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Director Back Office Operations Jobs (NOW HIRING)

Cesna Group

Office/Operations Manager

Whittier, CA · On-site

$50K - $100K/yr

... Prefer Back office / Operations management experience * -Highly preferred bilingual in Korean What's On Offer Apply online or feel free to contact us directly for more information about the ...

Hilldun Corporation

Be Seen First

Office Associate

New York, NY · On-site

$38K - $46K/yr

The Back Office Associate manages both full/partial back-office operations, including order ... Back Office Manager (direct) CEO (Indirect) Essential Functions / Responsibilities:  Proactively ...

CED Dayton

Back Office and Project Management

Dayton, OH · On-site

$16 - $20/hr

Answer and direct phone calls * Prepare reports for operations team * Help warehouse team to ... back-office operations. Your expertise will help create a smooth experience that customers and ...

Women's Health Arizona

Back Office Lead

Phoenix, AZ · On-site

$14.75 - $20.25/hr

Description: The Back Office Lead will play a critical role in ensuring the efficient flow of ... Monitor stock levels and reorder supplies as needed to support clinical operations. * Collaboration ...

CED Dayton

Back Office and Project Management

Dayton, OH · On-site

$16 - $20/hr

Answer and direct phone calls * Prepare reports for operations team * Help warehouse team to ... back-office operations. Your expertise will help create a smooth experience that customers and ...

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Director Back Office Operations information

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$34K

$107.7K

$179.5K

How much do director back office operations jobs pay per year?

As of Sep 15, 2026, the average yearly pay for director back office operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a director back office operations?

A Director of Back Office Operations oversees the administrative and support functions that are essential to a company's day-to-day operations but do not involve direct customer interaction. This role typically manages teams responsible for finance, human resources, IT, compliance, and other internal processes. The director ensures these departments run efficiently, adhere to policies, and support the company's strategic objectives. They often implement process improvements, manage budgets, and ensure regulatory compliance. Strong leadership, analytical, and organizational skills are crucial for success in this position.

What are the key skills and qualifications needed to thrive as a director back office operations?

To thrive as a Director of Back Office Operations, you need strong leadership skills, a solid background in business administration or finance, and experience in process optimization. Familiarity with ERP systems, workflow automation tools, and relevant industry certifications such as Six Sigma or PMP are often required. Exceptional problem-solving, communication, and team management skills help drive operational efficiency and foster a collaborative work environment. These skills and qualifications are essential for ensuring streamlined back-office processes that support the organization's strategic goals.

What are some common challenges faced by a director back office operations and how can they be addressed?

A Director of Back Office Operations often navigates challenges such as streamlining processes across multiple departments, ensuring compliance with evolving regulations, and integrating new technologies to improve efficiency. Balancing these responsibilities requires strong communication skills, experience in change management, and a proactive approach to risk mitigation. Building cross-functional relationships and investing in ongoing staff training can help address these challenges, while fostering a culture of continuous improvement leads to more resilient and agile back office operations.

What is the difference between Director Back Office Operations vs Operations Manager?

AspectDirector Back Office OperationsOperations Manager
ResponsibilitiesOversees multiple back office functions, strategic planning, policy developmentManages daily operations, implements policies, supervises staff
CredentialsBachelor's degree, often advanced degrees, industry certificationsBachelor's degree, relevant experience, certifications may vary
Work EnvironmentSenior leadership, cross-departmental collaboration, strategic focusTeam management, process optimization, operational oversight
Industry UsageCommon in banking, finance, large corporationsWidely used across industries, including finance, retail, manufacturing

The main difference is that the Director Back Office Operations focuses on strategic leadership and overseeing multiple functions, while the Operations Manager handles daily operations and team supervision. Both roles require relevant experience and industry knowledge, but the director position involves higher-level planning and decision-making.

What states have the most Director Back Office Operations jobs?

States with the most job openings for Director Back Office Operations jobs include:

What are popular job titles related to Director Back Office Operations jobs?

For Director Back Office Operations jobs, the most frequently searched job titles are:

Infographic showing various Director Back Office Operations job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Assistant Team Lead MA Front/Back Office

Tyler, MN • On-site

MLee Healthcare Staffing and Recruiting, Inc
Recruiting and Staffing Services • 51 - 200 employees
Learn more about MLee Healthcare Staffing and Recruiting, Incexternal

$46K - $58K/yr

Other

Posted 2 days ago

New

Job description

Assistant Team Lead Ma Front/Back Office

Tyler, MN $46,009 - $58,099 a year

Job Type: Full Time

Job Summary: This role supports the organization, coordination, implementation, and supervision of activities related to physician practice secretaries and Medical Assistants as outlined in the organizational chart. Acts as a key resource in the absence of the Practice Coordinator or as assigned by leadership. Responsible for maintaining smooth front and back office operations and overseeing staff to ensure excellent patient service and efficient practice functioning.

Essential Responsibilities:

Front Office Secretary / Receptionist Duties:

  • Perform typing and copying tasks including creating forms, maintaining menu systems, and preparing reports, minutes, and communications promptly and efficiently.
  • Ensure timely completion of requested correspondence unless otherwise directed.
  • Answer phones, retrieve voicemails, and facilitate communication with physicians and departmental associates.
  • Provide coverage for front office phones when unavailable and maintain accurate message taking.
  • Manage filing and copying of patient and non-patient related documents.
  • Offer feedback to improve front office efficiency and effectiveness.
  • Demonstrate proficiency in hospital EMR systems and adhere to front office protocols.

Clinical Patient Care Duties (MA or LPN):

  • Deliver direct and delegated patient care, maintaining awareness of normal and abnormal patient parameters.
  • Provide care in line with standards and guidelines, including telephone triage and patient reassurance.
  • Ensure smooth healthcare delivery during patient visits, including accurate and updated medical records.
  • Prepare patients for examination, obtain vital signs, and document observations and physician instructions.
  • Assist with testing, treatments, minor surgeries, and physicals under physician supervision.
  • Manage medication samples, patient education, referrals, and consents for procedures and immunizations.
  • Perform laboratory tests and maintain lab logs as prescribed.

Administrative Roles and Responsibilities:

  • Oversee daily operations of practice secretaries, receptionists, and Medical Assistants across designated locations.
  • Represent the department in public relations, committees, and educational activities as delegated.
  • Manage staffing, scheduling, operations, and training needs with support from the practice coordinator.
  • Maintain safe operation of dedicated areas and equipment, coordinating repairs as needed.
  • Plan and implement educational and staff development programs for clinic and hospital staff, patients, and public relations.
  • Prepare and maintain departmental records, reports, policies, and procedures as directed.
  • Assist in performance reviews for supervised staff, with final decisions on salary and disciplinary actions made in coordination with leadership.

Vocational and Educational Preparation:

  • Associate degree or equivalent required. Candidates pursuing a bachelor's degree with at least two years completed coursework may also be considered.
  • Graduation from an accredited Medical Assistant or Nursing (LPN) program required or must be completed within three years of hire.
  • Minimum of 5 years experience as a secretary, receptionist, or Medical Assistant.

Work Shift: Day shift, 40 hours per week.

Location is within a regional healthcare setting in the Midwest United States.

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