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Direct Service Professional Jobs in Provo, UT (NOW HIRING)

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How much do direct service professional jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for direct service professional in Provo, UT is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.50 per hour, depending on experience, location, and employer.

What is a direct service professional?

A direct support professional works to assist people with disabilities. In this career, your job duties include helping people in a residential assisted living community; however, most direct support professionals work offsite in the homes or schools of support program participants. You need strong organizational and communication skills to deal with clients, their other caretakers, and their family members. Most employers expect you to document your experience with each client and note changes in behavior and progress toward developmental goals. Educational qualifications include a high school diploma and previous experience or on-the-job training.

What are some common challenges faced by direct service professionals and how can they be addressed?

Direct Service Professionals often encounter challenges such as managing clients with complex behavioral needs, maintaining clear communication among team members, and balancing documentation requirements with hands-on support. To address these challenges, it's important to participate in regular training sessions, collaborate closely with supervisors and colleagues, and utilize available support resources. Building strong relationships with clients and fostering a positive, team-oriented environment also help make the role more rewarding and manageable.

What are the key skills and qualifications needed to thrive as a direct service professional, and why are they important?

To thrive as a Direct Service Professional, you need a foundational understanding of client care, basic health and safety, and typically a high school diploma or equivalent. Familiarity with electronic documentation systems and CPR/First Aid certification are often required. Patience, strong interpersonal skills, and the ability to work collaboratively are crucial soft skills for building trust with clients and supporting their daily needs. These abilities are essential for providing quality care, ensuring client well-being, and fostering a supportive environment.

What is the difference between Direct Service Professional vs Personal Care Assistant?

AspectDirect Service ProfessionalPersonal Care Assistant
CertificationsOften requires CPR, First Aid, and sometimes specialized trainingMay require basic certifications like CPR, First Aid, but less specialized training
Work EnvironmentCommunity settings, group homes, residential facilitiesPrivate homes, individual client settings
Employer & Industry UsageHealthcare, social services, non-profitsHome care agencies, private clients
Job FocusSupporting individuals with disabilities, mental health, or developmental needsAssisting with daily living activities for elderly or disabled clients

While both roles involve providing care and support, a Direct Service Professional typically works in community or facility settings with a focus on individuals with disabilities or mental health needs, often requiring specialized training. A Personal Care Assistant usually works in private homes, assisting with daily activities like bathing, dressing, and mobility, often with fewer certifications required.

Is a direct service professional a good career?

A direct service professional (DSP) provides support to individuals with disabilities or mental health needs, often working in community or residential settings. It can be a rewarding career for those interested in helping others, with opportunities for certification, skill development, and advancement, though it may involve physically demanding work and variable schedules.
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What cities near Provo, UT are hiring for Direct Service Professional jobs?

Cities near Provo, UT with the most Direct Service Professional job openings:

Direct Service Professional jobs near you
Infographic showing various Direct Service Professional job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $32,979 per year, or $15.9 per hour.

Caregiver/Direct Support Professional - Return Utah

Utah Division of Human Resource Management

American Fork, UT • On-site

$13.43 - $24.66/hr

Full-time, Part-time

Re-posted 17 days ago

Job description

Caregiver/Direct Support Professional - Return Utah
FT / PT Status - Full-Time
Salary - $13.43 - $24.66 Hourly Wage
Remote Work / In-Office - In-Office / On-SiteRecruiter - Tiffany Wagner twagner@utah.gov 801-763-4070
Application Deadline - Continuous until filled
Key Responsibilities
Key responsibilities and day to day responsibilities of this position:
  • Participation in active treatment, providing Trauma Informed practices within the scope of individualized treatment programs for the individuals.
  • Preparing and serving meals while following dietary guidelines.
  • Performing direct care services to include bathing, showering, dressing, toileting or changing incontinent briefs (diapering), and oral hygiene.
  • Providing transportation of individuals to their daily activities.
  • Supervising and participating in daily activities with the individuals.
  • Understanding the developmental needs of others.
  • Coaching, mentoring, and helping others to improve their knowledge, skills and abilities.
  • Observing, reporting and documenting the behavior and progress of the individuals.
  • Properly support aggressive, self-injurious, and non-compliant individuals in learning more adaptive and positive behaviors.
  • Follow structured daily schedules and daily routines.
  • Effectively implement prescribed individualized treatment plans.
  • Provide trauma informed care, be reliable and professional in all aspects of the job duties.
  • Demonstrate excellent written and oral skills in a professional manner.
  • Maintain a calm demeanor in the face of aggressive acts from individuals and the application of appropriate safety precautions and restraint techniques.

Qualifications
Minimum or "day-one" qualifications:
  • You must pass a background check.
  • You must be willing to assist individuals with their daily hygiene which may include bathing, toileting, and changing briefs.
  • You must be willing to work the afternoon shift from 1:30 pm to 10:00 pm including weekends and holidays.
  • You must be willing to provide appropriate care for individuals who may exhibit aggressive behaviors.
  • This position requires you to be able to lift up to 50 pounds or 1/4 of your body weight, whichever is less with or without a reasonable accommodation. You will also be expected to use mechanical lifts where required and be able to transfer individuals correctly.

Preferred or trainable/on-the-job qualifications:
  • Experience caring for intellectually and developmentally disabled individuals.
  • Experience working as a Certified Nursing Assistant (CNA).
  • Experience providing behavioral health care for individuals.

About the Role
Psychiatric/Developmental Technicians provide direct care to individuals with mental and behavioral health needs including: observing, monitoring, and reporting an individual's behavior; participating in and supervising activities; teaching daily living skills; intervening in crisis situations or de-escalating them as appropriate; assisting in maintaining a therapeutic, safe, and secure environment. Employees must be able to properly manage aggressive, self-abusive, and non-compliant individuals and be able to implement and follow prescribed behavioral programs. Employees must repetitively lift (minimum 50 pounds), and transfer individuals; perform direct care services to include: bathing, showering, dressing, toileting or changing incontinent briefs, oral hygiene, feeding, etc. Employees will work collaboratively as a valued member of the treatment team for individuals with serious and persistent mental illness.
Location -
895 N 900 E
American Fork, Utah, 84003
United States
Background Check Required - You must successfully pass a criminal history check.
Drug Test Required - No
Schedule Code - TL - Time limited
Why You Should Join Our TeamIn Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:
  • Job Stability: Enjoy the security and reliability of employment within a well-established organization.
  • Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
  • Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
  • Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The AgencyThe mission of the Utah State Developmental Center is to serve as "a statewide resource center for people with disabilities while promoting opportunity through choice and outcome based support." This will be accomplished by providing critical services, support and resources for the intellectually disabled individuals that reside at our facility. For more information on USDC, click here!
EEO StatementThe State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.

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