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Direct Client Virtual Assistant Jobs in Roswell, GA

BELAY - Corporate

Client Relations Manager

Atlanta, GA · On-site +1

Job title Client Relations Manager Department Client Relations Reports to Director of Client ... virtual and in-person interactions. You are expected to exemplify our mission, vision, and core ...

Jobtailor

Virtual Payment Sales Director

Atlanta, GA · On-site

$120 - $180/hr

Partner cross-functionally to ensure seamless lead routing, onboarding, and client experience ... Direct experience leading inside sales, virtual sales, or contact center-based teams * Typically, 8 ...

Us Bank

MPS Virtual Payment Sales Director

Atlanta, GA · On-site

$118.17 - $144.43/hr

Partner cross‑functionally to ensure seamless lead routing, onboarding, and client experience ... Direct experience leading inside sales, virtual sales, or contact center‑based teams. * Eight to ...

US Bank

MPS Virtual Payment Sales Director

Atlanta, GA · Hybrid

Partner cross-functionally to ensure seamless lead routing, onboarding, and client experience ... Direct experience leading inside sales, virtual sales, or contact center-based teams * Typically, 8 ...

Optimize Home Care, LLC

Nursing Assistant

Atlanta, GA · On-site

$15 - $16/hr

Certified Nursing Assistant (CNA) Needed Immediately - Attractive Rates - $ Per Hour, Super ... direct client care in a home care agency setting; or o Evidence of sympathetic attitude toward ...

Optimize Home Care, LLC

Nursing Assistant

Atlanta, GA · On-site

$15 - $16/hr

Certified Nursing Assistant (CNA) Needed Immediately - Attractive Rates - $ Per Hour, Super ... direct client care in a home care agency setting; or o Evidence of sympathetic attitude toward ...

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Direct Client Virtual Assistant information

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How much do direct client virtual assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for direct client virtual assistant in Roswell, GA is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.19 per hour, depending on experience, location, and employer.

How does a direct client virtual assistant typically manage communication and collaboration with clients who work in different time zones?

As a Direct Client Virtual Assistant, managing communication across time zones is a common challenge. Most VAs use shared digital tools like project management platforms, cloud-based calendars, and messaging apps to stay organized and responsive. It's standard practice to establish overlapping 'core hours' for real-time communication and clarify expectations regarding response times. Regular check-ins and clear documentation help ensure tasks are completed smoothly, regardless of time differences. This approach fosters trust and reliable collaboration, even when working remotely for clients around the world.

What is a direct client virtual assistant?

Direct Client Virtual Assistants are professionals who provide administrative, technical, or creative support to clients remotely, usually working directly for the client rather than through an agency. Their tasks may include scheduling, email management, research, data entry, and more, depending on the client’s needs. Working directly with clients allows Virtual Assistants to build stronger relationships and tailor their services to specific requirements. This role often requires excellent communication, organizational skills, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a direct client virtual assistant?

To thrive as a Direct Client Virtual Assistant, you need strong organizational abilities, excellent written and verbal communication, and proficiency in administrative tasks, often supported by experience or a relevant certification. Familiarity with tools like Google Workspace, Microsoft Office, project management platforms (e.g., Asana, Trello), and communication systems such as Slack or Zoom is typically required. Outstanding time management, problem-solving, and interpersonal skills help you stand out in supporting clients remotely. These skills ensure tasks are completed efficiently, client needs are met proactively, and professional relationships are maintained, which is vital for client satisfaction and long-term success.

What are popular job titles related to Direct Client Virtual Assistant jobs in Roswell, GA?

For Direct Client Virtual Assistant jobs in Roswell, GA, the most frequently searched job titles are:

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Direct Client Virtual Assistant jobs near you

Client Relations Manager

BELAY - Corporate

Atlanta, GA • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

BELAY rating

7.4

Company rating: 7.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

222nd of 491 rated business services

Job description

Job title
Client Relations Manager
Department
Client Relations
Reports to
Director of Client Relations
Classification
Full-Time / Exempt
Work Location
Remote (50-miles within Atlanta, GA)
Travel Requirement
Occasional travel is required, including attendance at BELAY's annual company Summit and other business meetings as needed.
Job purpose
The Client Relations Manager leads and develops a team of Client Success Consultants responsible for delivering an exceptional client experience. This role drives team performance, client retention, and revenue growth by establishing clear expectations, monitoring results, coaching employees, and proactively addressing client and team needs.
Essential Functions
As a BELAY Corporate Team member, you will professionally represent the company in all virtual and in-person interactions. You are expected to exemplify our mission, vision, and core values while fostering a collaborative and positive team environment.
  • Lead and develop a team of Client Success Consultants by establishing clear objectives, performance expectations, and accountability for results.
  • Conduct regular one-on-one and team meetings to provide coaching, feedback, training, and support.
  • Monitor team performance against established client retention, revenue, service, and productivity goals, using data to identify trends and determine appropriate actions.
  • Manage employee performance by recognizing strong contributions, identifying development opportunities, and addressing performance concerns through timely coaching and documented improvement plans.
  • Ensure Client Success Consultants provide proactive, consultative support throughout the client lifecycle, including onboarding, ongoing communication, issue resolution, and account growth.
  • Review client and contractor feedback, account health indicators, and escalation trends to identify risks and improve the overall service experience.
  • Ensure at-risk accounts have documented action plans, assigned owners, and defined timelines to support client retention.
  • Coach Client Success Consultants to identify appropriate upsell, referral, and account expansion opportunities within their client portfolios.
  • Partner with the Director of Client Relations and cross-functional stakeholders to resolve escalations and support targeted retention and revenue-growth initiatives.
  • Recommend improvements to processes, systems, tools, and service delivery based on performance data, client needs, and business priorities.

Minimum Qualifications
  • Bachelor's degree or equivalent combination of education and relevant experience.
  • 3 or more years of experience in client success, account management, sales, or a related client-facing environment.
  • 1 or more years of experience leading, supervising, or coaching employees.
  • Experience managing client retention, account health, or revenue-growth initiatives.
  • Experience using performance metrics and business systems to monitor results and make informed decisions.
  • Demonstrated ability to coach employees, address performance concerns, and manage client escalations.

Preferred Qualifications
  • Experience leading a client success or account management team in a remote environment.
  • Experience with customer relationship management, client success, or performance management systems.
  • Experience using AI-assisted tools to improve team efficiency or client outcomes.

Skills & Competencies
  • Strong people leadership and employee coaching skills.
  • Strong verbal and written communication skills.
  • Client relationship management and consultative service skills.
  • Ability to interpret performance data and translate findings into action.
  • Strong judgment, problem-solving, and conflict-resolution skills.
  • Excellent organizational and time management skills.
  • Ability to prioritize competing needs and meet deadlines.
  • Ability to work independently and collaborate across departments.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Ability to learn new technologies and adapt to changing business needs.

Working Conditions
BELAY is a remote-first organization. This role requires a dedicated home office, regular use of virtual collaboration tools, and a work schedule that aligns with business needs and BELAY's core collaboration hours. Occasional travel or flexibility outside standard business hours may be required based on the role.
Physical Requirements
  • Prolonged periods of sitting and computer use.
  • Frequent participation in virtual meetings.
  • Ability to communicate effectively through video conferencing, email, and phone.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Direct Reports
Client Success Consultant(s)
Disclaimer
This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Responsibilities may change from time to time based on business needs, and team members may be assigned additional duties as needed.
Equal Employment Opportunity
BELAY is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.
Salary range
$80,000 + $85,000 plus an eligible annual bonus of up to $10,000
Location Requirements:
This role is remote within the U.S. However, due to employment and tax compliance considerations, we are currently unable to hire employees in the following states: California, New York, Illinois, Oregon.

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