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Urgent Care Physician — Center Medical Director

Carbon Health, Wall Township, New Jersey, United States

About this position

About Us

At Carbon Health, we are transforming healthcare by combining exceptional care, advanced technology, and a supportive culture to create the best experience for both patients and clinicians. Our mission is to make high‑quality healthcare accessible to everyone. We have built a national network of urgent care clinics and foster innovation, compassion, and excellence. Clinicians work together to redefine healthcare standards, ensuring patients receive the best care possible.

Our proprietary electronic health record (EHR) system, CarbyOS, reduces administrative burden and helps providers focus on patient care. AI tools like the hands‑free note‑writer are embedded throughout CarbyOS, making it one of the most advanced and user‑friendly systems in healthcare.

At Carbon Health, we’re committed to creating a workplace where clinicians feel supported, valued, and empowered to grow.

As a Center Medical Director, you will lead clinic operations, drive financial performance, and support patient retention and growth while delivering exceptional clinical care.

Key Capabilities

• Collaborate: Share information to avoid surprises and facilitate effective collaboration among directors, managers, and partners
• Drive Outcomes: Remove obstacles that affect organizational performance
• Influence and Inform: Negotiate skillfully in tough situations and manage differences openly
• Demonstrate Accountability: Act with ownership, excellent organization and time management, and establish clear responsibilities and processes for delivering results
• Manage through Ambiguity: Coach others to find solutions and achieve goals despite incomplete information
• Develop Self & Others: Provide real‑time coaching, mentor key talent, and influence effectiveness

What You’ll Do

• Deliver up‑to‑date, evidence‑based, compassionate care to patients in the clinic
• Supervise clinical care performed by the clinician team
• Communicate and operationalize Carbon Health’s mission, vision, and values
• Engage in special projects related to clinical quality improvement and innovation
• Lead regular team meetings, resolve conflict, motivate employees, and foster a culture of communication that promotes retention and high‑quality care
• In partnership with the Clinic Manager, set, communicate, and maintain the highest quality of care and safety standards
• Provide approximately 30 hours per week of direct patient care
• Demonstrate working knowledge of financial statements, clinic billing procedures, and all insurance types and payer guidelines; adjust in coordination with district and regional leadership
• Maintain up‑to‑date knowledge of diagnostic and procedure coding and its effect on reimbursement, training staff as needed
• Institute necessary modifications to procedures and resource commitments as financial changes dictate

Experiential Outcomes

• Be an inspirational leader who encourages the team to solve problems through communication, feedback, and recognition
• Interview, onboard, and mentor the clinician team
• Identify clinical and patient experience educational opportunities for the team
• Perform chart audits and one‑to‑one evaluations of clinicians monthly
• Manage payroll targets; create and maintain clinician schedules for sites
• Respond to patient and staff complaints regarding clinicians
• Maintain a high standard of patient care that amplifies patient experience goals to meet and exceed NPS scores
• Identify, plan, and participate in marketing activities and community events that increase patient volume and engagement

About You

• Active MD/DO license, board certified or board eligible; Family Medicine or Emergency Medicine
• Minimum two years of experience in ER, urgent care, or similar setting
• Ability to consult and treat patients of all ages
• At least one year of leadership experience in a healthcare setting
• Understanding of financial statements, P&L management, and HR business processes
• Active listener who uses soft skills to build and maintain trusting relationships at all levels
• Excellent communication, interpersonal, time management, planning, organizational, analytical, problem‑solving, and critical thinking skills

Compensation

Base salary range: $205,530 - $289,536 annually inclusive of incentive bonus

• Biweekly leadership stipend
• wRVU incentive bonus potential up to 28% of yearly salary paid out quarterly
• Competitive overall compensation package

Offers are based on a balance of factors such as education level, experience, work history, and geographic location. The Company complies with all state and local wage and hour laws and provides a total rewards package of compensation plus benefits including medical, dental, and vision benefits, 401(k) plan, learning and development programs, Learning Time Off, and Paid Time Off.

Equal‑Opportunity Employer

Carbon Health considers all qualified applicants without regard to race, color, religion, sex, national origin, or any other status protected by law. We value diversity and are proud to be an equal‑opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider employment‑qualified applicants with arrest and conviction records. Carbon Health is an E‑Verify employer.