Map Commercial client journeys end to end; improve onboarding, service, digital engagement, and ... clients, communities and associates unlock their full potential with capital and counsel.
Map Commercial client journeys end to end; improve onboarding, service, digital engagement, and ... clients, communities and associates unlock their full potential with capital and counsel.
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With over 1,000 associates, we are big enough to perform, but small enough to care! Mesa' strategic ... This position is a Nuclear I&C Digital Design and Cyber Security Engineer. The successful candidate ...
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As an Associate Director of Paid Social, you are an experienced digital marketing leader with 5+ years of experience in paid social strategy development and execution. You possess a deep ...
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Report and analyze sales data, providing insights to optimize our strategies for better results. o ... Proficiency with digital tools and applications is a must. o A Passion for helping Others: You are ...
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... strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture ... and digital product delivery needs for organizations around the world. Headquartered in ...
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Participate in scheduled performance reviews and strategic planning sessions with Maritz Managers ... This is designed to indicate the general nature and level of work performed by associates within ...
Participate in scheduled performance reviews and strategic planning sessions with Maritz Managers ... This is designed to indicate the general nature and level of work performed by associates within ...
Participate in scheduled performance reviews and strategic planning sessions with Maritz Managers ... This is designed to indicate the general nature and level of work performed by associates within ...
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Digital Strategy Associate information
What is the difference between Digital Strategy Associate vs Digital Marketing Coordinator?
| Aspect | Digital Strategy Associate | Digital Marketing Coordinator |
|---|---|---|
| Required Credentials | Bachelor's degree in marketing, business, or related field; familiarity with digital tools | Bachelor's degree in marketing, communications, or related field; knowledge of marketing platforms |
| Work Environment | Collaborative teams, strategic planning sessions, client meetings | Campaign management, content creation, social media management |
| Employer & Industry Usage | Tech firms, marketing agencies, corporate marketing departments | Brands, advertising agencies, media companies |
The Digital Strategy Associate focuses on developing and implementing overall digital strategies, analyzing data, and aligning digital initiatives with business goals. In contrast, the Digital Marketing Coordinator handles day-to-day marketing campaigns, content execution, and social media activities. Both roles require digital literacy and collaboration but differ in strategic versus operational focus.
What are the key skills and qualifications needed to thrive as a Digital Strategy Associate, and why are they important?
What are some common challenges Digital Strategy Associates face when working with cross-functional teams?
What does a Digital Strategy Associate do?
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Full-time
Medical, Dental, Vision, Retirement
Posted 9 days ago
First Horizon Bank rating
8.3
Based on 30 frontline employees who took The Breakroom Quiz
34th of 141 rated banks
Job description
Location: On site at location listed in job posting
Summary
The Head of Commercial Banking Strategy sets and executes the multiyear strategic agenda for Commercial Banking (including Middle Market), Business Banking, Community Banking, and Market/Investor CRE (≤$20MM). This leader drives depositled balance sheet growth, fee income, pricing discipline, portfolio performance, and a differentiated client experience by translating strategy into banker and relationship team workflows with measurable outcomes. The role directly oversees Commercial Portfolio Management Strategy, Commercial Transformation and Quality, Small Business Administration, and Digital & AI Enablement as well as line one credit and operational risk. The leader evaluates and champions AI and technology initiatives endtoend—from vendor selection and due diligence to field adoption and realized ROI—while collaborating on policy and regulatory matters with strategic partners. This role partners with an existing PMO as needed; it does not lead a dedicated PMO.
Essential Duties and Responsibilities
- Lead the 3–5 year strategic plan for MM/BB/Community and Market/Investor CRE; translate into annual priorities, budgets, and objectives/key results; Ensure alignment with enterprise strategy, capital planning, risk appetite, and fair banking standards.
- Define growth strategies by segment, market, and industry; in partnership with Regional Presidents, Finance and Sales Enablement: recommend banker annual goals in loan production, deposit production, Treasury production, New To Bank and other goals; set client acquisition, expansion, and retention priorities.
- Drive revenue and LOB alignment by creating and executing strategies, leading change management, and directing stakeholder engagement across Commercial, Business Banking, Community, Private Client, and Specialty.
- Lead Regional Bank commercial portfolio management to optimize asset quality and client lending experience; helps drive revenue initiatives. Drive Regional Bank initiatives and efficiencies.
- Own SBA strategy and P&L; Set growth targets, channel mix and product strategy.
- Identify high impact AI and technology opportunities across origination, underwriting, onboarding, service, pricing, and portfolio management.
- Map Commercial client journeys end to end; improve onboarding, service, digital engagement, and cycle times to lift NPS and retention.
- Performs all other duties as assigned
Supervisory Responsibilities
Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
- 12+ years in Commercial Banking strategy, corporate strategy, or toptier consulting with direct experience in Middle Market, Business Banking, Community Banking, and/or Market/Investor CRE.
- Deep understanding of Commercial products and economics (credit, treasury management, payments) and risk adjusted profitability.
- Hands on experience leading AI/digital transformation in Commercial Banking, including third party vendor evaluation, due diligence, deployment, and field adoption.
- Proven success leading cross functional initiatives from concept through execution and value capture.
- Strong analytical and financial modeling skills; fluency with BI/analytics tools; comfort with experimentation and ROI measurement.
- Executive presence and communication skills to influence senior leadership.
- People leadership experience, including leading leaders.
- Bachelor’s degree required; MBA or relevant graduate degree preferred.
Preferred Qualifications
- Familiarity with model risk and AI governance and thirdparty risk management in a regulated environment.
- Experience integrating solutions into CRM and banker workflows; change management certification or equivalent experience.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Pay
Benefits
Hours and flexibility
Workplace
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About First Horizon Bank
Sourced by ZipRecruiter
Industry
Finance and insurance and commercial banking
Company size
5,001 - 10,000 Employees
Headquarters location
Memphis, TN, US