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Direct Support Professional Jobs in Legal, AB (NOW HIRING)

People Corporation

Director, TPA Solutions

Edmonton, AB · On-site

The Director brings expertise, insight, and professionalism to help advisors deliver differentiated ... Support advisors in positioning TPA solutions effectively to plan sponsors * Contribute to thought ...

Katz Group

Director, Accounting

Edmonton, AB · On-site

Support where needed the preparation of NHL Hockey Related Revenue (HRR) and Unified Report of ... Chartered Professional Accounting (CPA) Designation is required * Minimum eight years of ...

Katz Group

Director, Ticket Sales

Edmonton, AB

Support key strategic accounts and high-value sales opportunities * Ensure CRM systems, reporting ... You understand that the professional sports & entertainment industry often results in non ...

Katz Group

Director, Payroll & Benefits

Edmonton, AB · On-site

... that support employee well-being and organizational goals. Your Focus in this Role: Payroll ... Certified Payroll Professional (CPP) is preferred * Payroll Compliance Practitioner (PCP) or ...

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Direct Support Professional information

What is a direct support professional?

Direct Support Professionals (DSPs) are caregivers who assist individuals with intellectual and developmental disabilities in their daily lives. They help with personal care, medication management, meal preparation, and transportation, while also supporting clients in achieving personal goals and participating in community activities. DSPs play a vital role in promoting independence, dignity, and quality of life for those they support.

What are some common challenges direct support professionals face when supporting individuals with disabilities, and how can they effectively handle them?

Direct Support Professionals (DSPs) often encounter challenges such as managing behavioral outbursts, ensuring effective communication with nonverbal individuals, and balancing the need for independence with safety. Handling these situations requires patience, empathy, and strong problem-solving skills. Many DSPs find it helpful to use individualized behavior support plans, maintain clear communication with team members, and participate in ongoing training. Building trust and understanding the unique needs of each individual also play a key role in overcoming daily challenges.

What are the key skills and qualifications needed to thrive as a direct support professional, and why are they important?

To thrive as a Direct Support Professional, you need a high school diploma or equivalent, basic caregiving knowledge, and an understanding of developmental disabilities. Familiarity with documentation systems, incident reporting tools, and sometimes CPR/First Aid certification is typically required. Patience, strong interpersonal skills, and empathy are crucial soft skills for effectively supporting individuals and building trust. These skills are vital for ensuring client safety, promoting independence, and delivering compassionate care tailored to each individual's needs.

What is the difference between Direct Support Professional vs Personal Care Assistant?

AspectDirect Support ProfessionalPersonal Care Assistant
CertificationsCPR, First Aid, sometimes specialized trainingCPR, First Aid often required
Work EnvironmentAssisting individuals with disabilities in community or residential settingsProviding personal care in private homes or facilities
Employer & IndustryNonprofits, government agencies, healthcare providersHome care agencies, private clients

Both roles involve assisting individuals with daily activities, often requiring similar certifications like CPR and First Aid. However, Direct Support Professionals typically work in community or residential settings supporting people with disabilities, while Personal Care Assistants mainly provide personal care services in private homes. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

Where do direct support professionals get paid the most?

Direct Support Professionals tend to earn higher wages in regions with a higher cost of living and greater demand for healthcare and social services, such as certain metropolitan areas. States or areas with a strong focus on healthcare, social services, or specialized care often offer higher pay rates for this role. Factors like experience, certifications, and the specific employer also influence salary levels.
More about Direct Support Professional jobs

What cities near Legal, AB are hiring for Direct Support Professional jobs?

Cities near Legal, AB with the most Direct Support Professional job openings:

Direct Support Professional jobs near you
Infographic showing various Direct Support Professional job openings in Legal, AB as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Director, TPA Solutions

People Corporation

Edmonton, AB • On-site

Full-time

Retirement

This job post has expired today. Applications are no longer accepted.

Job description

The Director of TPA Solutions is a strategic, externally facing sales professional responsible for developing and expanding a high-quality advisor distribution network for People Corporation's Third-Party Administrator (TPA) solutions. Operating as a wholesaler within the group insurance market, this role partners with independent insurance advisors to position our TPA solutions as a trusted provider. The Director brings expertise, insight, and professionalism to help advisors deliver differentiated value to their clients through plan design, carrier accountability, and operational efficiency. This role requires a consultative, relationship-driven approach acting as a resource to advisors, an advocate for client outcomes, and a credible voice in the marketplace. Success is measured not only by revenue growth, but by the ability to influence advisor behaviour, elevate the advisor's business model, and embed our TPA solutions as a core component of their practice.The Director, TPA Solutions will:Drive strategic advisor engagement and revenue growth
  • Develop and execute a territory strategy focused on building long-term partnerships with high-potential independent advisors
  • Position TPA Solutions as a strategic enabler of advisor growth, efficiency, and client outcomes
  • Lead consultative discussions with advisors to uncover business challenges and align solutions accordingly
  • Influence advisor practices by demonstrating the value of carrier-agnostic plan design and governance
  • Maintain a high level of market credibility through deep knowledge of industry trends, carrier dynamics, and competitive positioning
Educate and influence the market
  • Act as a subject matter expert on TPA solutions within the group benefits ecosystem
  • Articulate the value of a TPA model, including carrier neutrality, enhanced transparency, and improved client outcomes
  • Deliver presentations, workshops, and one-on-one sessions to elevate advisor knowledge and capabilities
  • Support advisors in positioning TPA solutions effectively to plan sponsors
  • Contribute to thought leadership initiatives, including content, training, and internal knowledge sharing
Build and maintain trusted advisor relationships
  • Establish yourself as a trusted partner to independent advisors through professionalism, responsiveness, and expertise
  • Develop deep, long-term relationships that extend beyond individual transactions
  • Collaborate cross-functionally with underwriting, client services, and leadership to deliver a seamless advisor experience
  • Represent TPA Solutions with a high degree of professionalism in all client-facing interactions
  • Contribute to a culture of excellence by sharing best practices and mentoring peers
Drive performance and accountability
  • Achieve and exceed revenue, growth, and activity targets within assigned territory
  • Build and manage a disciplined sales pipeline with a focus on sustainable, high-quality business
  • Track advisor engagement, conversion, and retention metrics
  • Continuously refine territory strategy based on performance insights and market feedback
  • Prioritize long-term value creation over short-term transactional wins
To be successful as a Director, TPA Solutions with Benefits by Design (BBD), you will need:
  • Proven success in a B2B sales or wholesaler role, with a strong track record of developing and growing distribution relationships
  • Experience working with independent advisors, brokers, or intermediated sales channels is highly valued
  • Experience in group benefits or the insurance industry is considered an asset, but not required
  • Demonstrated ability to operate as a credible, professional advisor in a B2B environment
  • Strong understanding of the group benefits ecosystem, including carriers, advisors, and plan sponsors
  • Proven ability to influence without authority and build trust with external partners
  • Executive-level communication and presentation skills
  • High degree of professionalism, accountability, and business acumen
  • Post-secondary education an asset
  • Level II Insurance License and/or CEBS GBA an asset

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.
We are committed to providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.

The base salary for this position is between $80,000 - $100,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

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