the Sales Support Manager. The job duties and responsibilities of this role include the

following:

  • Ensure that all merchandise and product received at the store is processed in accordance withestablished programs and procedures and that the department area is organized andmaintained so that back stock merchandise is easily accessible. Ensure that all other FreightFlow processes are executed, including transfers, RTVs, claims, key recs, misdirected freightprocessing, etc.

  • Assist manager with department scheduling, directing workflow, daily associate assignments,and monitoring the freight flow process. Also, help communicate information to departmentassociates regarding Company initiatives, programs, promotions, etc., and train new andcurrent associates on freight flow procedures as needed.

  • Assist the store management team with general supervision in the store in accordance withCompany policies and procedures, including carrying keys to open and close the store,performing Front End and Cash Office functions.

  • Engage in behaviors that are in line with the Company's customer service and selling program,thus providing all customers with an outstanding store experience.

  • Maintaining Company loss prevention standards and controls in the Department.

  • Perform other tasks as assigned by management.

QUALIFICATIONS:

  • Prior shipping/receiving experience preferred

  • Customer-service oriented

  • Execution skills

  • Ability to work effectively in a team environment

  • Strong detail orientation

Targeted Pay Range: $17.00 - $25.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

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