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Direct Line Jobs in Columbus, OH (NOW HIRING)

First Line Leader

Valley View, OH

$16.25 - $20.75/hr

This position will have direct reports and may additionally provide functional guidance to contract ... line ownership. * Coach employees and teams to solve problems using structured methods such as 5 ...

Line Cook

Groveport, OH

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team as a Full-Time Line Cook at Our Columbus Location! Advanced Recovery Systems is an ... Inventories food service items and supplies as directed Other Required Tasks: * Conducts work ...

New

Line Cook

Columbus, OH · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team as a Full-Time Line Cook at Our Columbus Location! Advanced Recovery Systems is an ... Inventories food service items and supplies as directed Other Required Tasks: * Conducts work ...

New

Line Cook

Columbus, OH

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team as a Full-Time Line Cook at Our Columbus Location! Advanced Recovery Systems is an ... Inventories food service items and supplies as directed Other Required Tasks: * Conducts work ...

New

Line Cook

Groveport, OH · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team as a Full-Time Line Cook at Our Columbus Location! Advanced Recovery Systems is an ... Inventories food service items and supplies as directed Other Required Tasks: * Conducts work ...

New

Line Cook

Columbus, OH · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team as a Full-Time Line Cook at Our Columbus Location! Advanced Recovery Systems is an ... Inventories food service items and supplies as directed Other Required Tasks: * Conducts work ...

New

Line Cook

Marysville, OH · On-site

$14.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Line Cook to join our amazing team! Responsibilities: * Provide a high level ... Work closely with the Director of Culinary Services and/or Executive Director to keep residents ...

Line Cook

Marysville, OH · On-site

$14.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Line Cook to join our amazing team! Responsibilities: * Provide a high level ... Work closely with the Director of Culinary Services and/or Executive Director to keep residents ...

Line Cook

Marysville, OH · On-site

$14.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Line Cook to join our amazing team! Responsibilities: * Provide a high level ... Work closely with the Director of Culinary Services and/or Executive Director to keep residents ...

1st Shift Line Lead

New Albany, OH · On-site

$16 - $20.50/hr

Ability to lead & direct all production line operators as well as resolve personnel issues on line * Flexibility to run ALL lines as required (A-J) * Knowledge of wax types & characteristics

Showing results 21-40

Direct Line information

See Columbus, OH salary details

$9

$17

$24

How much do direct line jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for direct line in Columbus, OH is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Direct Line customer service representative?

To thrive as a Direct Line Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a good understanding of insurance products, typically supported by at least a high school diploma. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are often required. Patience, empathy, and resilience are crucial soft skills for managing customer inquiries and resolving issues effectively. These skills enable representatives to deliver high-quality service, build customer trust, and uphold the company’s reputation.

What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?

Direct Line customer service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and managing stressful situations. To support them, Direct Line provides comprehensive training programs, access to knowledge bases, and ongoing coaching from team leaders. Additionally, representatives work within collaborative teams, allowing them to share best practices and seek guidance when needed. This supportive environment helps employees develop their skills and deliver excellent service.

What is a Direct Line job?

Direct Line jobs refer to roles within Direct Line Group, a leading UK insurance company. These roles can range from customer service and claims handling to IT, finance, and marketing positions. Employees at Direct Line work to provide insurance products and services, primarily focusing on motor, home, and small business insurance. The company is known for its direct-to-consumer approach, meaning most customer interactions happen over the phone or online rather than through brokers. Working at Direct Line often involves a focus on customer experience, innovation, and teamwork.

What is the difference between Direct Line vs Customer Service Representative?

AspectDirect LineCustomer Service Representative
CredentialsTypically requires insurance licenses or industry-specific certificationsUsually requires high school diploma or equivalent; some roles prefer customer service experience
Work EnvironmentOffice or remote, focused on insurance or financial servicesCall centers, retail, or office settings across various industries
Employer & Industry UsageInsurance companies, financial institutionsRetail, telecommunications, banking, and other service sectors
Common Search & ComparisonOften compared for client interaction and sales rolesCompared for customer interaction and support roles

While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

Infographic showing various Direct Line job openings in Columbus, OH as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,267 per year, or $17.4 per hour.

First Line Leader

Dupont

Valley View, OH

$16.25 - $20.75/hr

Full-time

Re-posted 4 days ago


DuPont rating

8.3

Company rating: 8.3 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

27th of 100 rated chemical manufacturers


Job description

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers

The First Line Leader (FLL) role is a people leadership and daily management role responsible for accomplishing safe, reliable, quality production through others. The FLL translates area and site priorities into daily shop-floor execution, develops employees through coaching and feedback, and reinforces DuPont Core Values, operational discipline, and standard work. This role strengthens the transition from individual contributor to people leader by building capability in Leader Standard Work, Daily Visual Management, performance dialogue, structured problem solving, and front-line engagement.

This position requires visible shop-floor presence, strong organization, disciplined follow-through, and the ability to manage multiple priorities while developing direct reports and improving area performance. The FLL is expected to use standard routines, visual management, and timely escalation to keep work aligned to safety, quality, delivery, inventory, productivity, cost, and employee engagement objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as appropriate.

SUPERVISORY RESPONSIBILITIES

  • This position will have direct reports and may additionally provide functional guidance to contract workforce, cell leaders, trainers, or other support roles as appropriate.
  • Responsible for the performance management process within the Operations Team, including goal setting, performance measurement, recognition, feedback, coaching, counseling, accountability, and documentation as appropriate.
  • Manages area personnel by providing mentoring, guidance, training oversight, skills development, and support for employee engagement and career growth.
  • Builds team capability by role modeling expected behaviors, reinforcing standard work, developing problem-solving skills, and ensuring employees understand how their work contributes to area and site performance.

Operational Discipline Responsibilities

  • Set expectations and hold employees accountable for DuPont Core Values, including safety, environmental stewardship, ethics, respect for people, integrity, and accountability; model the expected leadership behaviors through daily actions.
  • Maintain visible field presence and reinforce personal safety, process safety, quality, housekeeping, 5S, and operational discipline through coaching, observation, intervention, and follow-up.
  • Execute Leader Standard Work routines, including area walks, start-of-shift activities, daily huddles, shift handovers, operator round review, escalation, and participation in area or weekly production reviews as required by the business.
  • Lead or support Daily Visual Management using SQDIP or other approved area metrics so the team can quickly understand whether it is winning or losing, identify gaps to plan, and take action at the right level.
  • Use performance dialogue to review safety, quality, delivery, inventory, productivity, cost, and people metrics; assign countermeasures, track actions to closure, and escalate barriers with clear facts and ownership.
  • Engage in and champion DuPont Business System (DBS), Operational Excellence (OpEx), and continuous improvement mindsets and behaviors, with emphasis on value creation, waste reduction, standard work, and front-line ownership.
  • Coach employees and teams to solve problems using structured methods such as 5-Why, root cause thinking, PDCA, point kaizen, and standard work troubleshooting; escalate recurring or systemic issues appropriately.
  • Manage time and attendance, staffing, overtime, vacation planning, and daily work assignments for direct reports as appropriate to support reliable area execution.
  • Develop and continuously improve critical operating systems to optimize process design and execution, create value for customers, eliminate waste, reduce cost, and improve reliability and flow.
  • Maintain, develop, and use team key performance indicators and visual boards to connect daily actions to area, site, and business objectives.
  • Lead continuous learning and capability-building efforts, including training, skills development, standard work reinforcement, and cross-training needed to keep the area energized and performing at high levels.
  • Establish effective two-way communication systems within the Operations Team to share information, align priorities, engage employees, recognize contributions, and support the success of the site.
  • Understand, support, and communicate company, business, site, and area strategic initiatives; help employees connect daily work to customer value, operational discipline, and continuous improvement.

Additional Position Requirements

Because this is a people leadership and leadership development position, demonstrated commitment to Core Values, personal development, employee development, operational discipline, and continuous improvement are essential and should be guided by Area Management as appropriate.

Required Qualifications/Experience

  • Bachelor's degree in engineering, supply chain, operational leadership, business, or a related field from an accredited university preferred; candidates without a degree may be considered with exceptional qualifications and more than five years of direct manufacturing supervisory experience.
  • Minimum 3 Years of work experience in a regulated manufacturing setting
  • Intermediate or advanced proficiency with Microsoft Office 365 Suite.

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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit ourAccessibility Page for Contact Information.

DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.


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