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Director Business Operations Jobs in Sutton, MA (NOW HIRING)

Business Operations Lead

Boston, MA · Remote

$240K - $260K/yr

As our first Business Operations hire, you'll build the operational infrastructure Prelim runs on ... u're direct and unintimidated. You'll tell a lead their team is overloaded, and you'll tell the ...

The Director - Business Development leads and scales Appcast's SDR function, driving early-stage ... Ensure day-to-day operational excellence, including onboarding, call coaching, pipeline reviews ...

Associate Director Business Development Location: Boston, MA Travel: Up to 50% Working Pattern ... Build and maintain strong relationships with scientific, technical, operational, and executive ...

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Director Business Operations information

See Sutton, MA salary details

$42.3K

$127.5K

$216.9K

How much do director business operations jobs pay per year?

As of Sep 3, 2026, the average yearly pay for director business operations in Sutton, MA is $127,531.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,900.00 and $156,800.00 per year, depending on experience, location, and employer.

What does a director of business operations do?

A Director of Business Operations oversees the daily functions of a company to ensure efficiency and effectiveness in achieving organizational goals. They manage teams, create operational strategies, streamline processes, and coordinate between departments to improve productivity and profitability. Their responsibilities often include budgeting, resource allocation, performance analysis, and implementing best practices. Directors of Business Operations play a key role in aligning operations with the company’s overall strategy and objectives.

What are the key skills and qualifications needed to thrive as a director of business operations?

To thrive as a Director of Business Operations, you need strong leadership, strategic planning, financial acumen, and a relevant degree such as an MBA or equivalent experience. Familiarity with ERP systems, data analytics platforms, and project management tools is typically expected. Exceptional communication, problem-solving, and stakeholder management skills help you drive cross-functional collaboration and change initiatives. Mastering these competencies is vital for optimizing organizational efficiency, supporting growth, and achieving business objectives.

What are some common challenges faced by a director of business operations, and how can they be managed effectively?

A Director of Business Operations often faces challenges such as aligning cross-departmental goals, managing resource constraints, and implementing process improvements across diverse teams. Effective management involves strong communication skills, prioritizing transparency, and fostering collaboration between departments. Staying adaptable and leveraging data-driven decision-making can also help address operational bottlenecks and drive organizational efficiency. Regularly reviewing workflows and setting clear performance metrics are essential practices for long-term success in this role.

What is the difference between Director Business Operations vs Operations Manager?

AspectDirector Business OperationsOperations Manager
ResponsibilitiesOversees multiple departments, develops strategic initiatives, manages large teamsManages daily operations, implements policies, supervises staff
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, experience in operations or management
Work EnvironmentStrategic planning, cross-department collaboration, executive meetingsOn-the-ground management, process optimization, team supervision
Industry UsageCommon in large organizations, corporate settingsFound in various industries, including manufacturing, retail, services

The main difference between a Director Business Operations and an Operations Manager lies in scope and strategic involvement. Directors focus on high-level planning and cross-departmental strategies, while Operations Managers handle daily operational tasks and team supervision. Both roles require relevant experience and credentials, but the Director position typically involves broader responsibilities and strategic decision-making.

How much is a director of business operations paid?

The salary for a director of business operations typically ranges from $100,000 to $180,000 annually, depending on factors such as industry, company size, location, and experience. Many roles also include bonuses, stock options, and other benefits. Strong leadership, strategic planning, and operational skills are essential for this position.

What are the most commonly searched types of Business Operations jobs in Sutton, MA?

The most popular types of Business Operations jobs in Sutton, MA are:

What job categories do people searching Director Business Operations jobs in Sutton, MA look for?

The top searched job categories for Director Business Operations jobs in Sutton, MA are:

What cities near Sutton, MA are hiring for Director Business Operations jobs?

Cities near Sutton, MA with the most Director Business Operations job openings:

Infographic showing various Director Business Operations job openings in Sutton, MA as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $127,531 per year, or $61.3 per hour.

Senior Director, Business Operations Lead - Small Molecule, Commercial Manufacturing and Technical O

Vertex Pharmaceuticals

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 hours ago


Vertex Pharmaceuticals rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

78th of 86 rated pharmaceutical


Job description

Job Description
General Summary:
The Senior Director, Business Operations Lead is a senior role within the Business Operations function supporting Commercial Manufacturing and Technical Operations (CMTO). Reporting to the Executive Director, Business Operations and Performance, this role is accountable for product-level business leadership across commercial manufacturing activities, with a primary focus on CDMO business management, manufacturing performance governance, readiness and growth planning, cost of goods oversight, and scenario-based business decision support.
This individual represents the business position for assigned product(s) across governance forums and key cross-functional decision-making bodies. The role ensures that product business requirements are translated into manufacturing priorities, performance expectations, contractual frameworks, and long-range network planning. The Senior Director will work across CMTO and partner functions to support continuity of supply, cost performance, operational readiness, and strategic manufacturing decision-making.
Key Duties and Responsibilities:
  • Serve as the Business Operations lead for assigned product(s) within CMTO, providing product-level business leadership across commercial manufacturing activities.
  • Act as the business lead in the CDMO relationship, ensuring business priorities, risks, and requirements are appropriately represented and managed.
  • Lead the product-level business position in governance forums related to manufacturing performance against established KPIs.
  • Define and communicate business requirements for readiness and growth, and monitor progress to plan, including support for new vendor selection and manufacturing network changes as needed.
  • Maintain end-to-end business understanding of CDMO and site performance for assigned product(s), including performance trends, risks, opportunities, and implications to product strategy.
  • Establish, monitor, and evolve product-level KPIs with a focus on cost, efficiency, service, and operational performance.
  • Develop and maintain performance dashboards and related management reporting to support governance, business reviews, and decision-making.
  • Own responsibility for COGM, including establishing cost expectations over time, assessing key cost drivers, and tracking progress against COGM reduction plans.
  • Drive product-level business decisions informed by manufacturing performance, including capacity, sourcing, continuity, supply risk, and network considerations.
  • Partner with Strategic Sourcing, Manufacturing Operations, Legal, and Finance to develop and implement contract structures that align to the priorities and requirements of supported product(s).
  • Lead and support commercial manufacturing scenario planning in support of DST, enterprise, and manufacturing assessments, including scenarios driven by scale, geopolitical changes, supply risk, or evolving business strategy.
  • Translate strategic priorities into actionable plans with defined milestones, decision points, accountabilities, and measures of success.
  • Identify and escalate business risks, dependencies, and execution gaps, and recommend actions to support timely and effective decision-making.
  • Prepare executive-level materials, recommendations, and business updates for leadership reviews, governance discussions, and strategic planning processes.
  • Contribute to the ongoing development of business operations processes, tools, and governance frameworks that strengthen execution across CMTO.

Knowledge and Skills:
  • Significant experience in biotechnology, pharmaceutical, or other highly regulated industry.
  • Demonstrated experience supporting manufacturing, external manufacturing, CDMO management, or technical operations business processes.
  • Experience with product-level business management in a manufacturing environment, including governance, cost oversight, performance monitoring, and cross-functional decision support.
  • Proven experience with COGM assessment, tracking, and cost improvement planning.
  • Experience leading or contributing to governance forums tied to manufacturing performance, supply strategy, and business risk.
  • Demonstrated ability to operate effectively in a matrixed environment and influence cross-functional stakeholders without direct authority.
  • Strong business acumen with the ability to connect operational performance to product strategy, financial outcomes, and enterprise priorities.
  • Excellent written, verbal, and presentation communication skills, including the ability to develop materials for senior leadership.
  • Strong analytical and problem-solving skills, with ability to synthesize complex information into clear business recommendations.
  • CDMO relationship and business management
  • Product-level manufacturing governance
  • KPI development and performance management
  • Dashboard development and business reporting
  • COGM modeling, tracking, and reduction planning
  • Scenario planning and strategic assessment support
  • Contracting partnership across sourcing, legal, and finance
  • Capacity, sourcing, continuity, and supply risk evaluation
  • Cross-functional planning and execution
  • Strong proficiency in Microsoft Excel, PowerPoint, Word, and Teams
  • Experience with enterprise and reporting tools such as SAP, Power BI, Tableau, Smartsheet, or similar systems
  • Experience supporting external manufacturing networks and vendor selection processes
  • Working knowledge of cGMP manufacturing environments
  • Experience developing business cases and decision frameworks for manufacturing network, supply, or cost-related decisions
  • Strong financial acumen and ability to partner effectively with Finance on product and manufacturing-related analyses
  • Experience supporting global manufacturing or supply organizations

Education and Experience:
  • Bachelor's degree in Business, Finance, Engineering, Life Sciences, Operations, or related field.
  • Typically requires 15+ years of relevant experience in business operations, commercial manufacturing, technical operations, supply chain, finance, strategic planning, or related leadership roles.

Pay Range:
$218,400 - $327,600
Disclosure Statement:
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation:
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.
#LI-Hybrid
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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