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Direct Service Professional Jobs in Chicago, IL (NOW HIRING)

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Direct Service Professional information

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How much do direct service professional jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for direct service professional in Chicago, IL is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.09 per hour, depending on experience, location, and employer.

What is a direct service professional?

A direct support professional works to assist people with disabilities. In this career, your job duties include helping people in a residential assisted living community; however, most direct support professionals work offsite in the homes or schools of support program participants. You need strong organizational and communication skills to deal with clients, their other caretakers, and their family members. Most employers expect you to document your experience with each client and note changes in behavior and progress toward developmental goals. Educational qualifications include a high school diploma and previous experience or on-the-job training.

What are some common challenges faced by direct service professionals and how can they be addressed?

Direct Service Professionals often encounter challenges such as managing clients with complex behavioral needs, maintaining clear communication among team members, and balancing documentation requirements with hands-on support. To address these challenges, it's important to participate in regular training sessions, collaborate closely with supervisors and colleagues, and utilize available support resources. Building strong relationships with clients and fostering a positive, team-oriented environment also help make the role more rewarding and manageable.

What are the key skills and qualifications needed to thrive as a direct service professional, and why are they important?

To thrive as a Direct Service Professional, you need a foundational understanding of client care, basic health and safety, and typically a high school diploma or equivalent. Familiarity with electronic documentation systems and CPR/First Aid certification are often required. Patience, strong interpersonal skills, and the ability to work collaboratively are crucial soft skills for building trust with clients and supporting their daily needs. These abilities are essential for providing quality care, ensuring client well-being, and fostering a supportive environment.

What is the difference between Direct Service Professional vs Personal Care Assistant?

AspectDirect Service ProfessionalPersonal Care Assistant
CertificationsOften requires CPR, First Aid, and sometimes specialized trainingMay require basic certifications like CPR, First Aid, but less specialized training
Work EnvironmentCommunity settings, group homes, residential facilitiesPrivate homes, individual client settings
Employer & Industry UsageHealthcare, social services, non-profitsHome care agencies, private clients
Job FocusSupporting individuals with disabilities, mental health, or developmental needsAssisting with daily living activities for elderly or disabled clients

While both roles involve providing care and support, a Direct Service Professional typically works in community or facility settings with a focus on individuals with disabilities or mental health needs, often requiring specialized training. A Personal Care Assistant usually works in private homes, assisting with daily activities like bathing, dressing, and mobility, often with fewer certifications required.

Is a direct service professional a good career?

A direct service professional (DSP) provides support to individuals with disabilities or mental health needs, often working in community or residential settings. It can be a rewarding career for those interested in helping others, with opportunities for certification, skill development, and flexible schedules, though it may involve physically and emotionally demanding work. Job satisfaction often depends on personal interests and the work environment.

What qualifications do I need for a direct service professional job?

A direct service professional typically needs a high school diploma or equivalent and may require CPR and first aid certifications. Relevant skills include strong communication, patience, and the ability to work with diverse populations; some positions may also require background checks and training specific to the client population.
More about Direct Service Professional jobs

What are the most commonly searched types of Direct Service jobs in Chicago, IL?

The most popular types of Direct Service jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Direct Service Professional jobs?

Cities near Chicago, IL with the most Direct Service Professional job openings:

Direct Service Professional jobs near you
Infographic showing various Direct Service Professional job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $35,914 per year, or $17.3 per hour.

DIRECT SERVICE PROFESSIONAL

All Pieces Fit

Merrillville, IN

$14.75 - $19/hr

Full-time

Re-posted 21 days ago

Job description

Description

SUMMARY OF ROLE

The Direct Support Professional (DSP) provides high-quality care and direct support to individuals receiving Respite and Participant Assistance and Care (PAC) services under Indiana's Medicaid Waiver programs. DSPs work in the individual's home or community to support daily living activities, promote independence, and provide temporary relief to primary caregivers.


JOB DUTIES


Duties vary based on the specific needs of the client or Individual Care Plan.


Assistance with Daily Activities

  • Help clients with personal hygiene tasks such as bathing, grooming, and dressing.
  • Assist with mobility, including transfers in and out of bed or wheelchair.
  • Provide support with toileting and incontinence care.

Meal Preparation and Nutrition

  • Assist with planning and preparation nutritious meals based on the client's dietary requirements.
  • Ensure that the client is receiving an appropriate and balanced diet.

Light Housekeeping

  • Perform light housekeeping duties, including cleaning and maintaining a safe and comfortable environment for the client.
  • Laundry and changing bed linens as needed.

Monitoring Health and Well-being

  • Observe and report any changes in the client's physical or mental condition to healthcare professionals or family members.
  • Medicine administration reminders
  • Take vital signs if required.

Companionship and Emotional Support

  • Provide companionship and engage in social activities with the client.
  • Offer emotional support and encouragement.

Transportation

  • Provide transportation for appointments, shopping, entertainment or other essential errands.

Communication

  • Maintain open and effective communication with the client, their family, and healthcare professionals.
  • Keep accurate records of care provided and any changes in the client's condition.

Safety

  • Ensure the safety of the client by identifying and minimizing potential hazards in the environment.
  • Follow proper procedures for emergency situations.

Respect for Dignity and Independence

  • Encourage and support the client's independence and decision-making to the greatest extent possible.
  • Treat clients with dignity, respect, and cultural sensitivity.

Performs other position-related duties as assigned.

Requirements

EDUCATION AND REQUIREMENTS

  • High School Diploma (or GED or High School Equivalence Certificate)
  • Pass 10-panel drug screen
  • Clear background check: National/expanded criminal background check as required by the State of Indiana
  • Completion of required TB testing
  • Valid CPR/AED training certificate
  • Valid driver's license, proof of current car insurance and the ability to maintain reliable transportation
  • Pass pre-employment caregiver training
  • Available to work holidays if needed
  • Work schedule: Flexible based on client needs

KNOWLEDGE, SKILLS & ABILITIES

  • Ability to understand and carry out directions or instructions and to keep simple records
  • Able to complete housekeeping and cooking duties
  • Able to use the telephone and communicate information regarding client concerns or occurrences
  • Able to follow policies and guidelines with minimal supervision
  • Ability to relate to and work with various personality styles, ill, disabled, and elderly
  • Skilled in interpersonal relationships, reliable, trustworthy, honest, attentive, caring
  • Ability to be compassionate, patient, and adapt to the unique needs and preferences of each client

PHYSICAL DEMANDS

  • Ability to move intermittently throughout the workday including sitting, standing and bending, pushing, or pulling.
  • Ability to lift up to 60 lbs. to assist with transfers.

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