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Diminished Value Claims Adjuster Jobs in Rio Rancho, NM

When you join our company, we want you to feel valued, supported, and proud to work here. That ... Sign on bonus: $1,500 for candidates who hold an adjuster's license that is active and in good ...

When you join our company, we want you to feel valued, supported, and proud to work here. That ... Sign on bonus: $1,500 for candidates who hold an adjuster's license that is active and in good ...

Diminished Value Claims Adjuster information

See Rio Rancho, NM salary details

$28.7K

$60.8K

$84.7K

How much do diminished value claims adjuster jobs pay per year?

As of Aug 22, 2026, the average yearly pay for diminished value claims adjuster in Rio Rancho, NM is $60,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a diminished value claims adjuster?

Diminished Value Claims Adjusters are insurance professionals who assess the reduction in a vehicle’s market value after it has been damaged and repaired following an accident. Their role is to evaluate claims submitted by policyholders or third parties seeking compensation for the loss in value, even after repairs have been made. They review repair estimates, market data, and sometimes inspect vehicles to determine the appropriate diminished value amount. These adjusters help ensure fair compensation in accordance with state laws and insurance policies.

What skills and qualifications are needed to be a diminished value claims adjuster?

A Diminished Value Claims Adjuster should have strong analytical skills, detailed knowledge of auto appraisals, and an understanding of insurance policies, often supported by a background in insurance or automotive industries. Familiarity with claims management software, valuation tools, and potentially state adjuster licensing are typically required. Excellent negotiation, communication, and customer service skills are crucial for effectively handling claims and collaborating with clients and other parties. These competencies are vital for accurately assessing vehicle value loss, ensuring fair settlements, and maintaining trust with policyholders.

What are common challenges faced by diminished value claims adjusters when evaluating claims?

Diminished Value Claims Adjusters often encounter challenges such as accurately assessing the pre- and post-accident value of a vehicle, dealing with incomplete documentation from claimants, and navigating differing opinions between vehicle owners, repair shops, and insurance companies. Additionally, adjusters must stay updated on evolving state regulations regarding diminished value claims and sometimes mediate disputes to reach fair settlements. Successfully managing these challenges requires strong analytical skills, attention to detail, and effective communication with all parties involved.

What is the difference between Diminished Value Claims Adjuster vs Auto Appraiser?

AspectDiminished Value Claims AdjusterAuto Appraiser
CertificationsAdjuster licenses, possibly specialized in diminished valueAppraisal certifications, such as I-CAR or ASE
Work EnvironmentInsurance companies, claims offices, or independentAuto repair shops, appraisal firms, or insurance companies
Primary ResponsibilitiesAssessing vehicle diminished value after an accident for insurance claimsInspecting and estimating vehicle damage for repair costs

While both roles involve vehicle assessment, the Diminished Value Claims Adjuster focuses on evaluating the loss in vehicle value after an accident for insurance claims, whereas the Auto Appraiser primarily estimates repair costs. The adjuster handles claims processing, often requiring licensing, while the appraiser concentrates on damage assessment for repairs.

Can you negotiate a diminished value claims adjuster?

A diminished value claims adjuster evaluates and negotiates claims related to the reduced value of a vehicle after an accident. Negotiation skills are important in this role, as adjusters often work with claimants and insurance companies to reach fair settlements based on vehicle appraisals and industry standards. Effective communication and knowledge of vehicle valuation tools are essential for success in this position.

What are popular job titles related to Diminished Value Claims Adjuster jobs in Rio Rancho, NM?

For Diminished Value Claims Adjuster jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Diminished Value Claims Adjuster jobs in Rio Rancho, NM look for?

The top searched job categories for Diminished Value Claims Adjuster jobs in Rio Rancho, NM are:

Infographic showing various Diminished Value Claims Adjuster job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $60,771 per year, or $29.2 per hour.

Senior Workers Compensation Claims Adjuster

Gallagher

Albuquerque, NM • Remote

$60K - $78K/yr

Full-time

Re-posted 27 days ago


Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

212th of 311 rated insurance


Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Jurisdictions: NM

Licenses:  NM

• This role is eligible for fully remote work


How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims. 
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. 
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process 
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. 
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. 


About You

Ideal candidates for this position will have:  
Claims Background: A minimum of 3-5 years experience handling lost time/indemnity claims and have extensive experience with litigated files
Jurisdictional Experience: NM
Active Adjusters' licenses: NM
As a key member of our experienced Claims Adjuster team, you will: 

• Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.

• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process

• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

Required Qualifications: 
• High School Diploma. 
• Minimum of 5 years related claims experience. 
• Appropriately licensed and/or certified in all states in which claims are being handled. 
• Knowledge of accepted industry standards and practices. 
• Computer experience with related claims and business software. 

 
Desired: 
• Bachelor's Degree 

#LI-KD1

#LI-Remote

#WorkersComp


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Ideal candidates for this position will have:  
Claims Background: A minimum of 3-5 years experience handling lost time/indemnity claims and have extensive experience with litigated files
Jurisdictional Experience: NM
Active Adjusters' licenses: NM
As a key member of our experienced Claims Adjuster team, you will: 

• Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.

• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process

• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

Required Qualifications: 
• High School Diploma. 
• Minimum of 5 years related claims experience. 
• Appropriately licensed and/or certified in all states in which claims are being handled. 
• Knowledge of accepted industry standards and practices. 
• Computer experience with related claims and business software. 

 
Desired: 
• Bachelor's Degree 

#LI-KD1

#LI-Remote

#WorkersComp

Education:UNAVAILABLEEmployment Type: FULL_TIME

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