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Direct Service Associate Jobs in Milton, NC (NOW HIRING)

Kernodle Clinic

Patient Service Associate

Mebane, NC · On-site

$14.75 - $18.50/hr

Patient Service Associate Patient Service Associate - Full Time Position for Busy Multi-Specialist ... as directed. * Answer telephone, take and deliver messages to physicians, nurses, and others.

Walgreens

Customer Service Associate

Roxboro, NC · On-site

$12.75 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Roxboro, NC

$12.75 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Roxboro, NC · On-site

$12.75 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens Boots Alliance

Customer Service Associate

Roxboro, NC · On-site

$10.75 - $14.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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All JobsDirect Service Associate JobsDirect Service Associate Jobs in Milton, NC

Direct Service Associate information

See Milton, NC salary details

$6

$14

$23

How much do direct service associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for direct service associate in Milton, NC is $14.07, according to ZipRecruiter salary data. Most workers in this role earn between $11.20 and $14.95 per hour, depending on experience, location, and employer.

What is the difference between Direct Service Associate vs Direct Support Professional?

AspectDirect Service AssociateDirect Support Professional
Required CredentialsHigh school diploma or equivalent; some roles may require certification in CPR or first aidHigh school diploma or equivalent; often requires similar certifications like CPR or first aid
Work EnvironmentHealthcare facilities, community programs, or client homesResidential settings, community homes, or client homes
Employer & Industry UsageHealthcare providers, social service agenciesHuman services organizations, disability support agencies
Common Search & ComparisonYesYes

Both roles involve supporting individuals with disabilities or health needs, often requiring similar credentials and working in comparable environments. The main difference lies in terminology used by employers and industry standards, with 'Direct Support Professional' being more common in human services and disability support sectors, while 'Direct Service Associate' may be used in healthcare or community programs.

Direct Service Associate jobs near you

Patient Service Associate

Mebane, NC • On-site

Kernodle Clinic
Health Care and Social Assistance • 10K+ employees

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

Good employer

Learn more about Kernodle Clinicexternal

$14.75 - $18.50/hr

Full-time

Re-posted 20 days ago

Job description

Patient Service Associate
Patient Service Associate – Full Time Position for Busy Multi-Specialist Clinic, located in Mebane, NC.
Kernodle Clinic is a respected and progressive multi-specialty group practice with Clinics in Burlington, Mebane and Elon. We are a community leader that offers challenging and rewarding opportunities for our employees. Kernodle Clinic is a multi-specialty practice with more than 100 providers located just off I-40/I-85. Burlington is accessible as a day trip to NC mountains and beaches. Ample recreational activities, shopping, and easy access to metros (Greensboro, Raleigh and Durham) are unique to Burlington.
We are seeking a patient-focused individual for a full-time Patient Service Associate position at the future new Mebane Kernodle Clinic location (Trollingwood Road exit). Previous experience is preferred but not required. EPIC experience is a plus but not necessary. The schedule is Monday–Friday, 8:00 a.m. to 5:00 p.m.
Qualified candidates should demonstrate excellent customer service skills, computer proficiency, and a strong knowledge of medical practices. The ability to multitask effectively while creating a friendly, welcoming environment for our patients is essential.
Job Type: Full-time
Duties Include, but not limited to the following:
  • Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Ensure proper patient documentation has been received and is available.
  • Check in patient upon arrival. Double identify correct patient information in EPIC. Verify patient demographic data. Collect documentation for demographic changes and forward to team lead or supervisor. Accurately identify the appropriate account/verify check in sheet for patient visit.
  • Schedules appointments, always double identifying the patient and verifying demographic information.
  • Ensure that necessary signatures are obtained on release and assignment forms.
  • Check out patient. Make return appointments by scheduling into the correct appointment type, entering the primary care physician or referring physician, and scheduling tests / procedures as directed.
  • Answer telephone, take and deliver messages to physicians, nurses, and others. Report obtained medical information from patients and referring physicians accurately, completely, and timely. Disseminate messages according to practice communication standards.
  • Receive incoming referrals and process.
  • Greet patients on arrival.

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