... Cisco Preferred: CCNP Collaboration and/or SIP School SSCA. Direct Experience Required: Minimum of 6 years of direct work experience performing the Duties & Responsibilities of this position or a ...
... Cisco Preferred: CCNP Collaboration and/or SIP School SSCA. Direct Experience Required: Minimum of 6 years of direct work experience performing the Duties & Responsibilities of this position or a ...
... Cisco Preferred: CCNP Collaboration and/or SIP School SSCA. Direct Experience Required: Minimum of 6 years of direct work experience performing the Duties & Responsibilities of this position or a ...
... Cisco Preferred: CCNP Collaboration and/or SIP School SSCA. Direct Experience Required: Minimum of 6 years of direct work experience performing the Duties & Responsibilities of this position or a ...
At Cisco, product and architecture leaders are empowered and trusted tobe the voice of the customer ... Partner with technology providers for assessments and project collaboration. * Participate in ...
At Cisco, product and architecture leaders are empowered and trusted tobe the voice of the customer ... Partner with technology providers for assessments and project collaboration. * Participate in ...
... Collaboration, Data Center, Borderless networking, Security) and products from leading equipment ... direct hire position with a full benefit package. Roles and Responsibilities: Deployment ...
... Collaboration, Data Center, Borderless networking, Security) and products from leading equipment ... direct hire position with a full benefit package. Roles and Responsibilities: Deployment ...
... Collaboration, Data Center, Borderless networking, Security) and products from leading equipment ... TX. This is a full time direct hire position with a full benefit package. Roles and ...
... Collaboration, Data Center, Borderless networking, Security) and products from leading equipment ... TX. This is a full time direct hire position with a full benefit package. Roles and ...
At Cisco, product and architecture leaders are empowered and trusted to be the voice of the ... Partner with technology providers for assessments and project collaboration. * Participate in ...
At Cisco, product and architecture leaders are empowered and trusted to be the voice of the ... Partner with technology providers for assessments and project collaboration. * Participate in ...
... to Directors of Networking and Infrastructure with prestigious organizations nationwide We are ... Strong written and verbal communication skills with a focus on collaboration between team members ...
... to Directors of Networking and Infrastructure with prestigious organizations nationwide We are ... Strong written and verbal communication skills with a focus on collaboration between team members ...
Significant participation in Cisco's product lifecycle (PLC) process including Concept Commits (CCs ... Collaboration & Team Development * Partner with the cross functional teams like digital design, SI ...
Significant participation in Cisco's product lifecycle (PLC) process including Concept Commits (CCs ... Collaboration & Team Development * Partner with the cross functional teams like digital design, SI ...
Significant participation in Cisco's product lifecycle (PLC) process including Concept Commits (CCs ... Collaboration & Team Development * Partner with the cross functional teams like digital design, SI ...
Significant participation in Cisco's product lifecycle (PLC) process including Concept Commits (CCs ... Collaboration & Team Development * Partner with the cross functional teams like digital design, SI ...
Senior AI Researcher
San Francisco, CA · On-site
You will represent Cisco externally through top-tier publications, open-source leadership, and active collaboration with the global AI research community. In this role, you will * Define and direct ...
Senior AI Researcher
San Francisco, CA · On-site
You will represent Cisco externally through top-tier publications, open-source leadership, and active collaboration with the global AI research community. In this role, you will * Define and direct ...
Senior AI Researcher
San Francisco, CA · On-site
You will represent Cisco externally through top-tier publications, open-source leadership, and active collaboration with the global AI research community. In this role, you will * Define and direct ...
Senior AI Researcher
San Francisco, CA · On-site
You will represent Cisco externally through top-tier publications, open-source leadership, and active collaboration with the global AI research community. In this role, you will * Define and direct ...
Who We Are Workplace Resources (WPR) is the engine behind Cisco's physical and digital work environment. We create the spaces where collaboration happens, productivity flourishes, and the future of ...
Who We Are Workplace Resources (WPR) is the engine behind Cisco's physical and digital work environment. We create the spaces where collaboration happens, productivity flourishes, and the future of ...
Who We Are Workplace Resources (WPR) is the engine behind Cisco's physical and digital work environment. We create the spaces where collaboration happens, productivity flourishes, and the future of ...
Who We Are Workplace Resources (WPR) is the engine behind Cisco's physical and digital work environment. We create the spaces where collaboration happens, productivity flourishes, and the future of ...
Leader, Sales
Fulton, MD · On-site
$324K - $435K/yr
... positive collaboration, and operational excellence. This is an exciting opportunity to influence ... Orchestrate complex sales strategies by aligning Cisco's full product portfolio with customer ...
Leader, Sales
Fulton, MD · On-site
$324K - $435K/yr
... positive collaboration, and operational excellence. This is an exciting opportunity to influence ... Orchestrate complex sales strategies by aligning Cisco's full product portfolio with customer ...
Business Development Specialist Cisco
Concord, NH · On-site
$28.85 - $36.74/hr
... collaboration between operational and subject matter experts. • Serve as site-specific point of ... direct authority. • Strong communication, facilitation, and presentation skills. • High level ...
Business Development Specialist Cisco
Concord, NH · On-site
$28.85 - $36.74/hr
... collaboration between operational and subject matter experts. • Serve as site-specific point of ... direct authority. • Strong communication, facilitation, and presentation skills. • High level ...
Business Development Specialist Cisco
Concord, NH · On-site +1
$28.85 - $36.74/hr
... collaboration between operational and subject matter experts. • Serve as site-specific point of ... direct authority. • Strong communication, facilitation, and presentation skills. • High level ...
Business Development Specialist Cisco
Concord, NH · On-site +1
$28.85 - $36.74/hr
... collaboration between operational and subject matter experts. • Serve as site-specific point of ... direct authority. • Strong communication, facilitation, and presentation skills. • High level ...
Success in this role requires direct experience supporting hardware designs through development ... Facilitate hands-on collaboration between supplier engineering teams and Cisco engineers to resolve ...
Success in this role requires direct experience supporting hardware designs through development ... Facilitate hands-on collaboration between supplier engineering teams and Cisco engineers to resolve ...
Success in this role requires direct experience supporting hardware designs through development ... Facilitate hands-on collaboration between supplier engineering teams and Cisco engineers to resolve ...
Success in this role requires direct experience supporting hardware designs through development ... Facilitate hands-on collaboration between supplier engineering teams and Cisco engineers to resolve ...
Leader, Sales
Washington, DC · On-site
$324K - $435K/yr
... positive collaboration, and operational excellence. This is an exciting opportunity to influence ... Orchestrate complex sales strategies by aligning Cisco's full product portfolio with customer ...
Leader, Sales
Washington, DC · On-site
$324K - $435K/yr
... positive collaboration, and operational excellence. This is an exciting opportunity to influence ... Orchestrate complex sales strategies by aligning Cisco's full product portfolio with customer ...
Leader, Sales
$324K - $435K/yr
... positive collaboration, and operational excellence. This is an exciting opportunity to influence ... Orchestrate complex sales strategies by aligning Cisco's full product portfolio with customer ...
Leader, Sales
$324K - $435K/yr
... positive collaboration, and operational excellence. This is an exciting opportunity to influence ... Orchestrate complex sales strategies by aligning Cisco's full product portfolio with customer ...
Director Cisco Collaboration information
What is the difference between Director Cisco Collaboration vs Cisco Collaboration Engineer?
| Aspect | Director Cisco Collaboration | Cisco Collaboration Engineer |
|---|---|---|
| Certifications | CCNP Collaboration, Cisco Certified Design Expert (CCDE) | CCNP Collaboration, CCIE Collaboration |
| Work Environment | Leadership, strategic planning, cross-department collaboration | Technical implementation, troubleshooting, network configuration |
| Responsibilities | Oversees collaboration solutions, manages teams, aligns strategy with business goals | Deploys and maintains Cisco collaboration systems, supports end-users |
The main difference between a Director Cisco Collaboration and a Cisco Collaboration Engineer lies in their focus and scope. The Director is responsible for strategic planning, leadership, and overseeing collaboration projects, while the Engineer handles technical deployment and support. Both roles require Cisco collaboration certifications, but the Director's role is more managerial, whereas the Engineer's is more technical.
Full-time
Medical, Dental, Retirement, PTO
Posted 13 days ago
Job description
Company: Tampa Electric Company
Location: Midtown East Tower
State and City: Florida - Tampa
Shift: 8 Hr. X 5 Days
Hiring Manager: Glenn Reed
Recruiter: Mark Koener
TITLE: Sr Digital Collaboration Analyst
PERFORMANCE COACH: Mgr Unified Communications
COMPANY: Tampa Electric
DEPARTMENT: IT Operations
FOCUS AREAS
Cisco VoIP, Mobile Device and Carrier Management, A/V Conference Room & Event Technology
POSITION CONCEPT
The Sr Digital Collaboration Analyst is an expert in the collaboration system and responsible for planning and coordinating Collaboration related systems and sub-systems comprising the TECO Energy corporate communications network. Maintains, manages, and services VoIP, contact center, video conferencing, collaboration applications, audio visual systems, digital signage systems, conferencing systems, mobile devices and plans, and related applications, systems, and peripherals for company business partners. Provides consultation and guidance to business partners and peers. Ensures maintained and upgraded digital products and services that are reliable, secure and provide for business partner needs when collaborating with peers, customers, and other stakeholders.
PRIMARY DUTIES AND RESPONSIBILITIES
1. Provides customer service support for company business partners for systems and applications that the Collaboration department supports. Manages assigned request and incident tickets within established service levels. Performs troubleshooting for company business partners for systems and applications that the Collaboration department supports. (40%)
2. Provides technical project leadership, consulting and trains and guide peers. Collaborates with product and service vendors to maintain good business relationships, ensures quality service and response, and manages product and service opportunities for company business partners. Coordinates and oversees contractor services. Provides direction and inspects the quality of the work. (25%)
3. Designs and plans technical initiatives and projects for Collaboration systems. Maintains documentation, best practices, standards, policies, and procedures. Ensures the features, performance, availability, reliability, integrity, and security of all Collaboration systems. Viewed as an expert in Collaboration systems. (20%)
4. Implement system updates and upgrades. Maintains secure and reliable operation as well as enabling new features that benefit business partners. (15%)
RELATIONSHIPS
Key Internal: Daily contact with Information Technology personnel pertaining to collaboration projects and systems. Frequent contact with collaboration users to determine needs, requirements for service, and training.
Key External: Frequent contact with vendors and contractors concerning products and services that they provide.
QUALIFICATIONS
Education
Required: Associate degree in Business, Computer Science or computer related discipline. In lieu of the Associate Degree an additional 2 years of experience is required.
Preferred: Bachelor of Science degree in Business, Computer Science or computer related discipline.
Licenses/Certifications
Required: Possess or obtain within 6 months:
• One Associate/Intermediate level Certification and one Professional/Expert level Certification; or
• Two Professional/Expert level Certifications
As listed below or similar.
Associate/Intermediate level:
Microsoft 365 Certified: Teams Administrator Associate
Microsoft Certified: Teams Support Engineer Specialty - Certifications | Microsoft Learn
SIP Training and SSCA® Certification - SSVVP™ Voice and Video over IP training and certification (thesipschool.com)
Certification | BICSI - Installer & Technician, DCDC
Professional/Expert/Advanced level:
Microsoft 365 Certified: Teams Voice Engineer Expert
SIP Training and SSCA® Certification - SSCA® 'Elite' SIP training and SIP Certification (thesipschool.com)
Certification | BICSI - RTPM, RCDD
CCNP Collaboration - Training & Certifications - Cisco
CCIE Collaboration Certification and Training - Training & Certifications - Cisco
Preferred: CCNP Collaboration and/or SIP School SSCA.
Direct Experience
Required: Minimum of 6 years of direct work experience performing the Duties & Responsibilities of this position or a similar related technology support position.
Preferred: Minimum of 8 years of direct work experience performing the Duties & Responsibilities of this position is preferred or a similar related technology support position. Experience working UC and Contact Center Systems, Cisco CUCM, Cisco Unity, Cisco Telepresence, Cisco Webex Meetings, Cisco Jabber and Apple iPhones.
Knowledge/Skills/Abilities (KSA)
Preferred: Working knowledge of UC and Contact Center systems programming and configuration. Understanding of Local Area Networking, VoIP, SIP, and client/server environment. Ability to create detailed technical instructions, technical documentation of systems and technical drawings using MS Visio, MS Word, and MS Excel.
Preferred: Proficiency with project management tasks. Ability to plan and budget a technology implementation. Ability to ensure statement of work documents include all required details to hold providers accountable for their work.
WORKING CONDITIONS
Some extended hours and weekend work required; and "on call" as needed for 24/7/365 system outages and emergency preparedness. Requires some travel.
PHYSICAL DEMANDS/REQUIREMENTS
Physical demands of this position may include, but are not limited to the following: bending, kneeling and the ability to lift and carry 20-30 pounds of equipment on an occasional basis.
TECO offers a competitive Benefits package!!
Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!
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