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Director of Development & Automation

Director of Development & Automation

Digacore Technology Consulting

Lakewood, NJ

$180/hr

Full-time

Re-posted 4 days ago

Job description

Director of Development & Automation

Why Digacore?

We'rea fast-paced, people-first MSP recently recognized as one of New Jersey's Top Workplaces for 2026. We offer:

  • Real career growth
  • Autonomy to own projects and make decisions
  • A collaborative culture (we back each other up, no egos)
  • Leadership that values innovation, efficiency, and practical solutions over bureaucracy

About the Role:

We'relooking for a Director of Development & Automation to lead our DNA team and turnDigacore'stechnology vision into delivered results.You'llown the roadmap, set priorities, and make sure our data istrustworthyand our AI and automation work drives real ROI.

You'lllead a team of specialists and act as the bridge between the business and the technical - translating what each department needs into solutions the team can build, prioritizing the backlog, and holding the team accountable for delivery.

WhatYou'llDo:

  • Lead, manage, and hold the DNA team accountable - set priorities, run the cadence, develop the team, and own delivery
  • Translate the technology vision into a sequenced, resourced roadmap with clear business outcomes, and decide what gets built and in what order
  • Own thesingle sourceof truth and data governance - data quality, reconciliation, KPI definitions, and reporting integrity the leadership team trusts
  • Prioritize AI and automation use cases by ROI, oversee build/test/rollout, and measure real impact after launch
  • Partner cross-functionally with Sales, Service, Finance, and People to turn business needs into executable solutions and manage stakeholder expectations
  • Build and deploy reporting, dashboards, and BI that help teams and leaders make better decisions

What Success Looks Like in Year One:

  • A livesingle sourceof truth, with agreed KPI definitions leadershipactually trusts
  • A prioritized AI/automation backlog with shipped wins and documented ROI
  • The team staffed, ramped, and running a predictable delivery rhythm

What You Bring:

  • Experience leading a small technical team (3-6 people) - real people leadership including hiring, coaching, and running a delivery cadence, not just leading projects as a senior individual contributor
  • A track recordbuilding reporting/BI anda single sourceof truth - owning data quality, KPI definitions, and reconciliation, and turning messy data into something leadership trusts; hands-on with a BI stack (Power BI or similar)
  • Shipped AI or automation with measurable ROI - use cases that went live and moved a number, not pilots and slide decks, with the judgment to tell a use case worth building from a shiny distraction
  • Strong business-translation skills -you'veworked cross-functionally and turned "we need X" from non-technical people into a built solution
  • Roadmap ownership -you'veprioritized a backlog against limited resources and said no
  • Bonus: SMB or lean-team experience where you had to be hands-on and build the function
  • Bonus: MSP or IT-services background, or familiarity with that operating model and tools like ConnectWise (our PSA)

Compensation:

$150k-$180kAnnually (depending on experience)

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