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Direct Service Professional Jobs in Arizona (NOW HIRING)

Million Air

Line Service Professional

Page, AZ · On-site

$15.50 - $18.25/hr

The Line Service Professional plays a vital role to our daily operations and will provide an elite ... and direct contact with both moving and non-moving aircraft. This position may be exposed to ...

Million Air

Line Service Professional

Tucson, AZ

$14.25 - $16.50/hr

... and direct contact with both moving and non-moving aircraft. This position may be exposed to ... Customer service experience in the service industry preferred * High School Diploma or equivalent ...

Redwood

Group Home - 43rd ave and Union Hills

Peoria, AZ · On-site

$16.75/hr

Direct Service Professional - Group Home - 43rd ave and Union Hills Hourly Rate : $16.75 Job Status : Full Time Shifts: Shift 1:Thursday and Friday from 4pm to 10pm, Saturday and Sunday from 10am to ...

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How much do direct service professional jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for direct service professional in Arizona is $15.62, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.26 per hour, depending on experience, location, and employer.

What are some common challenges faced by direct service professionals and how can they be addressed?

Direct Service Professionals often encounter challenges such as managing clients with complex behavioral needs, maintaining clear communication among team members, and balancing documentation requirements with hands-on support. To address these challenges, it's important to participate in regular training sessions, collaborate closely with supervisors and colleagues, and utilize available support resources. Building strong relationships with clients and fostering a positive, team-oriented environment also help make the role more rewarding and manageable.

What is the difference between Direct Service Professional vs Personal Care Assistant?

AspectDirect Service ProfessionalPersonal Care Assistant
CertificationsOften requires CPR, First Aid, and sometimes specialized trainingMay require basic certifications like CPR, First Aid, but less specialized training
Work EnvironmentCommunity settings, group homes, residential facilitiesPrivate homes, individual client settings
Employer & Industry UsageHealthcare, social services, non-profitsHome care agencies, private clients
Job FocusSupporting individuals with disabilities, mental health, or developmental needsAssisting with daily living activities for elderly or disabled clients

While both roles involve providing care and support, a Direct Service Professional typically works in community or facility settings with a focus on individuals with disabilities or mental health needs, often requiring specialized training. A Personal Care Assistant usually works in private homes, assisting with daily activities like bathing, dressing, and mobility, often with fewer certifications required.

What is a direct service professional?

A direct support professional works to assist people with disabilities. In this career, your job duties include helping people in a residential assisted living community; however, most direct support professionals work offsite in the homes or schools of support program participants. You need strong organizational and communication skills to deal with clients, their other caretakers, and their family members. Most employers expect you to document your experience with each client and note changes in behavior and progress toward developmental goals. Educational qualifications include a high school diploma and previous experience or on-the-job training.

What are the key skills and qualifications needed to thrive as a direct service professional, and why are they important?

To thrive as a Direct Service Professional, you need a foundational understanding of client care, basic health and safety, and typically a high school diploma or equivalent. Familiarity with electronic documentation systems and CPR/First Aid certification are often required. Patience, strong interpersonal skills, and the ability to work collaboratively are crucial soft skills for building trust with clients and supporting their daily needs. These abilities are essential for providing quality care, ensuring client well-being, and fostering a supportive environment.

Is a direct service professional a good career?

A direct service professional (DSP) provides support to individuals with disabilities or mental health needs, often working in community or residential settings. It can be a rewarding career for those interested in helping others, with opportunities for certification, skill development, and flexible schedules, though it may involve physically and emotionally demanding work. Job satisfaction often depends on personal interests and the work environment.

What qualifications do I need for a direct service professional job?

A direct service professional typically needs a high school diploma or equivalent and may require CPR and first aid certifications. Relevant skills include strong communication, patience, and the ability to work with diverse populations; some positions may also require background checks and training specific to the client population.
More about Direct Service Professional jobs
What cities in Arizona are hiring for Direct Service Professional jobs? Cities in Arizona with the most Direct Service Professional job openings:
Direct Service Professional jobs near you
Infographic showing various Direct Service Professional job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $32,488 per year, or $15.6 per hour.

Direct Service Professional - Group Home

Redwood

Phoenix, AZ • On-site

$16.75/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Job Title: Direct Service Professional - Group Home
Hourly Rate : $16.75
Shifts Needed : Multiple PM with weekends
Job Status : Full Time
Work Locations : Peoria, Glendale, and Phoenix
Driving required: Yes
On Angels Wings and Sonoran Sky, part of the Redwood Family Care Network, is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class
person-centered services, supports and advocacy for individuals in positive and life-enriching environments.
Redwood Family Care Network takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support.
Our employees are sharing their passion to make a positive impact in the lives of others. We are looking for individuals who share our Mission, Vision, and Core Values.
Benefits: Full-Time
  • Comprehensive benefits options, including medical, dental, vision, life, STD, LTD, hospital indemnity, critical illness, and accident insurance.
  • Health Care FSA and Dependent Care FSA
  • EAP (Employee assistance program)
  • Employee discount program
  • PTO (Paid time off)
  • Dayforce Wallet Daily Pay
  • Pre-Tax 401(k)
  • After-Tax Roth
  • Tuition discount through Capella University

Benefits: Part-Time
  • Sick Time
  • EAP (Employee assistance program)
  • Employee discount program
  • Dayforce Wallet Daily Pay
  • Tuition discount through Capella University

All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if Redwood Family Care Network is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment.
To be successful in this role a person would have 1+ years experience dealing with behaviors such as physical and verbal aggression.
Responsibilities:
  • Group home staff will be responsible for the care and supervision of the members.
  • Assisting in daily living skills
  • Behavior management
  • Medication administration
  • Transportation of members with the use of a company van

Highlighted below are our minimum requirements to get you started in the group homes.
  • Must have a high school diploma or G.E.D
  • Must be 21+ years old.
  • Must be able to pass a Criminal Background and Fingerprint Clearance Card. We will assist you with obtaining the card.
  • Valid AZ driver's license (driving will be required)
  • Must have a clean 39-month motor vehicle record.

Preferred Qualifications:
We offer paid training for the Department of Developmental Disabilities required certifications.
  • Current Certifications (CPR, First Aid, Prevention and Support, Article 9, and DCW)
  • Experience in Group Homes, DTA's, HCBS, or DTT's a plus.
  • Experience as a Direct Support Professional

Visit our website at: https://jobs.dayforcehcm.com/en-US/redwood/CANDIDATEPORTAL

Apply