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Digital Operations Project Manager Jobs in Massachusetts

Project management experience in digital agency or product delivery environments * Strong communication and stakeholder management skills * Ability to translate business goals into actionable ...

Position Overview The Operations Project Coordinator is responsible for managing and coordinating residential solar and HVAC projects from contract through completion. This role works closely with ...

Key responsibilities include supporting digital operations including translating business ... Project Management * Business Operations Management * Policies, Procedures, and Guidelines ...

Serve as the operational project manager and Enterprise Technology liaison across CRM, MarTech ... Bachelor's degree in Business, Marketing, Digital Commerce, Operations, Merchandising, or a related ...

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Digital Operations Project Manager information

What is a digital operations project manager?

A Digital Operations Project Manager is responsible for overseeing and coordinating digital projects within an organization, ensuring that operations run smoothly and efficiently. They manage timelines, resources, and cross-functional teams to implement digital solutions that support business goals. Their role often involves process optimization, digital transformation initiatives, and ensuring projects meet quality and budget standards. Digital Operations Project Managers often act as a bridge between technical teams and business stakeholders, facilitating communication and problem-solving.

What does a digital operations project manager do?

A Digital Operations Project Manager often oversees several projects simultaneously, requiring strong organizational and communication skills. They coordinate with cross-functional teams such as marketing, IT, and product management to ensure alignment on project goals, timelines, and deliverables. Using project management tools and regular status meetings, they help identify and resolve bottlenecks, ensuring projects stay on track. Successfully managing these collaborations is crucial for delivering digital initiatives on time and within budget.

What are the key skills and qualifications needed to thrive as a digital operations project manager?

To thrive as a Digital Operations Project Manager, you need expertise in project management methodologies, digital process optimization, and a background in business or IT, often supported by a bachelor’s degree and PMP or Agile certification. Proficiency with project management tools like Asana, Jira, or Trello, and familiarity with digital workflow and analytics platforms are typically required. Strong leadership, problem-solving, and communication skills help you motivate teams and manage cross-functional stakeholders effectively. These competencies are crucial for delivering projects on time and driving operational efficiency in a fast-paced digital environment.

What is the difference between Digital Operations Project Manager vs Digital Project Coordinator?

AspectDigital Operations Project ManagerDigital Project Coordinator
ResponsibilitiesOversees digital projects, manages teams, ensures project delivery, and aligns digital strategies with business goals.Supports digital projects, coordinates tasks, tracks progress, and assists project managers.
Required CredentialsBachelor's degree in Business, IT, or related field; certifications like PMP or Agile are common.Associate or Bachelor's degree; certifications are less common but may include CAPM or similar.
Work EnvironmentTypically in corporate offices, digital agencies, or tech firms; involves cross-functional collaboration.Often in project teams, supporting roles within digital or marketing departments.

The Digital Operations Project Manager focuses on leading digital projects and strategic oversight, while the Digital Project Coordinator provides support and coordination to ensure project tasks are completed efficiently. Both roles require similar credentials but differ in scope and responsibility.

What cities in Massachusetts are hiring for Digital Operations Project Manager jobs?

Cities in Massachusetts with the most Digital Operations Project Manager job openings:

Toll Systems & Operations Project Manager

Boston, MA • On-site

Stantec
Specialized Design Services • 10K+ employees

Other

Re-posted 22 days ago


Stantec rating

8.4

Company rating: 8.4 out of 10

Based on 84 frontline employees who took The Breakroom Quiz


Job description

A career in transportation is more than bridges, roads, and rail.As we plan, design, and manage projects that movepeopleand goodsfrom Point A to Point B, wecreateconnections that transform our communities. Every airport, road, bridge, port, or transit project is an opportunity to make communities safer, cleaner, and more resilient. Together,we’re making an impact around the world.

If you’re looking for a career that moves, join our team of professionals who are passionate about the future of transportation.

We create the connections that get people and goods moving—whether by car, bus, train, plane, or their own two feet. Working within the context of the communities we serve, we provide planning, engineering, and infrastructure management services that fit the needs of our clients and improve the overall transportation experience. Join our team and help us keep communities connected.

Stantec is seeking a Tolls Systems & Operations Project Manager with a minimum of 15 years of experience to join our team. The overall responsibilities will involve providing project management and technical consulting services for electronic toll collection to various tolling and transportation agencies across the United States. Key activities will include strategic project planning, project development, vendor procurement for tolling systems, implementation oversight, performance monitoring, operations management, and research on innovative roadside and back-office electronic tolling solutions,

Additional responsibilities will encompass business development, client outreach, proposal preparation, thought leadership, representation in the tolling industry, advocacy, and various marketing and business development activities.

Qualified candidates should have substantial experience in project management and technical consulting services related to the planning, design, procurement, implementation, operations, and maintenance of both roadside and back office tolling systems. Additionally, experience in managing client relationships is essential. Some work assignments may involve traveling approximately 25-30% of the time.

Summary of essential job functions
  • Manage toll technology and operations consulting services contracts for public toll agencies.
  • Manage the design, development, integration, testing, and operations of electronic tolling systems.
  • Manage any design, operational, and maintenance issues with tolling vendors.
  • Conduct risk and issue assessment, tracking, and mitigation on tolling projects.
  • Provide subject matter expertise on tolling systems/technologies and recommend solutions.
  • Support continuous improvement for tolling systems through process enhancements and automation, and the use of innovation and emerging technologies such as Artificial Intelligence.
  • Conduct analyses of business and customer needs, document requirements and processes, develop reporting, analytic and information solutions, financial analysis, auditing, and budgeting.
  • Track and resolve issues that arise during back office and roadside toll system implementations including issues related to schedule, functionality, performance, requirements, coordination with other tolling systems, coordination with tolling vendors, and coordination with third-party service providers.
  • Manage testing, validation and operational oversight of toll collection technologies, verifying conformances with Key Performance Indicators, performance requirements and client expectations.
  • Manage the development of Request for Proposals for electronic tolling systems and services.
  • Establish and maintain effective written and verbal communications with client staff, toll vendors, other consultants and direct reports to ensure project success.
  • Ensure that all plans, documents and deliverables provided by tolling vendors meet project requirements and industry best practices.
  • Perform marketing and business development activities including client relationship management, client outreach, proposal preparation, thought leadership, toll industry advocacy and representation
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