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Direct Import Manager Jobs in Bellingham, WA (NOW HIRING)

Omnitrans

Customs Processor

Memphis, TN · On-site

$22 - $35/hr

... direct impact on the customer experience, you are at the right place ! Metro Customs Brokers , a ... Identify the proper classification code for each imported good * Ensure compliance with all ACE ...

All JobsDirect Import JobsDirect Import Manager JobsDirect Import Manager Jobs in Bellingham, WA

Direct Import Manager information

See Bellingham, WA salary details

$25.5K

$72.7K

$108.1K

How much do direct import manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for direct import manager in Bellingham, WA is $72,676.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,400.00 and $88,300.00 per year, depending on experience, location, and employer.

What is a direct import manager?

A Direct Import Manager is a professional responsible for overseeing the process of importing goods directly from manufacturers or suppliers in foreign countries. Their role involves managing all aspects of the import process, including supplier negotiation, compliance with international trade regulations, logistics coordination, and cost management. They ensure that products are sourced efficiently and delivered on time while maintaining quality and legal standards. Direct Import Managers often work closely with supply chain, procurement, and customs teams to streamline operations. This position is vital for companies that rely on international sourcing to stay competitive.

What are the key skills and qualifications needed to thrive as a direct import manager?

To thrive as a Direct Import Manager, you need expertise in international trade regulations, supply chain management, and logistics, often supported by a degree in business, logistics, or a related field. Familiarity with ERP systems, customs compliance software, and global shipping platforms is typically required. Strong negotiation, analytical thinking, and cross-cultural communication skills are crucial for managing vendor relationships and navigating complex global markets. These skills ensure effective cost control, timely product delivery, and compliance with international trade laws, which are vital for a company's global sourcing success.

What are some common challenges faced by direct import managers and how can they be addressed?

Direct Import Managers often encounter challenges such as navigating complex international regulations, coordinating with multiple global suppliers, and managing fluctuating shipping costs and lead times. Staying updated with customs regulations and developing strong relationships with reliable freight forwarders can help mitigate delays and compliance issues. Additionally, implementing robust supply chain management software and maintaining clear communication with both internal teams and external partners are key strategies for overcoming these challenges and ensuring smooth import operations.

Implementation Project Manager

Bellingham, WA • On-site

PLACE Corporate Careers
See more jobs at PLACE Corporate Careersexternal

$60K - $70K/yr

Full-time

Retirement, PTO

Re-posted 10 days ago

Job description

Your Opportunity
At Brivity, part of the PLACE family of companies, we build the technology that powers high-performing real estate teams. Our platform is trusted by agents and brokerages across the country, and every new client who joins us deserves a launch experience that reflects the quality of the product they just invested in. We hold ourselves to a high standard - accurate, on time, and error free - every time.
This is YOUR CHANCE to own the client experience from the moment a sale closes to the moment a client goes live. As our Implementation Project Manager, you will be the face of Brivity for every new client, the project lead who keeps every stakeholder aligned, and the quality bar that ensures nothing slips through the cracks. If you thrive on ownership, run a tight project, and genuinely care about the experience clients have, this is your PLACE.
Who Develops You: Director of Implementation
What You're Great At
You own things - fully, from kickoff to go-live - and you don't let things fall through the cracks. You communicate proactively, not reactively, and your clients always know where things stand. You can direct a team, manage competing priorities, and spot a risk before it becomes a problem. You are comfortable working across multiple functions at once - Launch Tech, MLS, Import, Design - without losing the thread on any of them. You are organized, detail-obsessed, and calm under pressure. And when a process isn't working, you don't just flag it - you fix it.
What You'll Do
  • Own the client experience throughout onboarding, serving as the primary point of contact and maintaining proactive, timely communication at every stage - including the initial intro call and regular progress updates
  • Consistently meet core onboarding KPIs, including a 14 to 21 day launch timeline, 90%+ client satisfaction (CSAT), and error-free launches
  • Own and maintain the client's Arrows onboarding plan, keeping every phase, task, and internal milestone accurate and current from kickoff through go-live
  • Direct the Launch Technician's daily workload, adjusting priorities as needed, and inspect their QA process to ensure accurate, on-time delivery
  • Manage the full contact data import process, from gathering client files and business information through data cleanup, Import team coordination, and client review
  • Complete compliance requirements on the client's behalf in a timely manner
  • Coordinate MLS approval and website or design requests, translating requirements into clear client-facing guidance and ensuring the final product meets quality expectations
  • Identify at-risk accounts early and proactively implement solutions based on client feedback to reduce churn and keep onboarding on track
  • Partner with the leadership team to build and maintain process and training documentation, and to identify and implement improvements that enhance the customer experience
  • Other duties as assigned

What You Bring
  • Experience in project management, client onboarding, implementation, or customer success, ideally within a SaaS or real estate technology environment
  • Working knowledge of CRM platforms with the ability to learn new software tools quickly
  • Experience managing multiple client accounts or projects simultaneously against defined timelines
  • Well-developed verbal and written communication skills with a professional, client-first tone
  • Strong organizational skills, effective multitasking ability, and the capacity to prioritize workload based on urgency
  • Strong ability to identify patterns across accounts and apply sound judgment to adapt quickly to changing client needs
  • Comfort working across cross-functional teams - including Launch Tech, MLS, Import, and Design - to keep projects moving

Salary Range: $60,000-$70,000/year depending on experience
Why PLACE
We believe people do their best work when they're trusted, supported, and surrounded by others who are equally driven. Our competitive benefits include PTO as needed, comprehensive insurance coverage, a 401(k) match, stock option grants, and a stock purchase plan. Every team member is an owner, building the PLACE they are proud to call "my company."

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