ZipRecruiter

Log In

1

Direct Claims Jobs in Arkansas (NOW HIRING)

Walmart

(USA) Senior Manager, Claims Management

Rogers, AR · On-site

$90K - $180K/yr

It includes direct oversight of California and Texas non-subscriber operations, requiring strong ... Oversee claims disputes by evaluating files, coordinating with experts, and ensuring accurate ...

New

Walmart

(USA) Senior Manager, Claims Management

Goshen, AR · On-site

$90K - $180K/yr

It includes direct oversight of California and Texas non-subscriber operations, requiring strong ... Oversee claims disputes by evaluating files, coordinating with experts, and ensuring accurate ...

New

Walmart

(USA) Senior Manager, Claims Management

Elkins, AR · On-site

$90K - $180K/yr

It includes direct oversight of California and Texas non-subscriber operations, requiring strong ... Oversee claims disputes by evaluating files, coordinating with experts, and ensuring accurate ...

New

Walmart

(USA) Senior Manager, Claims Management

Lowell, AR · On-site

$90K - $180K/yr

It includes direct oversight of California and Texas non-subscriber operations, requiring strong ... Oversee claims disputes by evaluating files, coordinating with experts, and ensuring accurate ...

New

America's Car-Mart, Inc.

Claims Agent

Rogers, AR · On-site

$16/hr

APP Claims Agent Join our team as an APP Claims Agent and serve as a trusted point of contact for ... Perform additional duties as assigned by your direct manager. What We're Looking For * Strong ...

America's Car-Mart, Inc.

Claims Agent

Rogers, AR · On-site

$16/hr

APP Claims Agent Join our team as an APP Claims Agent and serve as a trusted point of contact for ... Perform additional duties as assigned by your direct manager. What We're Looking For * Strong ...

next page

Showing results 1-20

All JobsDirect Claims JobsDirect Claims Jobs in Arkansas

Direct Claims information

What is a direct claim?

Direct claims refer to insurance claims that are filed directly by the policyholder with their own insurance company, rather than going through a third party or the at-fault party's insurer. This process is common in situations like auto accidents, where the policyholder seeks compensation for damages or losses under their own policy. Direct claims help streamline the process, reduce delays, and ensure the policyholder receives prompt assistance and settlements. They are often associated with 'first-party' insurance coverage, such as collision, comprehensive, or health insurance claims.

What are the key skills and qualifications needed to thrive as a direct claims specialist?

To thrive as a Direct Claims Specialist, you need a solid understanding of insurance policies, claims processes, and relevant legal regulations, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC or CPCU is typical. Exceptional attention to detail, problem-solving abilities, and strong communication skills set top performers apart in this role. These skills and qualifications ensure claims are processed accurately and efficiently, leading to customer satisfaction and minimized risk for the insurer.

What are some common challenges faced by professionals in direct claims roles, and how can they effectively manage these challenges?

Professionals in Direct Claims often face the challenge of balancing a high volume of claims with the need for thorough investigation and timely resolution. Managing customer expectations and handling sensitive situations, such as denied claims or complex cases, can also be demanding. Effective communication, strong organizational skills, and staying updated on policy guidelines are crucial for success. Building collaborative relationships with adjusters, underwriters, and other departments helps ensure accurate and efficient claims processing.

What is the difference between Direct Claims vs Claims Adjuster?

AspectDirect ClaimsClaims Adjuster
CredentialsInsurance license, knowledge of policiesInsurance license, sometimes certifications like AIC or CPCU
Work EnvironmentCustomer service, office or remoteFieldwork, office, or remote
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding direct claims handlingEvaluating claims adjustment roles

Direct Claims professionals primarily handle claims directly from policyholders, focusing on processing and resolving claims within the insurance company. Claims Adjusters evaluate, investigate, and settle claims, often working in the field or remotely. Both roles require insurance licensing, but Claims Adjusters may have additional certifications. While their work overlaps in claims processing, Direct Claims roles are more customer-facing, whereas Claims Adjusters focus on assessment and negotiation.

What are popular job titles related to Direct Claims jobs in Arkansas?

For Direct Claims jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Direct Claims jobs in Arkansas look for?

The top searched job categories for Direct Claims jobs in Arkansas are:

What cities in Arkansas are hiring for Direct Claims jobs?

Cities in Arkansas with the most Direct Claims job openings:

Direct Claims jobs near you
Infographic showing various Direct Claims job openings in Arkansas as of June 2026, with employment types broken down into 1% Internship, 34% Full Time, 45% Part Time, 19% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

(USA) Senior Manager, Claims Management

Walmart

Farmington, AR • On-site

$90K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,601 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...The Senior Manager, Claims Management leads the execution of strategic business initiatives optimizing claims operations and consistent outcomes. This role provides oversight of claims resolution, quality assurance, and vendor performance across a portfolio of states, including accountability for the Texas Non-Subscriber program. Leveraging strong program management capabilities, the role collaborates with internal and external partners to drive innovative solutions that grow efficiency, control costs, mitigate financial risk, and enhance client satisfaction within Walmart businesses. The role requires demonstrated leadership in managing complex claims operations and fostering a culture of integrity and accountability while influencing the delivery of consistent, high-quality results.
About the team:
The TPA Operations team provides strategic oversight of a large Third-Party Administrator managing workers’ compensation claims across 14 states. The team drives accountability, consistency, and exceptional outcomes in a complex, high-volume environment. It includes direct oversight of California and Texas non-subscriber operations, requiring strong leadership and sound judgment to navigate regulatory and operational challenges. Team members collaborate with internal and external partners to enhance performance, improve processes, and ensure effective claims administration at scale. This team thrives on complexity, continuous improvement, and leading through change to deliver impactful results. What you'll do...
  • Lead execution of business plans by identifying operational needs, setting priorities, and removing obstacles to enhance performance.
  • Provide strategic oversight and direction to third-party claims managers, team leaders, and examiners to ensure consistent delivery of claims outcomes and service excellence.
  • Partner with Director, Claims Management on claims strategy and portfolio operational execution.
  • Oversee claims disputes by evaluating files, coordinating with experts, and ensuring accurate settlements or denials.
  • Collaborate with legal counsel to manage company exposure and structure complex settlements.
  • Lead legal roundtables and claim reviews to drive resolution and continuous engagement across internal and external teams.
  • Analyzing claims data, monitoring trends, and implementing innovative strategies.
What You'll Bring
  • Extensive experience in claims resolution, processing, and investigations, with strong knowledge of workers' compensation regulations in California, Texas, and Washington.
  • Proven leadership skills in managing teams, including training, mentoring, and influential leadership to foster a high-performing, collaborative environment.
  • Expertise in project management and continuous improvement processes to enhance claims handling efficiency and compliance.
  • Ability to manage and influence third-party administrator (TPA) vendor relationships.
  • Strong analytical skills to interpret claims data trends and develop innovative strategies for risk mitigation and operational excellence.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

ㅤ

ㅤ

ㅤ

ㅤ

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location... 905 Customer Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Walmart logo

About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

FacebookTwitter

View All Walmart Jobs

Apply