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Direct Support Professional Jobs in Toronto, ON (NOW HIRING)

Ataccama

Director of Professional Services

Toronto, ON · On-site

Build and maintain executive-level relationships with Ataccama customers, supporting engagements ... Oversee all aspects of Professional Services operations, including project scoping and delivery ...

Omnicom

Director, Communications Design

Toronto, ON · On-site

Lead and develop a direct relationship with the client to become a strategic partner with an in ... feedback, support professional developmentgoalsand inspiregreat results. * Produce and ...

New

Omnicom

Sr. Director, Connections Planning

Toronto, ON · Hybrid

CA$110K - CA$120K/yr

Lead and develop a direct relationship with the client to become a strategic partner with an in ... support professional developmentgoalsand inspire great results. * Produce and manage accurate ...

New

KPMG

Manager, Canadian Resource Centre

Vaughan, ON

CRC professionals work alongside onshore teams to enhance efficiency, support quality delivery, and ... Provide direct support to audit engagement teams so they can effectively leverage the Audit CRC on ...

KPMG

Manager, Canadian Resource Centre

Toronto, ON

CRC professionals work alongside onshore teams to enhance efficiency, support quality delivery, and ... Provide direct support to audit engagement teams so they can effectively leverage the Audit CRC on ...

KPMG

Manager, Canadian Resource Centre

Hamilton, ON

CRC professionals work alongside onshore teams to enhance efficiency, support quality delivery, and ... Provide direct support to audit engagement teams so they can effectively leverage the Audit CRC on ...

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Showing results 21-40

All JobsDirect Support Professional JobsDirect Support Professional Jobs in Toronto, ON

Direct Support Professional information

See Toronto, ON salary details

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How much do direct support professional jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for direct support professional in Toronto, ON is $12.71, according to ZipRecruiter salary data. Most workers in this role earn between $10.55 and $14.45 per hour, depending on experience, location, and employer.

What is a direct support professional?

Direct Support Professionals (DSPs) are caregivers who assist individuals with intellectual and developmental disabilities in their daily lives. They help with personal care, medication management, meal preparation, and transportation, while also supporting clients in achieving personal goals and participating in community activities. DSPs play a vital role in promoting independence, dignity, and quality of life for those they support.

What are some common challenges direct support professionals face when supporting individuals with disabilities, and how can they effectively handle them?

Direct Support Professionals (DSPs) often encounter challenges such as managing behavioral outbursts, ensuring effective communication with nonverbal individuals, and balancing the need for independence with safety. Handling these situations requires patience, empathy, and strong problem-solving skills. Many DSPs find it helpful to use individualized behavior support plans, maintain clear communication with team members, and participate in ongoing training. Building trust and understanding the unique needs of each individual also play a key role in overcoming daily challenges.

What are the key skills and qualifications needed to thrive as a direct support professional, and why are they important?

To thrive as a Direct Support Professional, you need a high school diploma or equivalent, basic caregiving knowledge, and an understanding of developmental disabilities. Familiarity with documentation systems, incident reporting tools, and sometimes CPR/First Aid certification is typically required. Patience, strong interpersonal skills, and empathy are crucial soft skills for effectively supporting individuals and building trust. These skills are vital for ensuring client safety, promoting independence, and delivering compassionate care tailored to each individual's needs.

What is the difference between Direct Support Professional vs Personal Care Assistant?

AspectDirect Support ProfessionalPersonal Care Assistant
CertificationsCPR, First Aid, sometimes specialized trainingCPR, First Aid often required
Work EnvironmentAssisting individuals with disabilities in community or residential settingsProviding personal care in private homes or facilities
Employer & IndustryNonprofits, government agencies, healthcare providersHome care agencies, private clients

Both roles involve assisting individuals with daily activities, often requiring similar certifications like CPR and First Aid. However, Direct Support Professionals typically work in community or residential settings supporting people with disabilities, while Personal Care Assistants mainly provide personal care services in private homes. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

Where do direct support professionals get paid the most?

Direct Support Professionals tend to earn higher wages in regions with a higher cost of living and greater demand for healthcare and social services, such as certain metropolitan areas. States or areas with a strong focus on healthcare, social services, or specialized care often offer higher pay rates for this role. Factors like experience, certifications, and the specific employer also influence salary levels.
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For Direct Support Professional jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Direct Support Professional jobs in Toronto, ON look for?

The top searched job categories for Direct Support Professional jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Direct Support Professional jobs?

Cities near Toronto, ON with the most Direct Support Professional job openings:

Direct Support Professional jobs near you
Infographic showing various Direct Support Professional job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $26,441 per year, or $12.7 per hour.

Senior Learning and Development Specialist

Reena

Thornhill, ON

CA$77K/yr

Full-time

Re-posted 15 days ago

Key responsibilities

  • Coordinate and implement functions of the L&D Department to support staff and student development

  • Instruct courses, facilitate training sessions, and assist with the delivery of internal and external training programs

  • Oversee, maintain, and update the Learning Management System and coordinate training registration and related activities

Job description

Description
The Senior Learning and Development (L&D) Specialist, as a part of a team, is responsible for coordinating and implementing the functions of the L&D Department with the goal of aiding continuous and effective staff and student development, in compliance with legislative requirements and best practices of training. The Senior L&D Specialist works in collaboration with the L&D manager and subject matter experts to research, develop, and update dynamic training courses on a regular and assists in the delivery of such internal and external. 
The Senior L&D Specialist also assists with the coordination of training registration, facilitates training accommodation requests, designs learning plans to assist struggling staff, guides Direct Support Supervisors in their delivery of courses and instructs several courses/workshops. The Senior L&D Specialist's responsibilities also include oversight, function, content creation and upkeep of the Reena Learning Management System. Maintain existing relationships with designated training partners. First point of escalation for L&D team members.
Note: This posting is for an existing vacancy that is currently open.
Reena is committed to promoting diversity, equity, and inclusion in all aspects of our work. We believe that diverse perspectives are essential for addressing complex social challenges effectively. We actively engage with individuals and communities from different backgrounds and experiences to ensure our programs and initiatives are inclusive and accessible to all. By embracing diversity, we strengthen our mission and create a lasting impact on the lives of those we serve. The Direct Support Supervisor will therefore, represent Reena in a manner that conveys the nature and philosophy of the organization, and will promote the concept of inclusive communities.  
Additional Information 
We use AI-supported technology to help sort applications according to role-specific criteria, but all decisions throughout the hiring process are made by human reviewers. 

Key Responsibilities:
1)  Training Facilitation and Coordination
  • Train the trainer to continually improve facilitation skills and use the current training technology.
  • Instructs various courses as per their assigned portfolio. 
  • Acts as reference for all L&D programs
  • Chairs L&D course meetings, for assigned courses
  • Contributes to planning teams/committees to address global system issues and needs
  • Presenting at conferences, host and instruct on-line webinars/workshops and trainings as well as in person. 
  • Provides orientation and support to students on placement or in training courses
  • Matches specific needs to available or customized support/services
  • Ensure IPAC measures are modelled and followed by creating modules/protocols for implementation both external and internal
  • Advises instructors regarding content and materials for training courses
  • Assists in the coordination of events and development of new L&D initiatives
  • Liaises with instructors to arrange training times and dates for courses
  • Coordinates registration processes in coordination with the L&D Registrar
  • Designs quarterly course schedule for distribution 
  • Arranges for the certification of new instructors
  • Ensures all peer trainer certifications are kept in good standing. Collaborates with external agencies regarding partnership opportunities to enhance sector opportunities for learning.
  • Deals with any issues arising from attendance, testing and transcripts
  • Designs needs assessment and evaluation tools and assists in the implementation, and analysis of such
  • Maintain IPAC Champion status internally and externally
  • Maintain continuity of LMS structure/functions with a working relationship wit IT Technology department
  • Performs cross-functional activities and/or other duties, as required.
  • Other duties as assigned
2) Program Development
  • Contributes actively in the planning and future goals of the department
  • Participates and assists in the further development, design and implementation of projects related to professional development of the sector 
  • Maintains L&D presence at Let’s Connect and Program Meetings 
  • Works in collaboration with Direct Support Supervisors and interdepartmental teams to share information, addressing issues and streamlining procedures that impact on the system 
  • Liaises with supervisors to advise regarding follow through on L&D policies and procedures
  • Assists in the planning, development and review of departmental policies and procedures
  • Recommends workshops/courses to meet staff learning needs and professional goals
  • Conducts continual assessment of programs based on program evaluations, collecting statistics and analyzing results
  • Audits courses on regular basis, ensuring high-quality course delivery
  • Coordinates information for new L&D programs, including sourcing teaching materials
  • Researches current material/literature on L&D trends
  • Liaises with other agencies and various subject matter experts regarding training design, content and delivery
  • Work closely with Subject Matter Experts and key client stakeholders to create and maintain learning and development that supports organization strategy including: the design, development and delivery of materials/curriculum, course outlines, facilitator and participant guides, exercise guides, job aids, show me videos, and site content.
  • Consults with others and maintains objectivity when working on issues that cross boundaries
  • Makes use of available resources and identifies alternatives to meet short term goals
  • Takes specific actions to ensure the successful implementation of change initiatives
  • Create or revise training curriculum to reflect changes in legislation or trends
  • Identify opportunities for continuous improvement of learning program design and delivery related to processes, tools, technologies, and learning analytics Support Learning Management System (LMS) administration for all users
  • Develops customized internal and external courses and instructs these courses as required
  • Works collaboratively with L&D supervisors and e-learning content creators to modify existing courses to be adaptable to e-learning and to create “New” e-learning materials. Provides education to L&D team members on use of LMS programs (Articulate 360, Rise 360, LMS 365, SharePoint etc.), maintain accurate learners list in conjunction with IT dept. Host/moderate webinar sessions.
  • Other duties as assigned
 3) Financial Responsibilities
  • Promotes the fiscal health of the department by investigating areas for cost savings
  • Issues invoices, receipts and tracks all payments and deposits from external training participants 
  • Maintains and monitors department petty cash fund 
  • Serves as liaison for reporting with the accounting department
  • Ensure smooth transaction of online payment tools with L&D registrar
  • Other duties as assigned
4) Additional Senior Specialist Responsibilities
  • Act as the backup to department manager as necessary
  • Assist department manager in decision making process regarding learning opportunities for staff
  • Act as the team leader in content creation and editing
  • Collaborate with internal department managers regarding specific training needed for their departments
  • Collaborate with internal departments in updating administrative functions (i.e. HR for staff lists, IT for systems issues, Accounting for accounts payable/receiving) 
  • Maintain presence of the L&D department on SharePoint webpage
  • Other duties as assigned

Qualifications:
  • University degree in the field of social services, organization development, human resources, or related field
  • Certificate/Diploma in Adult Education
  • Minimum of 3-5 years experience in learning and development, with a focus on training and adult learning
  • Experience working in developmental services sector
  • Advanced proficiency with Microsoft Office Suite, LMS 365 and Articulate 360
  • Experienced in moderating on platforms such as Teams, BlueJeans, ZOOM Platforms
  • Experience as an engaging facilitator who seamlessly designs and facilitates training, presentations, and meetings for audiences of all levels and capabilities in an organization
  • You have extensive experience with blended learning solutions
  1. E-learning tools
  2. Online learning
  3. Web-based learning
  • Additional related certificates (e.g. Crisis Intervention, First Aid & CPR, etc.) considered assets
  • Obtain and maintain all the required trainer certification
  • Respects the expertise of others and takes advantage of opportunities to learn from them. 
  • Willing to help and encourages others to learn new and different parts of their jobs by sharing knowledge, experience and information. 
  • Keen professional networking ability, ability to build and manage relationships
  • Act as end-user tech support for e-learning platform
Please note all interested candidate will need to comply to the mandatory Vaccination Policy thereafter (i.e. boosters, as applicable); Reena will comply with the Ontario Human Rights Code (OHRC) and accommodate staff, that for bona fide human rights protected reasons are unable to be vaccinated, based on providing supporting documentation that substantiates this requirement.

Reena is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources.