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Direct Express Jobs in Tennessee (NOW HIRING)

MSX International

Express Service Coach

Memphis, TN · On-site

The Express Service Coach will be responsible for the professional delivery and installation of MSX ... The Coach will be responsible for developing and maintaining a direct relationship with ...

MSX International

Express Service Coach

Memphis, TN · On-site

The Express Service Coach will be responsible for the professional delivery and installation of MSX ... The Coach will be responsible for developing and maintaining a direct relationship with ...

MSX International

Express Service Coach

Memphis, TN · On-site

The Express Service Coach will be responsible for the professional delivery and installation of MSX ... The Coach will be responsible for developing and maintaining a direct relationship with ...

Goodwill

Donation Express Attendant

Brentwood, TN · On-site

$13.25 - $16.75/hr

Donation Express Attendant Job Location: Brentwood DEC Job Summary: The Donation Express Attendant ... Sort and secure donations as designated by the Director of Donations, DEC Manager and Supervisor(s)

Goodwill

Donation Express Attendant

Nashville, TN · On-site

$13.50 - $17.25/hr

Donation Express Attendant Job Location: E. Nashville Swifty DEC Job Summary: The Donation Express ... Sort and secure donations as designated by the Director of Donations, DEC Manager and Supervisor(s)

Goodwill

Donation Express Attendant

Franklin, TN · On-site

$13.75 - $17.50/hr

Donation Express Attendant Job Location: Franklin-Grassland DEC Job Summary: The Donation Express ... Sort and secure donations as designated by the Director of Donations, DEC Manager and Supervisor(s)

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How much do direct express jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for direct express in Tennessee is $15.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $16.15 per hour, depending on experience, location, and employer.

What is a Direct Express job?

A Direct Express job typically refers to a position related to the Direct Express® program, which is a payment system managed by the U.S. Department of the Treasury. Employees in this role may assist customers with prepaid debit card services, help resolve account issues, or provide support related to federal benefit payments. These positions often require strong customer service skills and knowledge of financial transactions.

Does express employment get paid weekly?

Express employment agencies typically pay workers on a weekly basis, but payment schedules can vary depending on the employer and the specific job. It is advisable to confirm the pay schedule with the staffing agency or employer before starting the position.

What are the key skills and qualifications needed to thrive in the Direct Express position, and why are they important?

To thrive in a Direct Express role, you generally need a strong background in customer service, financial literacy, and data entry, often supported by a high school diploma or relevant experience in banking or payments. Proficiency with payment processing systems, customer relationship management (CRM) software, and basic office applications is typically required. Exceptional communication skills, attention to detail, and the ability to calmly resolve issues are key soft skills for this position. These competencies are crucial to ensure that customer inquiries are handled efficiently and financial transactions are processed accurately and securely.

What are the primary daily responsibilities for someone working in a Direct Express position?

Individuals in a Direct Express role typically spend their day assisting customers with questions or issues related to prepaid card accounts, processing transactions, and resolving discrepancies. They regularly use secure internal systems to verify account information, track payments, and update customer records. You’ll collaborate with team members and other departments to escalate complex cases and ensure regulatory compliance. This position requires a high level of professionalism, as you serve as the main point of contact for cardholders seeking assistance.

What are popular job titles related to Direct Express jobs in Tennessee? For Direct Express jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Direct Express jobs in Tennessee look for? The top searched job categories for Direct Express jobs in Tennessee are:
Direct Express jobs near you
Express Service Coach

Express Service Coach

MSX International

Memphis, TN • On-site

Full-time

Posted 13 days ago

Job description

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

The Express Service Coach will be responsible for the professional delivery and installation of MSX Express Maintenance prescribed solutions furnished by MSX. The Coach will be responsible for developing and maintaining a direct relationship with specifically assigned dealers, and OEM field organizations where applicable, as well as to assist with Dealer Launch Meetings and Dealer Workshop Meetings.

The Coach will be responsible for the following:

  • Installation and Sustainment of the Basic and/or Advanced Express Maintenance program as outlined in the MSX Express Maintenance program documentation
  • Dealership Express Consultations as outlined in the MSX Express Maintenance program documentation
  • Dealer remote and in-dealer classroom training as outlined in the MSX Express Maintenance program curriculum documentation
  • Dealership staff on the job training as outlined in the MSX Express Maintenance program documentation
  • Dealership phone follow-up support
  • Timely and comprehensive completion of dealer action plans
  • Implement best practice processes within the Express Maintenance operation (customer appointment, customer reception/greeting, workshop scheduling, repair processes, productivity and efficiency, quality control, invoice preparation, customer vehicle delivery, follow up call after repair, etc…).
  • Adequate OEM National and Regional personnel contact
  • Monthly field detail reports submission
  • Weekly time cards and expense reports submission
Qualifications

The successful candidate will possess at least 7 - 10 years of Dealership or Aftermarket management experience. OEM dealer contact experience is a plus, as well as excellent verbal and written communication skills. This position requires proficiency with Microsoft Word, PowerPoint, Excel as well as navigating internet web based applications. The successful candidate must also reflect an exceptional track record and attributes that includes:

  • Ability to leverage relationships to identify and sell the business case for change
  • Analyzing data from dealer financials and operational assessments to establish improvement action plans
  • Implementation of Maintenance advisor selling systems and overall process improvement solutions at the aftermarket or retail level
  • Ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI
  • Demonstrated proficiency with PC applications in a Windows environment
  • Ability to train and utilize all aspects of Automotive Tire Sales and automotive Maintenance sales
  • Ability to influence the sales personnel and technicians in the training processes and monitoring the results

The Coach will need to be available and have the desire to travel 80% of the time. Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision.


Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.