Director Alchemer Jobs (NOW HIRING)

Who You Are

Be Curious
We ask questions, seek to understand others, and stay curious about the problems we solve. Curiosity fuels creativity and innovation - and helps us build better solutions.

Customer First
We put people at the center of what we do - listening with care, acting with empathy, and going the extra mile to support those we serve. Customer First means understanding the needs of anyone we impact - whether that's a customer, a coworker, or an end user - and doing right by them.

Own the Outcome
We take initiative and do what it takes to deliver results. With resourcefulness and resolve, we overcome obstacles, follow through on our commitments, and hold ourselves accountable - because each of us is empowered to make an impact.

About Alchemer

Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week.

Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on Alchemer's products and services can be found on our website (www.Alchemer.com).

What You Will Do

As a Research Expert, you will oversee project management and provide strategic insight to our clients in the delivery of custom research services. You come from a market research supplier or vendor and understand quantitative research designs, interpretation and analysis of results, while maintaining strong client relationships. In addition, you are comfortable working with data sets, and have a passion for finding answers through monitoring, analyzing and understanding results across a wide variety of industry topics. 

How You Will Spend Your Days

• Independently manage and coordinate all aspects of the ad hoc research process that our clients have us fully manage for them, including: 
• survey design and development for a wide range of client project needs 
• survey programming in Alchemer (not required, but a plus) 
• testing (QC) survey links for final programmed client surveys before launch 
• working with our Research Solutions team to create tab plans and check data tables when using outsourced vendors for analysis 
• creating and pulling data as needed from Alchemer reporting, including checking all soft launch data 
• interpret findings to provide summaries and reports 
• experience with PowerPoint (required) and Google Slides (desired) 
• Working closely with our Project Managers and Support team as needed to ensure that high-quality, reliable results are delivered to client in a timely, cost-efficient manner 
• With oversight from the RS leaders, foster strong client relationships and work to develop those relationships through frequent client contact including participation in meetings/presentations, and delivering insightful, thoughtful research. 
• Provide training, guidance and support to other non-research staff 

What You Bring to this Role

• 3+ years of direct market research experience 
• Live in Denver/Louisville area to be in office 3-4 days/wk 
• Ability to manage complex, multi-faceted projects and to create, manage, and commit to a project plan, schedule and budget 
• Data savvy with a strong attention to detail and accuracy 
• Sound understanding or research principles, designs, methodologies 
• Resourceful, pragmatic and flexible  
• Enjoy working in a team environment 
• Excellent written & verbal communication skills with well-developed interpersonal and presentation skills 
• Excellent organizational and problem-solving skills with the ability to prioritize multiple projects and tasks 
• Ability to work in a fast-paced environment and adapt to changing priorities 
• Strong computer skills including Microsoft Office Suite and other business-related software systems; SPSS, Displayr or similar a plus, but not necessary 
• Bachelor's degree or higher 
• The ability to travel around 5-10% as-needed 

Compensation for this position includes an hourly rate of $36.05 and is a contract role with potential to become full time after 6 months. 

Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization.

At Alchemer, we're committed to attracting, developing, and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that everyone is able to bring a diversity of talents to work, we're increasingly capable of living out our mission in helping our clients. We encourage people from underrepresented backgrounds and all walks of life to apply. 

Don't meet all the requirements? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification listed. Don't let that stop you! We encourage you to apply if you have some of the requirements listed. You may bring qualities that we're looking for in other areas. Building a diverse, inclusive, and customer centric workplace is important to us at Alchemer. If you're excited about this role and your experience doesn't perfectly align, we encourage you to apply anyway. Let's talk!