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Direct Claims Jobs in Virginia (NOW HIRING)

Dollar Tree

Claims Assistant

Chesapeake, VA · On-site

$23 - $25.25/hr

We are seeking a detail-oriented, proactive, self-directed contributor able to manage competing ... The Claims Assistant is a support role for the Risk Management team. This role partners with ...

Dollartree

Claims Assistant

Chesapeake, VA · On-site

$23 - $25.25/hr

We are seeking a detail-oriented, proactive, self-directed contributor able to manage competing ... The Claims Assistant is a support role for the Risk Management team. This role partners with ...

Corvel

Claims Specialist

Glen Allen, VA · Remote

$52K - $85K/yr

... the direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Receives auto and ...

Corvel

Claims Specialist

Glen Allen, VA · Remote

$52K - $85K/yr

... direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Receives Workers ...

Markel International

Associate Claims Examiner

Richmond, VA · Hybrid

$17.50 - $23.75/hr

This position will be responsible for the resolution of low complexity and low exposure claims and provide support to other team members as directed. This position will work closely with their ...

USAA

Manager, Claims Operations - Auto

Chesapeake, VA · On-site +1

$103K - $197K/yr

... direct team lead, supervisory or management experience. * Experience using and interpreting data to make decisions. * Demonstrated leadership, initiative, customer service and/or claims handling ...

New

USAA

Manager, Claims Operations - Auto

Chesapeake, VA · On-site +1

$103K - $197K/yr

... direct team lead, supervisory or management experience. * Experience using and interpreting data to make decisions. * Demonstrated leadership, initiative, customer service and/or claims handling ...

New

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Showing results 21-40

All JobsDirect Claims JobsDirect Claims Jobs in Virginia

Direct Claims information

What is a direct claim?

Direct claims refer to insurance claims that are filed directly by the policyholder with their own insurance company, rather than going through a third party or the at-fault party's insurer. This process is common in situations like auto accidents, where the policyholder seeks compensation for damages or losses under their own policy. Direct claims help streamline the process, reduce delays, and ensure the policyholder receives prompt assistance and settlements. They are often associated with 'first-party' insurance coverage, such as collision, comprehensive, or health insurance claims.

Can you work remotely in direct claims jobs?

Many direct claims jobs offer remote work options, especially for roles involving claims processing, customer service, or administrative tasks. Employers may require familiarity with claims management software and good communication skills, and remote positions often involve standard office hours and secure internet connections.

Do I need a degree to be a direct claims specialist?

A degree is not typically required to become a direct claims specialist, but relevant experience, knowledge of insurance policies, and strong communication skills are important. Many employers provide on-the-job training and may prefer candidates with a high school diploma or equivalent. Certifications in insurance or claims processing can enhance job prospects.

What are some common challenges faced by professionals in direct claims roles, and how can they effectively manage these challenges?

Professionals in Direct Claims often face the challenge of balancing a high volume of claims with the need for thorough investigation and timely resolution. Managing customer expectations and handling sensitive situations, such as denied claims or complex cases, can also be demanding. Effective communication, strong organizational skills, and staying updated on policy guidelines are crucial for success. Building collaborative relationships with adjusters, underwriters, and other departments helps ensure accurate and efficient claims processing.

What are the key skills and qualifications needed to thrive as a direct claims specialist?

To thrive as a Direct Claims Specialist, you need a solid understanding of insurance policies, claims processes, and relevant legal regulations, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC or CPCU is typical. Exceptional attention to detail, problem-solving abilities, and strong communication skills set top performers apart in this role. These skills and qualifications ensure claims are processed accurately and efficiently, leading to customer satisfaction and minimized risk for the insurer.

What is the difference between Direct Claims vs Claims Adjuster?

AspectDirect ClaimsClaims Adjuster
CredentialsInsurance license, knowledge of policiesInsurance license, sometimes certifications like AIC or CPCU
Work EnvironmentCustomer service, office or remoteFieldwork, office, or remote
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding direct claims handlingEvaluating claims adjustment roles

Direct Claims professionals primarily handle claims directly from policyholders, focusing on processing and resolving claims within the insurance company. Claims Adjusters evaluate, investigate, and settle claims, often working in the field or remotely. Both roles require insurance licensing, but Claims Adjusters may have additional certifications. While their work overlaps in claims processing, Direct Claims roles are more customer-facing, whereas Claims Adjusters focus on assessment and negotiation.

What are popular job titles related to Direct Claims jobs in Virginia? For Direct Claims jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Direct Claims jobs in Virginia look for? The top searched job categories for Direct Claims jobs in Virginia are:
What cities in Virginia are hiring for Direct Claims jobs? Cities in Virginia with the most Direct Claims job openings:
Direct Claims jobs near you

Claims Assistant

Dollar Tree

Chesapeake, VA • On-site

$23 - $25.25/hr

Full-time

Posted 28 days ago

Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,513 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

The Dollar Tree Risk Management Team doesn't simply work together; we challenge each other to push further, think smarter, and love what we're doing together. Our shared purpose is to mitigate risk of loss to the enterprise through insurance, claims management and consultative partnership with business owners. We are seeking a detail-oriented, proactive, self-directed contributor able to manage competing priorities, take ownership of work, and consistently follow through in a fast-paced environment.
The Claims Assistant is a support role for the Risk Management team. This role partners with internal and external stakeholders to keep the processes flowing. The primary responsibility is to support the team's efforts for claims resolution and cost mitigation strategies.
Principal Duties and Responsibilities - Primary responsibilities listed in order of importance
• Works independently onsite with a problem-solving positive attitude and maintains confidentiality of materials at all times.
  • Supports claims resolutions by collecting relevant business documents required.
  • Accesses and pulls video
  • Cross trains with other departmental activities as needed.
  • Serves as an engaged team member to actively identify and recommend additional opportunities for improvement of the total cost of risk.
  • Ensures highest level of customer service with internal and external business partners while providing timely support.
  • Maintains logs of data and/or reports related to claims support.

• Assists department with triage of claim calls, emails and mail.
• Assists in general department support and administrative duties, such as filing, sorting, etc.
  • Other duties and special projects as assigned by Risk Management leaders.

Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.
  • Entry level position
  • Excellent written and verbal communications skills; ability to handle difficult situations
  • Pro-active and collaborative mindset with an ability to work in fast paced team environment, handling multiple tasks and meeting deadlines

Start Rate = $23.00 to $25.25 Hour
Full time
500 Volvo Parkway,Chesapeake,Virginia 23320
Risk Management
Dollar Tree

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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