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Assistant to the COO for Abeka

The Assistant to the COO provides technical and operational insight across enterprise initiatives, supporting cross-functional execution, monitoring project progress, and identifying risks and process breakdowns. This role ensures alignment between systems and workflows while delivering clear, executive-level reporting to equip the COO with accurate, decision-ready information for effective leadership and continuous improvement.

Technical Insight of Enterprise Initiatives

Provide technical and operational insight for cross-functional initiatives spanning systems, platforms, workflows, and data-dependent processes. Translate business and operational objectives into executable plans by partnering with departments and functional leaders to ensure technical feasibility, system integrity, and scalable execution.

Project Management Insight and Operational Documentation

Partner with the Project Management team to observe, analyze, and document operational and execution-level aspects of projects, including workflows, system interactions, dependencies, constraints, and risks. Provide the COO with technically grounded insight into how projects are progressing, where execution may be breaking down, and how operational realities impact timelines, scope, or outcomes. Ensure documentation and reporting accurately reflect on-the-ground conditions without assuming delivery ownership or direct management responsibility.

Operational Systems, Process, and Quality Alignment

Ensure that operational processes and supporting systems function reliably and as designed across Abeka's platforms. Identify breakdowns between systems, data, and process execution; validate root causes; and drive corrective actions in partnership with technical and operational teams.

Executive-Level Reporting and Decision Support

Serve as the COO's primary source for technically grounded, decision-ready insight on project status, system health, operational risks, and execution readiness. Synthesize complex technical and operational information into concise reporting that enables timely leadership decisions, proactive risk mitigation, and continuous improvement.

Education

Required Education:

Bachelor's Degree - Business Administration

Preferred Education:

Master's Degree - Business Administration, Master's Degree - Information Systems, Master's Degree - Operations Management

Work Experience

Required Experience:

3+ years in business operations, 3+ years in project coordination

Preferred Experience:

5+ years in operations management, 5+ years in project management

Physical Requirements and Skills

Collaboration, Confidentiality, Critical Thinking, Deadline Management, Detail-Oriented, Effective Written Communication, Microsoft Office 365, Multitasking, Operating Office Equipment, Organizational Tasks, Priority Management, Problem Solving, Time Management, Verbal Communications

Ideal candidates must be born-again Christians and must be dedicated to training young people for serving God; and must be committed to educating students based on biblical values and be committed to excellence as a Christian educator who glorifies Christ as the source of all wisdom and knowledge. Applicants must agree with Pensacola Christian College's Mission, Purpose & Objectives, Doctrinal Position, Philosophy of Education, and Faculty & Staff Commitments. We reserve the right to fill this role at a higher/lower grade level based on ministry needs. An assessment may be required to be considered for this position.